Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
01/21/2025 - 01/24/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
04/22/2025 - 04/25/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
08/04/2025 - 08/08/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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Course Overview:

TechNow’s CCSP Certification Preparation Seminar is an accelerated course designed to meet the high demands of the information security industry by preparing students for the industry standard Certified Cloud Security Professional exam.  The exam covers (ISC)²’s 6 Domains from the Common Body of Knowledge, which encompass the whole of cloud security.

This course is an intense 5 day program.  TechNow has a proven training and certification track record that you can depend on.  CCSP test is 125 questions that typically require more comprehension than CISSP questions.   The instructor takes time to walk through scenarios that assume comprehensive knowledge of enterprise infrastructures.

Attendees to CL-315: CCSP Certification Preparation Seminar will receive TechNow approved course materials and expert instruction.

The 6 domains of the CCSP CBK:

  • Architectural Concepts & Design Requirements
  • Cloud Data Security
  • Cloud Platform & Infrastructure Security
  • Cloud Application Security
  • Operations
  • Legal & Compliance

Duration: 5 days

Audience:  Mid-level to advanced professionals involved with IT architecture, web and cloud security engineering, information security, governance, risk and compliance, and even IT auditing.   CCSPs will be responsible for cloud security architecture, design, operations, and/or service orchestration.

DoD 8140:  Not Mandated

Course Prerequisites:  IT professional with 5 years of experience, 3 years of security experience, and at least 1 year of cloud security experience.  GSEC, CISSP, CASP or equivalent experience in managing enterprise infrastructures.  CCSP test is 125 questions that typically require more comprehension than CISSP questions.  This course is for those who are already qualified at the enterprise level for IT infrastructures, have Cloud experience, and are looking for a Cloud Security certification.

Course Objectives:

Domain 1: Architectural Concepts and Design Requirements

  • Module 1: Understand cloud computing concepts
  • Module 2: Describe cloud reference architecture
  • Module 3: Understand security concepts relevant to cloud computing
  • Module 4: Understand design principles of secure cloud computing
  • Module 5: Identify trusted cloud services

Domain 2: Cloud Data Security

  • Module 1: Understand Cloud Data Life Cycle
  • Module 2: Design and Implement Cloud Data Storage Architectures
  • Module 3: Understand and implement Data Discovery and Classification Technologies
  • Module 4: Design and Implement Relevant Jurisdictional Data Protection for Personally Identifiable Information (PII)
  • Module 5: Design and implement Data Rights Management
  • Module 6: Plan and Implement Data Retention, Deletion, and Archival policies
  • Module 7: Design and Implement Auditability, Traceability, and Accountability of Data Events

Domain 3: Cloud Platform Infrastructure Security

  • Module 1: Comprehend Cloud Infrastructure Comp
  • Module 2: Analyze Risks Associated to Cloud Infrastructure
  • Module 3: Design and Plan Security Controls
  • Module 4: Plans Disaster Recovery & Business Continuity Management

Domain 4: Cloud Application Security

  • Module 1: Recognize Need for Training and Awareness in Application Security
  • Module 2: Understand Cloud Software Assurance and Validation
  • Module 3: Use Verified Secure Software
  • Module 4: Comprehend the Software Development Life Cycle (SDLC) Process
  • Module 5: Apply the Secure Software Development Life Cycle
  • Module 6: Comprehend the Specifics of Cloud Application Architecture
  • Module 7: Design Appropriate Identity and Access Management (IAM) Solutions

Domain 5: Operations

  • Module 1: Support the Planning Process for the Data Center Design
  • Module 2: Implement and Build Physical Infrastructure for Cloud Environment
  • Module 3: Run Physical Infrastructure for Cloud Environment
  • Module 4: Manage Physical Infrastructure for Cloud Environment
  • Module 5: Build Logical Infrastructure for Cloud Environment
  • Module 6: Run Logical Infrastructure for Cloud Environment
  • Module 7: Manage Logical Infrastructure for Cloud Environment
  • Module 8: Ensure Compliance with Regulations and Controls
  • Module 9: Conduct Risk Assessment to Logical and Physical Infrastructure
  • Module 10: Understand the Collection and Preservation of Digital Evidence
  • Module 11: Manage Communications with Relevant Parties

Domain 6: Legal and Compliance

  • Module 1: Understand Legal Requirements and Unique Risks Within the Cloud Environment
  • Module 2: Understand Privacy Issues, Including Jurisdictional Variances
  • Module 3: Understand Audit Process, Methodologies, and Required Adaptions for a Cloud Environment
  • Module 4: Understand Implication of Cloud to Enterprise Risk Management
  • Module 5: Understand Outsourcing and Cloud Contract Design
  • Module 6: Execute Vendor Management

Dates/Locations: No Events

 

Comments

Latest comments from students


User: mrotek

Instructor comments: Dave is an excellent instructor. Very knowledgeable on many levels of technology.


User: fella

Instructor comments: Very knowledgeable the security arena.

Facilities comments: At our office.



Next/Related Courses:

CISSP Certification Seminar

 

 

 

Course Overview:

Course two of a three course series to obtain a Server 2016 MCSA certification. This 5-day course provides the fundamental networking skills required to deploy and support Windows Server 2016 in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including Software Defined Networking.

The course leads directly to preparing for the(MCSA):Windows Server 2016 exam “70-741: Installation, Storage, and Compute with Windows Server 2016”.  It also maps to Microsoft’s course 20741A, and is part of the Server 2016 MCSA certification. 

Attendees to TN-5425: Networking with Window Server 2016 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Plan and implement an IPv4 network
  • Implement Dynamic Host Configuration Protocol (DHCP)
  • Implement IPv6
  • Implement Domain Name System (DNS)
  • Implement and manage IP address management (IPAM)
  • Plan for remote access
  • Implement DirectAccess
  • Implement virtual private networks (VPNs)
  • Implement networking for branch offices
  • Configure advanced networking features
  • Implement Software Defined Networking

Prerequisites: 

  • A basic understanding of networking fundamentals
  • Experience working with Windows Server 2008 or Windows Server 2012
  • Experience working in a Windows Server infrastructure enterprise environment
  • Knowledge of the Open Systems Interconnection (OSI) model
  • Understanding of core networking topologies and architectures such as local area networks (LANs), wide area networks (WANs) and wireless networking
  • Basic knowledge of the TCP/IP protocol stack, addressing and name resolution
  • Experience with and knowledge of Hyper-V and virtualization
  • Hands-on experience working with the Windows client operating systems such as Windows 8.1 or Windows 10
  

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Course Overview:

The focus of Red Hat OpenStack Administration I: Core Operations for Cloud Operators (CL110) will be managing OpenStack using both the web-based dashboard and the command-line interface, in addition to managing instances and installing a proof-of-concept environment using Red Hat OpenStack Platform (RHOSP) director. Essential skills covered in the course include configuring Red Hat OpenStack Platform (using the director UI); managing users, projects, flavors, roles, images, networking, and block storage; setting quotas; and configuring images at instantiation.

Attendees to CL-115 Red Hat OpenStack Administration I: Core Operations for Cloud Operators will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Prerequisites:

This course is designed for Linux system administrators, cloud administrators, and cloud operators interested in, or responsible for, maintaining a private or hybrid cloud.

Prerequisites for this course is Red Hat Certified System Administrator (RHCSA) or demonstrate equivalent experience

Course Outline:

  • Launch an instance
  • Manage projects, quotas, and users
  • Manage networks, subnets, routers, and floating IP adresses
  • Create and manage block and object storage in the OpenStack framework
  • Customize instances with cloud-init
  • Deploy scalable stacks
  • Deploy RedHat OpenStack Platform using RHOSP director

 

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