IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

 

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
12/04/2024 - 12/06/2024
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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TN-225: Network+ Skills Class

 

Course Overview:

TN-225: Network+ Skills Class is a five-day course that teaches students the fundamentals of networking. Through hands-on training, students learn the vendor-independent networking skills & concepts that affect all aspects of networking, such as installing & configuring the TCP/IP client. 

Attendees to the TN-225: Network+ Skills Class will receive TechNow approved course materials and expert instruction.

Please Note:  This course is designed with a focus on skills and is not a preparation course for certification.

Dates/Locations:

No Events

Duration 5 days

Course Objectives:

  • Introduction Defining Networking
  • Building a Network with OSI
  • Hardware Concepts
  • Ethernet Basics
  • Modern Ethernet
  • Non-Ethernet Networks
  • Installing a Physical Network
  • Wireless Networking
  • Protocols
  • TCP/IP
  • Network Operating Systems
  • Sharing Resources
  • Going Large with TCP/IP
  • TCP/IP & the Internet
  • Remote Connectivity
  • Protecting Your Network
  • Interconnecting Network Operating Systems
  • The Perfect Server
  • Zen & the Art of Network Support

Prerequisites:

Comments

Latest comments from students

User: dsm

Instructor comments: great presentation

Facilities comments: too cold

User: fillyok

Instructor comments: He has an excellent way of explaining things on the level that anyone can understand easily. I wasn't looking forward to this class at all but I'm really glad I attended now. I have a much clearer understanding of networking fundamentals that I never would've received via CBTs. I'd heard really good things about Tim Burkard's teaching skills and now I know they're true. I wouldn't mind taking other classes that he teaches,

Facilities comments: The facilities are really nice and there weren't any problems as far as I could tell. The hotel staff is very nice.

 

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Security

Twenty years of experience in the area of information assurance ensures that you are benefiting from a very mature and successful security training program.  TechNow offers the full suite of security training courses to meet any DoD 8570 requirements.

Security Course Flow

Unix Course Flow

Here is our list of security related courses.

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PA-232: Palo Alto Networks Panorama Manage Multiple Firewalls (EDU-221)

  

 

Course Overview:  PA-232: Palo Alto Networks Panorama Manage Multiple Firewalls (EDU-221) Training Class is a two-day course.  Students attending this course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks Panorama Management Server.  Upon completion of this course, administrators will understand the Panorama server’s role in managing and securing their overall network.  Network professionals will learn to use Panorama’s aggregated reporting to provide them with a holistic view of a network of Palo Alto Networks next-generation firewalls.  This is not a virtualized theoretical course.  This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk.  Real hardware per student for real experience and real skill development.

TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.  The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies.  Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-232: Palo Alto Networks Panorama Manage Multiple Firewalls (EDU-221) Training Course will receive TechNow approved course materials and expert instruction.

 

Dates/Locations: No Events

Duration: 2 days

Course Objectives:   Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks Panorama Management Server.

Day 1

  • Module 0 – Introduction & Overview
  • Mod 1: Overview
    • Panorama Solution
    • Deployment Design
  • Mod 2: Initial Configuration
    • Interface Configuration
    • Setup Configurations
    • Device Deployment
    • Configuration Management
  • Mod 3: Templates
    • Templates Overview
    • Common Organization
    • Strategies
    • Configuring Templates
  • Mod 4: Device Groups
    • Device Groups
    • Objects
    • Policies
    • Device Group Commit

 

Day 2

  • Mod 5: Administration
    • Admin Roles and Access
    • Control
    • Commit Procedure
  • Mod 6: Logging and
    • Reporting
    • Logging
    • Application Command
    • Center
    • App-Scope
    • Correlation Objects
    • Reports
  • Mod 7: Log Collectors
    • Plan a Log Collection
    • Deployment
    • Distributed Data Collection
    • Log Deployment
    • Configure Dedicated Log
    • Collector
    • Managed Collector Groups
  • Mod 8: Business Continuity
    • Panorama High Availability
    • Collector Group
    • Redundancy
    • Export Configuration
    • Disk Installation

 

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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AZ-900: Microsoft Azure Fundamentals

 

Course Overview:

This three-day course will provide foundational level knowledge on cloud concepts; core Azure services; security, privacy, compliance, and trust; and Azure pricing and support.

NOTE: This course provides an Azure pass and time for you to participate in hands-on labs. The content for this course aligns to AZ-900 exam objective domain

TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to demonstrate cloud technologies and to effectively manage security in the cloud environment

Attendees to AZ-900: Microsoft Azure Fundamentals will receive TechNow approved course materials and expert instruction.

Date/Locations:

Date/Time Event
11/12/2024 - 11/13/2024
08:00 -16:00 		AZ-900: Microsoft Azure Fundamentals
TechNow, Inc, San Antonio TX

Course Duration: 3 days

Course Outline:

  • Cloud Concepts
  • Core Azure Services
  • Security, Privacy, Compliance, And Trust
  • Azure Pricing and Support

Lab Objectives:

    • Create a virtual machine
    • Deploy Azure container instances
    • Create a virtual network
    • Create blob storage
    • Create a SQL database
    • Implement an Azure IoT Hub
    • Implement Azure Functions
    • Create a web app
    • Create a VM with a Template
    • Create a VM with PowerShell
    • Create a VM with CLI
    • Secure network traffic
    • Implement Azure key vault
    • Create an Azure Policy
    • Manage access with RBAC
    • Manage resource locks
    • Implement resource tagging
    • Exploring the Trust Center
    • Use the Azure Pricing Calculator
    • Use the Azure TCO Calculator
    • Open a Support request
    • Calculate composite SLAs
    • Access Azure Preview features

Prerequisites :

      • There are no prerequisites for taking this course. Technical IT experience is not required however some general IT knowledge or experience would be beneficial.
      • This course is suitable for IT personnel who are just beginning to work with Azure.
      • This course primarily uses the Azure portal to create services and does not require scripting skills.
      • Students in this course will gain confidence to take other role-based courses and certifications, such as Azure Administrator.
      • This course provides an Azure pass and optional lab environment.

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