Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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Course Overview:
This course, TN-385: TCP/IP Analysis & Implementation, provides students with a comprehensive technical introduction to TCP/IP & the interworkings of TCP/IP application to UNIX, Linux and Windows in a network environment. This course begins by providing a comprehensive protocol stack analysis. It continues with extensive hands-on exercises needed to configure TCP/IP on UNIX and Windows based networks.
Attendees to TN-385: TCP/IP Analysis & Implementation will receive TechNow approved course materials and expert instruction.
Dates/Locations:
No Events
Duration: 5 Days
Course Objectives:
- A thorough comprehension of each level of the protocol stack
- Configuring UNIX & Windows to access internetworks
- Configuring & setting up a Cisco router
- Properly implementing subnets to avoid ongoing maintenance headaches
- Routing & routing protocols, RIP, OSPF, and IGRP
- How to troubleshoot a wide range of routing problems
- All major TCP/IP application services including: FTP, TELNET, SNMP, NFS, DNS, DHCP, & WINS
- How to avoid common internetworking problems
- How to troubleshoot TCP/IP networks using protocol analysis techniques – snoop on Sun Workstation & Network Monitor on Windows.
- How to design, build, configure, & manage TCP/IP internetworks
- Applying a structured methodology for troubleshooting TCP/IP internetworks
- ACL's on Cisco routers
Prerequisites:
- Students should have good end-user skills in TCP/IP (FTP, TELNET, RLOGON, & MAIL).
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We are often asked what is the recommended sequence of classes. Here is our recommended sequence of classes for The Security Field.
Certified Information Security Manager (CISM)
Certified Information Systems Auditor(CISA)
Certified Information Systems Security Professional(CISSP)
TechNow has 26 years of courseware deveopment with a huge library of course material. If our standard courses are just not quite right for what you require, we can provide customized training to meet your needs! We have serviced many request for training that is aligned to customer business operations. Additionally, our security related courses can provide concise direction on how to build security programs and/or address gaps in your existing security programs. TechNow strives for 100% customer satisfaction, and customized classes is one method that TechNow uses to achieve that goal.
Together, our Classroom in a Box service and the customized class service can provide highly targeted training to your team at your location.
If you are interested in more information regarding our customized training, contact us at 800-324-2294
Course Overview:
The Implementing Cisco Enterprise Wireless Networks (ENWLSI) course gives you the knowledge and skills needed to create a secure wireless network infrastructure and troubleshoot any related issues. You’ll learn how to implement and fortify a wireless network infrastructure using Cisco Identity Service Engine (ISE), Cisco Prime Infrastructure (PI), and Cisco Connect Mobile Experience to monitor and troubleshoot network issues.
Attendees to N-515: Implementing Cisco Enterprise Wireless Network (ENWLSI) will receive TechNow approved course materials, expert instruction, and prepare you to take the 300-430 Implementing Cisco Enterprise Wireless Networks (ENWLSI) exam, which is part of the CCNP® Enterprise certification and the Cisco Certified Specialist – Enterprise Wireless Implementation certification.
Dates/Locations:
No Events
Duration: 5 Days
Course Objectives:
- Implement network settings to provide a secure wireless network infrastructure
- Implement a secure wireless client and troubleshoot wireless client connectivity issues
- Implement and troubleshoot QoS in wireless networks
- Implement and troubleshoot advanced capabilities in wireless network services
Prerequisites:
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