PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311)

Course Overview: PA-243: Palo Alto Networks Firewall Debug and Troubleshoot is a three-day course on how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Students will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS® operating system. Upon completion of this class, students will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. This is not a virtualized theoretical course. This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk. Real hardware per student for real experience and real skill development. TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 days

Course Objectives: Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

Module 0 – Introduction & Overview
Module 1: Troubleshooting
- Methodology
Module 2: Platform
- Comparisons When
- Troubleshooting
Module 3: Flow Logic
Module 4: Administration
- Troubleshooting

Day 2

Mod 5: Layer 3
- Troubleshooting
Mod 6: Policy
- Troubleshooting
Mod 7: User-ID™
- Troubleshooting

Day 3

Mod 8: VPN
- Troubleshooting
Mod 9: GlobalProtect™
- Troubleshooting
Mod 10: Performance
- Troubleshooting

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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PA-222: Palo Alto Networks Panorama Essentials

Course Overview:

PA-222: Palo Alto Networks Panorama Essentials Training Class is a two-day course that teaches students to configure and manage the Palo Alto Networks Panorama management server. Through hands-on training, students learn high end skills of how to integrate Palo Alto Networks next-generation firewalls into their network infrastructure and manage them with Palo Alto Networks Panorama management server.This is not a virtualized theoretical course. This is hands-on, real world in the classroom instructor led with lab assistance, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls and their enterprise management.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk. Real hardware per student for real experience and real skill development. TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, Cisco, Unix, and Windows certifications.

Attendees to the Palo Alto Networks Panorama Essentials Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration 2 days

Course Objectives:

Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks Panorama management server, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS) through Panorama.

Day 1
- Module 0 – Introduction & Overview
- Module 1 – Deployment Overview
  - Panorama Solution
  - Functional Overview
  - Architecture Design
- Module 2 – Interface Configuration
  - Installation
  - Design and Planning
  - Administration Roles
  - Access Control
  - Commit Options
- Module 3 – Device Groups
  - Device Groups
  - Policies
  - Objects
  - Device Group Commits
- Module 4 – Templates
  - Template Overview
  - Configure Templates
  - Commits
  - Overrides Commits

Day 2
- Module 5 – Administrative Tools
  - Logging
  - Reporting
  - Managing Devices
- Module 6 – Log Collection
  - Log Collector
  - Collector Groups
  - Distributed Data Collection
  - Installation and Configuration
- Module 7 – Deployment Recommendation
  - High Availability
  - Export Configuration
  - Tips and Tricks
  - Best Practices

Prerequisites:

Security+, Network+, Palo Alto Networks Firewall Essentials FastTrack and networking experience is recommended.

This course is in no way associated with Palo Alto Networks, Inc.

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TN-413: Certified AI Program Manager (C|AIPM)

Certified AI Program Manager (CAIPM) is EC-Council’s professional certification for people responsible for owning AI decisions and driving execution: business, technology, data, and risk.

The Certified AI Program Manager (CAIPM) Course equips you with hands-on expertise across the full spectrum of AI tools, from conversational AI and image generation to code assistants and audio synthesis.

Participants will learn how to evaluate, deploy, and integrate AI tools into enterprise workflows, understanding not just how they work, but how to leverage them for maximum business impact. This course covers how to assess AI readiness across teams and processes, Prioritize AI use cases tied to business outcomes, Design adoption and rollout roadmaps , Coordinate delivery across cross-functional teams, implement governance, Responsible AI, and security controls , and how to track performance and ROI to prove value

By the end of the course, learners will be well-prepared to take the Certified AI Program Manager (CAIPM) exam and demonstrate the ability to own AI initiatives end to end , validate mastery of decision framing and trade-off analysis for AI initiatives and Apply governance, ethics, and risk management principles across the AI lifecycle.

Course Objectives:

•MLOps Principles: Model life cycle management for scalable, production-ready AI
•Use Case Evaluation: ROI-driven assessment and prioritization of AI initiatives
•AI Strategy Frameworks: Enterprise AI roadmapping, portfolio planning, and value prioritization
•AI Investment Justification: Quantifying AI value, ROI, and mission impact for funding decisions
•Change Management: Workforce enablement and stakeholder alignment
•KPI Development: AI metrics, success indicators, and executive dashboards
•AI Governance: Risk, ethics, compliance, and responsible AI principles
•Vendor Evaluation: AI platform and tool selection aligned with enterprise needs

Dates/Locations:

No Events

Prerequisites: Familiarity with generative AI concepts, prompt engineering fundamentals, and AI workflows will help you succeed.

TN-412: Artificial Intelligence Essentials (AI|E)

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Welcome to TechNow! The Leader in Information Security Training & Computer Training.

The world of information security and computer training is ever changing. The techniques and systems continue to evolve and we must stay current and diligent. To do this, you can count on TechNow®…the leader in cybersecurity training and computer system training.

TechNow® has been training the leaders in the computer community for many years. We provide training for students in a number of areas. Our cybersecurity trainings include popular courses like D0D 8140, Security , CISM, CISSP, CEH,CCNA, and more. With over 34 years of experience, we’re able to provide you with unmatched training and certification programs.

TechNow also provides a variety of other popular trainings for the computer professional including Cisco, EC-Council, CompTIA, Unix/Linux and more.

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RH-295: Linux System Administration II

Course Overview:

Linux System Administration II course is for experienced administrators ready for advanced administration topics. This course provides students with hands-on experience working with more complex and integrated administration concepts, and builds upon the Part 1 course. Students will be instructed in essential local Red Hat system administration skills including: Logical Volumes, Raid Management, and System Logging, SELinux and Virtual Machines. The Linux System Administration II course will get you started in understanding network administration topics, including monitoring, routing, Firewall with iptables, and servers such as NFS, SAMBA, DNS, SMTP, HTTP, DHCP, and Kickstart.

Attendees to RH-295: Linux System Administration II will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
06/08/2026 - 06/12/2026 08:00 -16:00	RH-295: Linux System Administration II TechNow, Inc, San Antonio TX
09/21/2026 - 09/25/2026 08:00 -16:00	RH-295: Linux System Administration II TechNow, Inc, San Antonio TX

Duration: 5 days

Course Objectives:

Managing Logical Volumes and RAID
Network Routing, Filtering and Monitoring
Configuring File Sharing Across Platforms
Configuring Internet Services
Configuring Security
Configuring System Messaging
Using Name Services
Configuring Name Service Clients
Configuring Kickstart
Virtualization with KVM
Troubleshooting Boot Process

Prerequisites:

RH-245: Linux System Administration I or equivalent knowledge plus six months experience as a system administrator or one year or more administrating the Red Hat operating system.

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PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311)

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PA-222: Palo Alto Networks Panorama Essentials

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TN-413: Certified AI Program Manager (C|AIPM)

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Welcome to TechNow! The Leader in Information Security Training & Computer Training.

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RH-295: Linux System Administration II

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