IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
12/04/2024 - 12/06/2024 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) – Foundations Course TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Service Desk
Incident Management
Problem Management
Configuration Management
Financial Management for IT
IT Service Continuity Management
Service Level Management
Change Management
Release Management
Capacity Management
Availability Management

Prerequisites:

Students should have some experience with the specification, development, installation and/or management of information technology.

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RH-355: RHCSA Rapid Track Course

Course Overview:

The RHCSA Rapid Track Course is designed for experienced Linux® system administrators who want to expand their technical skill sets and become accredited with the Red Hat® Certified System Administration (RHCSA) certification. To successfully navigate this course, students must already have solid experience with the Linux command line—including the necessary skills to execute common commands, such as cp, grep, sort, mkdir, tar, mkfs, ssh, and yum—and be familiar with accessing man pages for help. At the completion of the course, students will be adequately prepared to take the RHCSA exam (RH200) .

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

Installation, configuration, and management of local storage
Deployment and maintenance of network services
Network services: VNC, SSH, FTP, and web
Securing files with ACLs
Securing network services with firewall and SELinux
Managing virtual machines with KVM technology
Automating installation of Linux using Kickstart

Prerequisites:

Experience in the field system administration.

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AZ-900: Microsoft Azure Fundamentals

Course Overview:

This three-day course will provide foundational level knowledge on cloud concepts; core Azure services; security, privacy, compliance, and trust; and Azure pricing and support.

NOTE: This course provides an Azure pass and time for you to participate in hands-on labs. The content for this course aligns to AZ-900 exam objective domain

TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to demonstrate cloud technologies and to effectively manage security in the cloud environment

Attendees to AZ-900: Microsoft Azure Fundamentals will receive TechNow approved course materials and expert instruction.

Date/Locations:

Date/Time	Event
11/12/2024 - 11/13/2024 08:00 -16:00	AZ-900: Microsoft Azure Fundamentals TechNow, Inc, San Antonio TX

Course Duration: 3 days

Course Outline:

Cloud Concepts
Core Azure Services
Security, Privacy, Compliance, And Trust
Azure Pricing and Support

Lab Objectives:

- Create a virtual machine
- Deploy Azure container instances
- Create a virtual network
- Create blob storage
- Create a SQL database
- Implement an Azure IoT Hub
- Implement Azure Functions
- Create a web app
- Create a VM with a Template
- Create a VM with PowerShell
- Create a VM with CLI
- Secure network traffic
- Implement Azure key vault
- Create an Azure Policy
- Manage access with RBAC
- Manage resource locks
- Implement resource tagging
- Exploring the Trust Center
- Use the Azure Pricing Calculator
- Use the Azure TCO Calculator
- Open a Support request
- Calculate composite SLAs
- Access Azure Preview features

Prerequisites :

- - There are no prerequisites for taking this course. Technical IT experience is not required however some general IT knowledge or experience would be beneficial.
  - This course is suitable for IT personnel who are just beginning to work with Azure.
  - This course primarily uses the Azure portal to create services and does not require scripting skills.
  - Students in this course will gain confidence to take other role-based courses and certifications, such as Azure Administrator.
  - This course provides an Azure pass and optional lab environment.

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C-215: Introduction to C Programming

Course Overview:

The C-215: Introduction to C Programming course is a hands-on course providing a complete introduction to the ANSI C programming language, focusing on quickly developing the practical skills needed to create real-world solutions. Our hands-on labs are designed to promote retention and challenge students to apply their skills to new situations.

Attendees to C-215: Introduction to C Programming will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 days

Course Objectives:

What is C?
Basics of Program Writing
Style
Basic Declarations & Expressions
Arrays, Qualifiers & Reading Numbers
Decision & Control Statements
Programming Process
More Controls Statements
Variable Scope & Functions
C Preprocessor
Bit Operations
Advanced Types
Simple Pointers
File Input/Output
Debugging & Optimization
Floating Point

Prerequisites:

Before attending this course, you should be able to use basic UNIX commands and have previous programming experience language, or have taken our Introduction to Computer Progamming class.