IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
12/04/2024 - 12/06/2024 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) – Foundations Course TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Service Desk
Incident Management
Problem Management
Configuration Management
Financial Management for IT
IT Service Continuity Management
Service Level Management
Change Management
Release Management
Capacity Management
Availability Management

Prerequisites:

Students should have some experience with the specification, development, installation and/or management of information technology.

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TN-565: Nessus Vulnerability & Compliance Auditing

Course Overview:

This course provides security professionals with the skills and knowledge to perform vulnerability and compliance scanning of supported operating systems, devices, and applications. Students will construct custom scan policies for topology discovery, network vulnerability detection, credentialed patch audits, and compliance benchmarks, and discuss the underlying technologies utilized by the Nessus scanner.

This course provides students with the necessary information to prepare for the Tenable Certified Nessus Auditor (TCNA) exam.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

Introduction to Nessus and Vulnerability Scanning
Nessus Installation and Administration
Basic Nessus Scan Operation
Nessus Scan Configuration and Policy Creation
Vulnerability Analysis and Reporting with Nessus
Advanced Scan Configuration and Policy Creation
Introduction to Compliance and Auditing
Nessus Auditing Features
Windows System Auditing
Unix System Auditing
Cisco IOS Auditing
Nessus Database Auditing
Nessus Content Auditing
Auditing to Industry Guidelines
Auditing to Federal Guidelines

Prerequisites:

Students should possess a basic understanding of TCP/IP networking, operating systems security, and common client/server applications.

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TN-801: Windows for Security Professionals

Course Overview:

This course will be fast paced with in-depth and live demonstrations.

Date/Locations:

No Events

Duration: 1 day

Course Objectives:

UEFI, SecureBoot, TPM, and Enterprise BitLocker
Windows VPN in the Enterprise
Windows Advanced Firewall
Utilizing Windows WMI
Administering Windows with Powershell
Using Autopsy for Forensics

Prerequisites:

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TN-5425: Networking with Windows Server 2016

Course Overview:

Course two of a three course series to obtain a Server 2016 MCSA certification. This 5-day course provides the fundamental networking skills required to deploy and support Windows Server 2016 in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including Software Defined Networking.

The course leads directly to preparing for the(MCSA):Windows Server 2016 exam “70-741: Installation, Storage, and Compute with Windows Server 2016”. It also maps to Microsoft’s course 20741A, and is part of the Server 2016 MCSA certification.

Attendees to TN-5425: Networking with Window Server 2016 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Plan and implement an IPv4 network
Implement Dynamic Host Configuration Protocol (DHCP)
Implement IPv6
Implement Domain Name System (DNS)
Implement and manage IP address management (IPAM)
Plan for remote access
Implement DirectAccess
Implement virtual private networks (VPNs)
Implement networking for branch offices
Configure advanced networking features
Implement Software Defined Networking

Prerequisites:

A basic understanding of networking fundamentals
Experience working with Windows Server 2008 or Windows Server 2012
Experience working in a Windows Server infrastructure enterprise environment
Knowledge of the Open Systems Interconnection (OSI) model
Understanding of core networking topologies and architectures such as local area networks (LANs), wide area networks (WANs) and wireless networking
Basic knowledge of the TCP/IP protocol stack, addressing and name resolution
Experience with and knowledge of Hyper-V and virtualization
Hands-on experience working with the Windows client operating systems such as Windows 8.1 or Windows 10

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TN-999: Reverse Engineering Malware Course

Course Overview:

This course is designed for professionals that are expected to do malware analysis. A skills focus enables the student to better absorb the subject matter and perform successfully on the job. This is not death by power point. The course is aligned with information assurance operators and executing hands-on labs. Lecture and labs walk the student through the knowledge required to truly understand the mechanics Reverse Engineering Malware.

Attendees to TN-999: Reverse Engineering Malware will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

Toolkit and Lab Assembly
Malware Code and Behavioral Analysis Fundamentals
Malicious Static and Dynamic Code Analysis
Collecting/Probing System and Network Activities
Analysis of Malicious Document Files
Analyzing Protected Executables
Analyzing Web-Based Malware
DLL Construction and API Hooking
Common Windows Malware Characteristics in x86 Assembly
Unpacking Protected Malware
In-Depth Analysis of Malicious Browser Scripts, Flash Programs and Office
In-Depth Analysis of Malicious Executables
Windows x86 Assembly Code Concepts for Revers-Engineering Memory Forensics for Rootkit Analysis

Prerequisites:

Strong understanding of core systems and network concepts
Exposure to programming and assembly concepts
Comfortable with command line access

Comments

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User: marcus.osullivan

Instructor comments: Good stuff. I like the beginning half where there was help from an additional instructor to facilitate fixing computer errors that inevitably popped up.

Facilities comments: The baby deer were neat! I like the resort.