IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

 

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
12/04/2024 - 12/06/2024
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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P-415: Advanced PERL Programming

 

Course Overview:

Every programmer must keep up with the latest tools and techniques. This course will help you push your skills to the next level and become a more accomplished programmer.  Advanced PERL Programming teaches you all the complex techniques for production-ready PERL programs and explains concepts such as introspection, overriding built-ins, extending PERL's OO model, and testing your code for greater stability.

Attendees to P-415: Advanced PERL Programming will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Advanced Techniques
  • Parsing Techniques
  • Templating Tools
  • Objects, Databases, and Applications
  • Natural Language Tools
  • PERL and Natural Languages
  • Handling English Text
  • Modules for Parsing English
  • Categorization and Extraction
  • PERL and Unicode
  • POE
  • Programming in an Event-Driven Environment
  • Testing
  • Keeping Tests and Code Together
  • Inline Extensions
  • Just Another PERL Hacker

Prerequisites:

 

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TN-223: Advanced Shell Programming

 

Course Overview:

The course teaches students to use the sort, grep, sed, & awk utilities within Unix. Systems administrators, Unix users, & programmers benefit from the course showing them how to use the command line applications of sort, grep, sed, & awk commands as well as using sed & awk scripts that develop the users skills with the full power of these utilities.

Attendees to TN-223: Advanced Shell Programming will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 Days

Course Objectives:

  • Sorting files by line or field
  • Regular Expressions (meta character) with grep commands to locate specific lines in files
  • Performing non-interactive editing tasks with the sed command
  • Writing simple sed scripts to perform complex editing tasks
  • Using awk variables & arrays to sort data
  • Employing awk programs to manipulate numeric & textual data
  • Performing formatted printing in awk
  • Writing simple awk programs to write reports from data files
  • Using built-in awk functions & defining new functions
  • Write awk programs that make decisions based on numeric or string comparisons (branches & loops)
  • Grep, egrep extended metacharacters, combinations-lab advanced combinations- lab Sed
  • Basic commands- Lab, Advanced commands- Lab, Advanced scripting -Lab
  • Miscellaneous commands Tr, sort, cut, paste, pr -Lab

Prerequisites:

  • TN-125: Introduction to UNIX & Linux
  • TN 215: Shell Programming.
  • Students should have a basic knowledge of UNIX commands including rm, cp, man, cat, & mkdir. Navigating directory structure using commands such as ls, cp, & pwd. Creating and editing files with the vi editor or text editor. Use of basic programming constructs, & commands such as variables & loops & how to write a simple program in a programming language.

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CL-115: Red Hat OpenStack Administration I: Core Operations for Cloud Operators

 

Course Overview:

The focus of Red Hat OpenStack Administration I: Core Operations for Cloud Operators (CL110) will be managing OpenStack using both the web-based dashboard and the command-line interface, in addition to managing instances and installing a proof-of-concept environment using Red Hat OpenStack Platform (RHOSP) director. Essential skills covered in the course include configuring Red Hat OpenStack Platform (using the director UI); managing users, projects, flavors, roles, images, networking, and block storage; setting quotas; and configuring images at instantiation.

Attendees to CL-115 Red Hat OpenStack Administration I: Core Operations for Cloud Operators will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Prerequisites:

This course is designed for Linux system administrators, cloud administrators, and cloud operators interested in, or responsible for, maintaining a private or hybrid cloud.

Prerequisites for this course is Red Hat Certified System Administrator (RHCSA) or demonstrate equivalent experience

Course Outline:

  • Launch an instance
  • Manage projects, quotas, and users
  • Manage networks, subnets, routers, and floating IP adresses
  • Create and manage block and object storage in the OpenStack framework
  • Customize instances with cloud-init
  • Deploy scalable stacks
  • Deploy RedHat OpenStack Platform using RHOSP director

 

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CL-345: Red Hat OpenStack Administration II

 

Course Overview:

The focus of this course is managing Red Hat OpenStack Platform using the unified command-line interface, managing instances, and maintaining an enterprise deployment of OpenStack. This course also teaches the management and customization of an enterprise deployment of OpenStack (overcloud) and how to manage compute nodes with Red Hat OpenStack Platform director (undercloud).

Attendees to CL-345: Red Hat OpenStack Administration II will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Prerequisites:

This course is intended for Linux system administrators, cloud administrators, cloud operators, and infrastructure architects interested in, or responsible for, maintaining a private or hybrid cloud.

Prerequisites for this course is Red Hat Certified System Administrator (RHCSA), or demonstrate equivalent experience.

Attend Red Hat OpenStack Administration I: Core Operations for Cloud Operators (CL115), or demonstrate equivalent experience

Course Outline:

  • Navigate the Red Hat OpenStack Platform architecture
  • Describe the OpenStack control plane
  • Integrate Identity Management
  • Perform image operations
  • Manage storage
  • Manage OpenStack networking
  • Manage compute resources
  • Automate could applications
  • Troubleshoot OpenStack operations
  • Comprehensive review

 

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