TN-5305: Supporting and Troubleshooting Windows 11

 

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
  • Troubleshoot startup issues and operating system services on a Windows 11 PC
  • Perform system recovery
  • Resolve issues related to hardware devices and device drivers
  • Administer Windows 11 devices
  • Troubleshoot issues related to network connectivity
  • Configure Windows 11 devices by using Group Policy
  • Configure and troubleshoot user settings
  • Configure and troubleshoot resource access
  • Implement remote connectivity
  • Deploy and troubleshoot applications
  • Maintain Windows 11 devices

 

 Prerequisites: 

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server fundamentals.

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TN-5320: Microsoft Modern Desktop Administrator

 

 

 

 

Course Overview:

Learn how a Modern Desktop Administrators deploys, configures, secures, manage, and monitors devices and client applications in an enterprise environment. This is a hands-on, instructor led Bootcamp focusing on the real world responsibilities of a Modern Desktop Administrator and covering the information needed for the certification exams, which are administered while attending.

If you’ve passed Exam 70-698: Configuring Windows 10 (retired March 31, 2019) you only need to take MD-101 to earn this new certification.

This certification is one of the workload administrator certification required for the Microsoft 365 Certified: Enterprise Administrator Expert certification.

Dates/Locations:

No Events

Duration: 10 Days

Course Content:

    • Module 01. Installing Windows
    • Module 02. Updating Windows
    • Module 03. Post-Installation Configuration and Personalization
    • Module 04. Configuring Peripherals and Drivers
    • Module 05. Configuring Networks
    • Module 06. Configuring Storage
    • Module 07. Managing Apps in Windows 10
    • Module 08. Configuring Authorization & Authentication
    • Module 09. Configuring Data Access and Usage
    • Module 10. Configuring Advanced Management Tools
    • Module 11. Supporting the Windows 10 Environment
    • Module 12. Troubleshooting the Windows OS
    • Module 13. Troubleshooting Files & Applications
    • Module 14. Troubleshooting Hardware and Drivers
    • Module 15. Planning an Operating System Deployment Strategy
    • Module 16. Implementing Windows 10
    • Module 17. Managing Updates for Windows 10
    • Module 18. Device Enrollment
    • Module 19. Configuring Profiles
    • Module 20. Application Management
    • Module 21. Managing Authentication in Azure AD
    • Module 22. Managing Devices and Device Policies
    • Module 23. Managing Security

 

Prerequisites:

      • Microsoft 365 Certified Fundamentals (M-MS900)

Target Audience:

IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.

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TN-525: Certified Penetration Testing Professional (CPENT)

Course Overview:

A rigorous Pen Testing program that, unlike contemporary Pen Testing courses, teaches you how to perform an effective penetration test across filtered networks. The course requires you to Pen Test IoT systems, OT systems, builds on your ability to write your own exploits, build your own tools, conduct advanced binaries exploitation, double pivot to access hidden networks, and various technologies.

What’s Included:

    • EC-Council official E-Courseware
    • EC-Council official Certificate of Attendance
    • EC-Council iLabs with access for 6 months
    • EC-Council CPENT Range access
    • CEH Exam Voucher

     

    Dates/Locations:

    No Events

    Duration: 5 days

    Course Content:

      • Module 01. Introduction to Penetration Testing
      • Module 02. Penetration Testing Scoping and Engagement
      • Module 03. Open Source Intelligence (OSINT)
      • Module 04. Social Engineering Penetration Testing
      • Module 05. Network Penetration Testing – External
      • Module 06. Network Penetration Testing – Internal
      • Module 07. Network Penetration Testing – Perimeter Devices
      • Module 08. Web Application Penetration Testing
      • Module 09. Wireless Penetration Testing
      • Module 10. IoT Penetration Testing
      • Module 11. OT/SCADA Penetration Testing
      • Module 12. Cloud Penetration Testing
      • Module 13. Binary Analysis and Exploitation
      • Module 14. Report Writing and Post Testing Actions

     

    Prerequisites:

        • Pass the CEH exam
        • Pass the CND exam

    Target Audience:

    Penetration Testers, Ethical Hackers, Information Security Consultants/ Testers/ Analysts/ Engineers, Network Server Administrators, Firewall & System Administrators, Risk Assessment Professionals

     

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CT-425: CompTIA Advanced Security Practitioner (CASP+)

Course Overview:

This course will cover topics to ensure that students have the technical knowledge and skills required to conceptualize, design, and engineer secure solutions across complex enterprise environments.  Students will be able to apply critical thinking and judgement across a broad spectrum of security disciplines to propose and implement solutions that map to enterprise drivers.  This course will prepare students for the objectives covered in the CompTIA CASP+ certification exam (CAS-004).

Attendees to CT-425: CompTIA Advanced Security Practitioner (CASP+) will receive TechNow approved course materials and expert instruction.

Date/Locations:

Date/Time Event
03/10/2025 - 03/14/2025
09:00 -17:00 		CT-425: CompTIA Advanced Security Practitioner (CASP+)
TechNow, Inc, San Antonio TX
06/09/2025 - 06/13/2025
09:00 -17:00 		CT-425: CompTIA Advanced Security Practitioner (CASP+)
TechNow, Inc, San Antonio TX
09/15/2025 - 09/19/2025
09:00 -17:00 		CT-425: CompTIA Advanced Security Practitioner (CASP+)
TechNow, Inc, San Antonio TX
12/08/2025 - 12/12/2025
09:00 -17:00 		CT-425: CompTIA Advanced Security Practitioner (CASP+)
TechNow, Inc, San Antonio TX

Duration: 5 days

Course Objectives:

  • Support IT governance in the enterprise with an emphasis on managing risk
  • Leverage collaboration tools and technology to support enterprise security
  • Use research and analysis to secure the enterprise
  • Integrate advanced authentication and authorization techniques
  • Implement cryptographic techniques
  • Implement security controls for hosts
  • Implement security controls for mobile devices
  • Implement network security
  • Implement security in the systems and software development lifecycle
  • Integrate hosts, storage, networks, applications, virtual environments, and cloud technologies in a secure enterprise architecture
  • Conduct security assessments
  • Respond to and recover from security incidents

Prerequisites:

Completion of the following or equivalent knowledge:

CompTIA Certification: A+ Essentials

CompTIA Certification: Security+

Comments

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User: clbrack

Instructor comments: I expect to pass, another great class from technow!

User: christopher0470

Instructor comments: Alan takes the time to cover the material so that you understand the concepts and applications of the information presented.

Facilities comments: I like the location. It was quiet and very conducive to learning.

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CT-215: Cloud+

 

Course Overview:

This course covers the knowledge and skills required to understand standard Cloud terminologies/methodologies, to implement, maintain, and deliver cloud technologies and infrastructures (e.g. server, network, storage, and virtualization technologies), and to understand aspects of IT security and use of industry best practices related to cloud implementations and the application of virtualization.

TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to demonstrate cloud technologies and to effectively manage security in the cloud environment.

TechNow is a CompTIA partner and uses official CompTIA Cloud+ curriculum.

Attendees to CT-215: Cloud+ will receive TechNow approved course materials and expert instruction.

Date/Locations:

Date/Time Event
04/21/2025 - 04/25/2025
08:00 -16:00 		CT-215: Cloud+
TechNow, Inc, San Antonio TX
07/28/2025 - 08/01/2025
08:00 -16:00 		CT-215: Cloud+
TechNow, Inc, San Antonio TX
11/03/2025 - 11/07/2025
08:00 -16:00 		CT-215: Cloud+
TechNow, Inc, San Antonio TX

Course Duration: 5 days

Course Objectives:

  • Prepare to deploy cloud solutions
  • Deploy a pilot project
  • Test a pilot project deployment
  • Design a secure network for cloud deployment
  • Determine CPU and memory sizing for cloud deployments
  • Plan Identity and Access Management for cloud deployments
  • Analyze workload characteristics to ensure successful migration to the cloud
  • Secure systems to meet access requirements
  • Maintain cloud systems
  • Implement backup, restore, and business continuity measures
  • Analyze cloud systems for required performance
  • Analyze cloud systems for anomalies and growth forecasting
  • Troubleshoot deployment, capacity, automation, and orchestration issues
  • Troubleshoot connectivity issues
  • Troubleshoot security issues

Course Prerequisites:

  • Security+, Network+, CASP or equivalent experience
  • Managing or administering at least one of UNIX, Windows, Databases, networking, or security

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