Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
Comments
Latest comments from students
Liked the class? Then let everyone know!
TechNow, Inc., a training company, was founded in 1990. TechNow celebrates 35 years of regularly scheduled commercial training delivery in 2025 and has evolved into a global training company that is dynamic and able to customize our training to meet the needs of our customers. Our focus is hands-on, skills-based hardware/software and security training for those who want stay current with today’s ever-changing technologies. We are a Pearson Vue Testing Center and have developed a proven testing program, including mobile testing, that ends with certification at the end of many of our courses. Our courses are taught by professional educators and experts in their respective fields and bring to the classroom a wealth of knowledge from the “real world”. Our customers include many Fortune 500 companies as well as the Department of Defense, Federal Government, and Intelligence Agencies.
At TechNow our goal is to help you achieve your goals and we strive for 100% customer service and satisfaction. TechNow‘s certification pass rate is the highest in the industry. Our web-site and our professional training advisors will assist you with selecting courses that help meet your organization’s objectives and the right career path to stay competitive in today’s market.
To learn more about TechNow or to schedule your training, call us at 800-324-2294.
Course Overview:
This course, TN-305: Designing, Implementing, Administering and Securing Wireless Local Area Networks (LANs), covers the two main objectives for those entering the wireless world, understanding the technology & addressing its security. TN-305: Designing, Implementing, Administering and Securing Wireless Local Area Networks (LANs) takes advantage of the student’s existing expertise to provide a challenging introductory course. Covering a broad range of wireless networking topics & an introduction on how to secure a wireless LAN from hackers. To insure wireless availability you need to understand proper design choices & administration practices. To protect valuable information on your network you need to know how attacks occur & techniques used to secure your wireless network.
Attendees to TN-305: Designing, Implementing, Administering and Securing Wireless Local Area Networks (LANs) will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 5 Days
Course Objectives:
- Radio Frequency (RF) Fundamentals
- Spread Spectrum Technologies
- 802.11 Network Architecture
- Physical & MAC Layers
- Hardware Installation, Configuration, & Management
- Antennas & Accessories
- Wireless Network Management
- Troubleshooting Wireless LANs
- Site Surveying
- Wireless LAN Security
- Organizations & Standards
Prerequisites:
Attendees should have network administration skills. These skills can be obtained through TechNow’s N-205 & N-305: CCNA/ICND Training program or our highly respected cross platform TN-385: TCP/IP Analysis & Implementation course.
Comments
Latest comments from students
User: TMPRIESTLEY
Instructor comments: The instructor was very well versed on the topic and knew how to apply it to real-life examples. He led the labs and was very excited about the topic which kept the interest of myself and other class members. Sometimes his volume level was a little high- however the room the class was in was very small. Too small for a big personality!
Facilities comments: I was unaware of the facility changes, but that was at no fault of anyone since I was a drop-in for the course. They were very helpful and quick to mediate the issue.
Liked the class? Then let everyone know!
Course Overview:
This hands-on, lab-driven course directs managers, project managers, and team leaders through the real-world process of using SharePoint to propel projects. Improve efficiency and boost the likelihood of success as you learn to build a customized Project Management Information System (PMIS), develop SharePoint project sites, build document libraries and management protocols. You will integrate Microsoft Office software, build SharePoint Workflows, archive completed projects, and much more during SharePoint project management training. Add these critical SharePoint tools to your project management expertise and experience the drastic difference that comes with truly effective project management.
Attendees to TN-323: SharePoint 2010/2013 for Project Management will receive TechNow approved course materials and expert instruction.
Date/Locations:
Duration: 3 days
Course Objectives:
- SharePoint as a Project Management Information System (PMIS)
- Creating a PMIS
- Enabling Team Collaboration with SharePoint
- Tracking Projects with SharePoint
- Working with Business Intelligence
- Establishing Processes and Standards with SharePoint
- Managing Meeting with Meeting Workspaces
- Working with Microsoft Access
- Creating a PMO View
- Concluding a Project
Prerequisites:
Comments
Latest comments from students
User: joseibarra
Instructor comments: Very patient, communicated expertly. Made the class easy to understand and how it applies in the real world.
Facilities comments: Excellent.
Liked the class? Then let everyone know!
Course Overview:
This is an advanced course that assumes the attendee is a qualified security professional with experience using security tools and understands the concepts behind penetration testing. Courses that build up the expertise that enables a student to succeed in this course is Security+, CEH, CISSP, and any of the GIAC certifications. This course is completely hands-on and utilizes the BackTrack tool suite from backtrack-linux.org. The course covers, in detail, various attacks and tools that are contained in the BackTrack tool suite.
Attendees to TN-335: Advanced Penetration Testing Using Open Source Tools will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 5 days
Course Objectives:
- Information Security and Open Source Software
- Operating System Tools
- Firewalls
- Scanners
- Vulnerability Scanners
- Network Sniffers
- Intrusion Detection Systems
- Analysis and Management Tools
- Encryption Tools
- Wireless Tools
- Forensic Tools
- More on Open Source Software
Prerequisites:
- Experience in IT Security
- Solid basic knowledge of networks and TCP/IP
- Experience in command line under Linux and Windows is required
Comments
Latest comments from students
Liked the class? Then let everyone know!
