IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
12/04/2024 - 12/06/2024 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) – Foundations Course TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Service Desk
Incident Management
Problem Management
Configuration Management
Financial Management for IT
IT Service Continuity Management
Service Level Management
Change Management
Release Management
Capacity Management
Availability Management

Prerequisites:

Students should have some experience with the specification, development, installation and/or management of information technology.

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P-325: Python Programming

Course Overview:

This is an introductory course into the Python scripting language. This class uses a hands-on approach in teaching the Python language. This course builds the prerequisite skills for TechNow's P-345: Python for Pentration Testers course. Getting comfortable with Python is important to understanding how Python can be utilitized for offensive measures.

This course is hands-on with the instructor walking the students through many short examples to exemplify an objective. Dexterity with the language comes through many small code examples to produce the desired result. Students have fun acquiring points for all the code examples they get correct. We must be having fun because TechNow is always amazed at how competitive students are in trying to acquire the most points!

The instructor will focus on the level that each student is currently at, and ensure the student absorbs the subject matter. Programming is not a daily tasking of administrators or offensive operators and TechNow understands that. As an instructor led course TechNow is very successful in making Python accessible to those who do not live eat and breath programming. If a student's ultimate goal is to attend a course like TechNow's P-345: Python for Pentration Testers course, then not being bogged down in the Python language is critical, and this course (P-325: Python Programming) meets that objective.

Recently we have introduced Raspberry Pi's and multiple sensors to the P-325: Python Programming course. This enables the student to actually see productive results from their coding skills in the physical world! Some examples that students create programs for are: Motion detectors, distance, temperature, cameras and keypads.

Attendees to P-325: Python Programming will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

How Python Runs Programs
Introducing Python Object Types
- Numeric Types
- Dynamic Typing
Variables
Regular Expressions
Strings
Conditionals
- if Tests and Syntax Rules
Lists and Dictionaries
Tuples and Files
Introducing Python Statements
Assignments, Expressions, and Prints
while and for Loops
Iterations and Comprehensions
Documentation
Function Basics
Built-In Functions
Scopes
Arguments
Modules
Module Packages and Importing
Classes and OOP
Operator Overloading
Recursion
Exception Coding Details
Exception Objects
Unicode and Byte Strings
Working with Raspberry Pi
- Writing code for sensors

Prerequisites:

Experience with some form of programming is preferred

Comments

Latest comments from students

User: slewis8435

Instructor comments: Very good instructor - he was excited about the material, very knowledgeable, and explained things clearly.

Facilities comments: The facilities were fine - plenty of room for each student to set up an extra computer and have room for note taking

User: nathan.karras

Instructor comments: Instructor was extremely knowledgeable in programming and scripting. He encouraged students to explore and ask questions. He would work with individuals to troubleshoot lab problems sets. Would highly recommend as an instructor.

Facilities comments: Room got a little warn. Instructor purchased fans to cool things off for the class. Projector had over scan.

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TN-835: Certified in Risk and Information Systems Control (CRISC) Preparation Seminar

Course Overview:

Certified in Risk and Information Systems Control (CRISC), is for professionals responsible for an organization's risk management program. Students looking to acquire CRISC qualify themselves as IT security analyst, security engineer architect, information assurance program manager and senior IT auditor. CRISC certified professionals manage risk, design and oversee response measures, monitor systems for risk, and ensure the organization's risk management strategies are met.

The CRISC exam will primarily align with the terminology and concepts described in The Risk IT Framework, The Risk IT Practioner Guide, and COBIT 5. This will include applications in the evaluation and monitoring of IT-based risk, as well as the design and implementation of IS controls.

The CRISC exam covers four domains that are periodically updated to reflect the changing needs of the profession:

Domain 1: Risk Identification
Domain 2: Risk Assessment
Domain 3: Risk Response and Mitigation
Domain 4: Risk and Control Monitoring and Reporting

This course is designed to assist in your exam preparation for the CRISC exam.

Attendees to TN-835: Certified in Risk and Information Systems Control (CRISC) Seminar will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Risk IT Framework—Purpose and Principles
Essentials of Risk Governance, Evaluation, and Response
Risk and Opportunity Management Using CobiT, Val IT and Risk IT
The Risk IT Framework Process Model Overview
Managing Risk in Practice—The Practitioner Guide Overview
Overview of the Risk IT Framework Process Model
The Risk IT Framework

Prerequisites:

A minimum of at least three (3) years of cumulative work experience performing the tasks of a CRISC professional across at least three (3) CRISC domains is required for certification. There are no substitutions or experience waivers.

Comments

Latest comments from students

User: tracycampbell

Instructor comments: Dave had great command of the class and the flow of information. The lessons seem relevant to the exam and the course material should assist greatly with passing. As a bonus, his breakdown of PKI helped with my current job requirements.

Facilities comments: The Home2Suites by Hilton was FANTASTIC!

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TN-801: Windows for Security Professionals

Course Overview:

This course will be fast paced with in-depth and live demonstrations.

Date/Locations:

No Events

Duration: 1 day

Course Objectives:

UEFI, SecureBoot, TPM, and Enterprise BitLocker
Windows VPN in the Enterprise
Windows Advanced Firewall
Utilizing Windows WMI
Administering Windows with Powershell
Using Autopsy for Forensics

Prerequisites:

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Specialized

TechNow provides an array of courses to meet our customer's requirements. Courses that do not fit into our major course categories and custom or specialized courses appear here.

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