IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

 

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
12/04/2024 - 12/06/2024
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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TN-5315: Configuring Windows Devices

 

Course Overview:
This five-day instructor-led course provides IT professionals with the knowledge and skills required to deploy and manage Windows 10 desktops, devices, and applications in an enterprise environment. Students will learn how to plan and implement Windows 10 deployments in large organizations. Students will also learn how to manage the Windows 10 installations after deployment to provide secure identity and data access by using technologies related to User Experience Virtualization (UE-V), Group Policy, Work Folders and Client Hyper-V. To support a variety of device and data management solutions, Microsoft Azure Active Directory (Azure AD), Microsoft Intune, Microsoft Store for Business and Office 365 are used for device management. These services are part of the Enterprise Mobility+ Security, which provides identity and access management, cloud-based device management, application and update management, and more secure data access to information stored both on the cloud and onsite within your corporate network.

Attendees to TN-5315: Configuring Windows Devices will receive TechNow approved course materials and expert instruction.
Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Manage Identity
  • Plan Desktop and Device Deployment
  • Plan and Implement a Microsoft 365 Solution
  • Configure Networking
  • Configure Storage
  • Manage Data Access and Protection
  • Manage Remote Access
  • Manage Apps
  • Manage Updates and Recovery

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CL-355: Containers, Kubernetes, and Red Hat OpenShift Administration

 

Course Overview:

Through an introduction to Docker, Kubernetes, and Red Hat OpenShift Platform, this training course helps you understand one of the key tenets of the DevOps and DevSecOps Platform (DSOP) movement: continuous integration and continuous deployment. The CI/CD pipeline becomes well understood and implemented in an open architecture.  Containers have become a key technology for the configuration and deployment of applications and micro services. Kubernetes is a container orchestration platform that provides foundational services in Red Hat OpenShift Container Platform, which allows enterprises to manage container deployments and scale their applications using Kubernetes.

This training course provides an overview of the DoD Enterprise DevSecOps Platform (DSOP) Reference Design, its current state, and ties to DoD Cloud Platform One (P1). Workflows of the DoD Iron Bank container repository are introduced, along with an overview of the DoD Pipeline as represented in Big Bang.  Continuous authorization cATO via Party Bus within NIST RMF is presented. You will become aware of the Platform One (P1) integrations and relationship to Docker, Kubernetes, Istio (Red Hat OpenShift Service Mesh) and Red Hat OpenShift Platform.

In addition to gaining an understanding of these tools, you will build core administration skills through the installation, configuration, and management of an OpenShift cluster and containerized applications.

Course Objectives:

  • Learn about Containers, Docker, Kubernetes, and OpenShift architecture
  • Overview DoD Enterprise DevSecOps Platform (DSOP) Reference Design and DoD Cloud Platform One (P1)
  • Tie together awareness of various DoD Cloud offerings and their relationships
  • Create containerized services
  • Manage containers and container images
  • Deploy multi-container applications
  • Install an OpenShift cluster
  • Configure and manage masters and nodes
  • Secure OpenShift
  • Control access to resources on OpenShift
  • Monitor and collect metrics on OpenShift
  • Deploy applications on OpenShift using source-to-image (S2I)
  • Manage storage on OpenShift

Course Outline:

  • Getting started with container technology
  • Creating containerized services
  • Managing containers
  • Managing container images
  • Creating custom container images
  • Deploying containerized applications on OpenShift
  • Deploying multi-container applications
  • Troubleshooting containerized applications
  • Comprehensive Review of Introduction to Container, Kubernetes, and RedHat OpenShift
  • Introducing Red Hat OpenShift Container Platform
  • Installing OpenShift Container Platform
  • Describing and exploring OpenShift networking concepts
  • Executing commands
  • Controlling access to OpenShift resources
  • Allocating persistent storage
  • Managing application deployments
  • Installing and configuring the metrics subsystem
  • Managing and monitoring OpenShift Container Platform

Dates/Locations:

No Events

Duration: 5 Days

Prerequisites:

  • Ability to use a Linux® terminal session and issue operating system commands
  • Good foundation in Linux
  • Experience with web application architectures and their corresponding technologies

Target Audience:

  • Developers who wish to containerize software applications
  • Administrators who are new to container technology and container orchestration
  • Architects who are considering using container technologies in software architectures
  • System administrators
  • System architects
  • Architects and developers who want to install and configure OpenShift Container Platform
  • Those working in the field of DevSecOps supporting DoD Platform One (P1) and other implementations

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CT-405: PenTest+

 

 

 

 

 

 

Course Overview:

PenTest+ is an intermediate-level certification for cybersecurity professionals who are tasked with penetration testing to identify, exploit, report, and manage vulnerabilities on a network. PenTest+ is at the same certification level as CT-395: CySA+. Depending on your course of study, PenTest+ and CySA+ can be taken in any order, but typically follow the skills learned in CT-325: Security+. PenTest+ focuses on offense through penetration testing and vulnerability assessment while CySA+ focuses on defense through incident detection and response. The most qualified cybersecurity professionals have both offensive and defensive skills. Attend Tech Now training for hands-on, instructor led course to prepare you for the CompTIA PT0-002 exam. This exam is hands-on, performance-based questions and multiple choice, to ensure each candidate possesses the skills, knowledge, and ability to perform tasks on systems.

 

 

 

 

What’s Included:

  • 5 days of instructor led in classroom training
  • Labs
  • PenTest+ Courseware
  • Exam Voucher
  • PenTest+ onsite exam scheduling

Course Objectives:

  • Plan and scope penetration tests
  • Conduct passive reconnaissance
  • Perform non-technical tests to gather information
  • Conduct active reconnaissance
  • Analyze vulnerabilities
  • Penetrate networks
  • Exploit host-based vulnerabilities
  • Test application
  • Complete post-exploit tasks
  • Analyze and report pen test results

Dates/Locations:

No Events

Duration: 5 Days

Course Content:

    • Module 01. Planning and Scoping Penetration Tests
    • Module 02. Conducting Passive Reconnaissance
    • Module 03. Performing Non-Technical Tests
    • Module 04. Conducting Active Reconnaissance
    • Module 05. Analyzing Vulnerabilities
    • Module 06. Penetrating Networks
    • Module 07. Exploiting Host-Based Vulnerabilities
    • Module 08. Testing Applications
    • Module 09. Completing Post-Exploit Tasks
    • Module 10. Analyzing and Reporting Pen Test Results

 

Prerequisites:

Target Audience:

This course is designed for cybersecurity professionals tasked with penetration testing and vulnerability management.

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P-325: Python Programming

Course Overview:

This is an introductory course into the Python scripting language.  This class uses a hands-on approach in teaching the Python language.  This course builds the prerequisite skills for TechNow's P-345: Python for Pentration Testers course.  Getting comfortable with Python is important to understanding how Python can be utilitized for offensive measures.

This course is hands-on with the instructor walking the students through many short examples to exemplify an objective.  Dexterity with the language comes through many small code examples to produce the desired result.  Students have fun acquiring points for all the code examples they get correct.  We must be having fun because TechNow is always amazed at how competitive students are in trying to acquire the most points!  

The instructor will focus on the level that each student is currently at, and ensure the student absorbs the subject matter.  Programming is not a daily tasking of administrators or offensive operators and TechNow understands that.  As an instructor led course TechNow is very successful in making Python accessible to those who do not live eat and breath programming.  If a student's ultimate goal is to attend a course like TechNow's P-345: Python for Pentration Testers course, then not being bogged down in the Python language is critical, and this course (P-325: Python Programming) meets that objective.

Recently we have introduced Raspberry Pi's and multiple sensors to the P-325: Python Programming course.  This enables the student to actually see productive results from their coding skills in the physical world!  Some examples that students create programs for are: Motion detectors, distance, temperature, cameras and keypads.

Attendees to P-325: Python Programming will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • How Python Runs Programs
  • Introducing Python Object Types
    • Numeric Types
    • Dynamic Typing
  • Variables
  • Regular Expressions
  • Strings
  • Conditionals
    • if Tests and Syntax Rules
  • Lists and Dictionaries
  • Tuples and Files
  • Introducing Python Statements
  • Assignments, Expressions, and Prints
  • while and for Loops
  • Iterations and Comprehensions
  • Documentation
  • Function Basics
  • Built-In Functions
  • Scopes
  • Arguments
  • Modules
  • Module Packages and Importing
  • Classes and OOP
  • Operator Overloading
  • Recursion
  • Exception Coding Details
  • Exception Objects
  • Unicode and Byte Strings
  • Working with Raspberry Pi
    • Writing code for sensors

Prerequisites:

  • Experience with some form of programming is preferred

 

Comments

Latest comments from students

User: slewis8435

Instructor comments: Very good instructor - he was excited about the material, very knowledgeable, and explained things clearly.

Facilities comments: The facilities were fine - plenty of room for each student to set up an extra computer and have room for note taking

User: nathan.karras

Instructor comments: Instructor was extremely knowledgeable in programming and scripting. He encouraged students to explore and ask questions. He would work with individuals to troubleshoot lab problems sets. Would highly recommend as an instructor.

Facilities comments: Room got a little warn. Instructor purchased fans to cool things off for the class. Projector had over scan.

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