Course Overview:
This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.
Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.
Dates/Locations:
No Events
Duration: 5 Days
Course Objectives:
- Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
- Troubleshoot startup issues and operating system services on a Windows 11 PC
- Perform system recovery
- Resolve issues related to hardware devices and device drivers
- Administer Windows 11 devices
- Troubleshoot issues related to network connectivity
- Configure Windows 11 devices by using Group Policy
- Configure and troubleshoot user settings
- Configure and troubleshoot resource access
- Implement remote connectivity
- Deploy and troubleshoot applications
- Maintain Windows 11 devices
Prerequisites:
- Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
- Microsoft Active Directory Domain Services (AD DS) principles.
- Understanding of the Public Key Infrastructure (PKI) components.
- Windows Server fundamentals.
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Course Overview:
This course covers the key elements required to understand and apply business analysis techniques in an IT-centric business environment. It identifies key best practices to deal with the challenges of eliciting, analyzing, and specifying project requirements. The key material in each section of this course is reinforced with a student driven lab scenario allowing each participant hands-on practice with the key business analysis concepts that are introduced in this course. At the end of the focused sections on business analysis techniques, the students will engage in a student-driven business analysis case study blending all the learned techniques into a finished product. This course is approximately 60% lecture and 40% lab time.
Attendees to TN-512: Essential Business Analysis Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
No Events
Duration: 5 Days
Course Objectives:
- Overview of Business Analysis Workshop
- Eliciting Project Workshop
- Case Study
- Analyzing Requirements and Writing Case Studies
- Case Study
Prerequisites:
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Course Overview:
CT-205: A+ Certification Course provides students with the skills, knowledge and understanding that will enable them to install, configure, upgrade, troubleshoot and repair personal computer systems. The A+ curriculum is excellent preparation for almost any computer related career or position. This course lays the foundation for further study in networking and programming. Designed for the new computer professional who has support knowledge of PC hardware, but needs to expand upon that knowledge.
Attendees to CT-205: A+ Certification Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
No Events
Duration: 5 Days
Course Objectives:
- Identifying, Adding & Removing System Components
- Installation, Configuring & System Optimization
- Diagnosing & Troubleshooting Problems
- Power Protection & Safety Procedures
- Motherboards, Processors & Memory
- Printers
- Basic Networking
- Operating System Fundamentals
- Installation, Configuration & Upgrade
- Diagnosing & Troubleshooting
- Networks
Prerequisites:
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User: whiggins29
Instructor comments: Very knowledgeable, very engaging.
User: jstuke12
Instructor comments: Instructor was wonderful, Tim explained all questions fully and was a pleasure to learn from.
Facilities comments: Facilities were outstanding.
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TechNow has been training IT, programming, and Cyber Security for over 28 years. To stay competitive and to adequately secure an enterprise, organizations need to move towards the DevOps Model. DevOps breaks down barriers between the developer and operations teams to improve collaboration and communication.
DevOps is radically changing the way organizations design, build, deploy, and operate online systems. Development and Operations teams come together to move requirements through a continuous workflow.
DevOps leaders deploy hundreds of changes every day, utilizing Continuous Integration and Continuous Delivery to leave their competitors behind. As DevOps becomes commonplace, organizations need to evolve their security practices to the DevOps Model.
Here is our list of DevOps related courses.
Course Overview:
Learn how a Modern Desktop Administrators deploys, configures, secures, manage, and monitors devices and client applications in an enterprise environment. This is a hands-on, instructor led Bootcamp focusing on the real world responsibilities of a Modern Desktop Administrator and covering the information needed for the certification exams, which are administered while attending.
If you’ve passed Exam 70-698: Configuring Windows 10 (retired March 31, 2019) you only need to take MD-101 to earn this new certification.
This certification is one of the workload administrator certification required for the Microsoft 365 Certified: Enterprise Administrator Expert certification.
Dates/Locations:
No Events
Duration: 10 Days
Course Content:
-
- Module 01. Installing Windows
- Module 02. Updating Windows
- Module 03. Post-Installation Configuration and Personalization
- Module 04. Configuring Peripherals and Drivers
- Module 05. Configuring Networks
- Module 06. Configuring Storage
- Module 07. Managing Apps in Windows 10
- Module 08. Configuring Authorization & Authentication
- Module 09. Configuring Data Access and Usage
- Module 10. Configuring Advanced Management Tools
- Module 11. Supporting the Windows 10 Environment
- Module 12. Troubleshooting the Windows OS
- Module 13. Troubleshooting Files & Applications
- Module 14. Troubleshooting Hardware and Drivers
- Module 15. Planning an Operating System Deployment Strategy
- Module 16. Implementing Windows 10
- Module 17. Managing Updates for Windows 10
- Module 18. Device Enrollment
- Module 19. Configuring Profiles
- Module 20. Application Management
- Module 21. Managing Authentication in Azure AD
- Module 22. Managing Devices and Device Policies
- Module 23. Managing Security
Prerequisites:
-
-
- Microsoft 365 Certified Fundamentals (M-MS900)
Target Audience:
IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.
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