IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

 

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
12/04/2024 - 12/06/2024
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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C-225: C++ Object Oriented Programming

 

Course Overview:

C-225: C++ Object Oriented Programming is a hands-on course that provides a complete introduction to the ANSI Standard C++ programming language, focusing on quickly developing the practical skills needed to create real-world solutions.  Our hands-on labs are designed to promote retention and challenge students to apply their skills to new situations.

C++ is more than just C with classes.  It is a whole new language with a structure similar to C, but with significant differences to warrant a complete course to cover its features.

Attendees to C-225: C++ Oriented Programming will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Classes
  • Casting in C++
  • Constructors & Destructors
  • Class Methods & Data
  • Inheritance
  • Overloaded Functions
  • Virtual Functions
  • Overloaded Operators
  • Pure Virtual Functions
  • Exception Handling
  • References & Constants
  • Standard Template Library
  • New and Delete
  • STL Containers

Prerequisites:

 

Comments

Latest comments from students

User: christinehejnal

Instructor comments: The material was made clear, however I don't agree that she shouldn't have catered towards the people not taking the exam.

Facilities comments: The facilities were cold and very noisy, I found it hard to concentrate.

User: mamacker1

Instructor comments: Informative instructor. Definitely not monotone. I'd recommend it to my sister if I had one.

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Virtualization/Cloud

TechNow has been involved in enterprise client server architectures since 1990.  TechNow has delivered  national and international implementations for Valero, Wholefoods, Quest, USAA, Golfsmith, AMD, Motorola, and many other fortune 1000 corporations, 

TechNow's training program has followed the evolution of enterprise computing into virtualization and cloud computing. With a focus on security, TechNow can present the ramifications of many centralized strategies.  All courses utilize enterprise instructors with experience and can discuss the detail of implementation and the integration into an existing infrastructure.

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TN-801: Windows for Security Professionals

Course Overview:

This course will be fast paced with in-depth and live demonstrations.

Date/Locations:

No Events

Duration: 1 day

Course Objectives:

  • UEFI, SecureBoot, TPM, and Enterprise BitLocker
  • Windows VPN in the Enterprise
  • Windows Advanced Firewall
  • Utilizing Windows WMI
  • Administering Windows with Powershell
  • Using Autopsy for Forensics

Prerequisites:

 

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TN-5425: Networking with Windows Server 2016

 

Course Overview:

Course two of a three course series to obtain a Server 2016 MCSA certification. This 5-day course provides the fundamental networking skills required to deploy and support Windows Server 2016 in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including Software Defined Networking.

The course leads directly to preparing for the(MCSA):Windows Server 2016 exam “70-741: Installation, Storage, and Compute with Windows Server 2016”.  It also maps to Microsoft’s course 20741A, and is part of the Server 2016 MCSA certification. 

Attendees to TN-5425: Networking with Window Server 2016 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Plan and implement an IPv4 network
  • Implement Dynamic Host Configuration Protocol (DHCP)
  • Implement IPv6
  • Implement Domain Name System (DNS)
  • Implement and manage IP address management (IPAM)
  • Plan for remote access
  • Implement DirectAccess
  • Implement virtual private networks (VPNs)
  • Implement networking for branch offices
  • Configure advanced networking features
  • Implement Software Defined Networking

Prerequisites: 

  • A basic understanding of networking fundamentals
  • Experience working with Windows Server 2008 or Windows Server 2012
  • Experience working in a Windows Server infrastructure enterprise environment
  • Knowledge of the Open Systems Interconnection (OSI) model
  • Understanding of core networking topologies and architectures such as local area networks (LANs), wide area networks (WANs) and wireless networking
  • Basic knowledge of the TCP/IP protocol stack, addressing and name resolution
  • Experience with and knowledge of Hyper-V and virtualization
  • Hands-on experience working with the Windows client operating systems such as Windows 8.1 or Windows 10
  

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