PM-242: Defining Agile Requirements with User Stories

Course Overview:

This course identifies how business analysts can elicit Agile requirements by writing user stories from use cases and personas of customer profiles. This leads to the processes of confirming the validity and usability for quality of the product development. An Agile Business Analyst has become a new recognized role within the other Agile Framework roles.

Attendees to PM-242:Defining Agile Requirements with User Stories will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 2 Days

Course Objectives: At the conclusion of this course, students will be able to:

Understand the Scrum Flow, the core components of the Scrum framework
Understand the scope of the Product Owner role in detail
Understand the scope of the Agile Business Analysis role in coordination with the Product Owner, Scrum Master and Development Team
Understand the scope of the Scrum Master role at a high level
Understand the scope of the Scrum Development Team roles
Document the interactions between the user of a system and the system itself
Dive into understanding the Agile principles for requirements using user stories in a card, conversation, and confirmation format

Target Student:

Designed specifically for Agile project team members, product owners, project leaders and business analysts or anyone wanting to understand the Agile Framework.

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TN-5425: Networking with Windows Server 2016

Course Overview:

Course two of a three course series to obtain a Server 2016 MCSA certification. This 5-day course provides the fundamental networking skills required to deploy and support Windows Server 2016 in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including Software Defined Networking.

The course leads directly to preparing for the(MCSA):Windows Server 2016 exam “70-741: Installation, Storage, and Compute with Windows Server 2016”. It also maps to Microsoft’s course 20741A, and is part of the Server 2016 MCSA certification.

Attendees to TN-5425: Networking with Window Server 2016 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Plan and implement an IPv4 network
Implement Dynamic Host Configuration Protocol (DHCP)
Implement IPv6
Implement Domain Name System (DNS)
Implement and manage IP address management (IPAM)
Plan for remote access
Implement DirectAccess
Implement virtual private networks (VPNs)
Implement networking for branch offices
Configure advanced networking features
Implement Software Defined Networking

Prerequisites:

A basic understanding of networking fundamentals
Experience working with Windows Server 2008 or Windows Server 2012
Experience working in a Windows Server infrastructure enterprise environment
Knowledge of the Open Systems Interconnection (OSI) model
Understanding of core networking topologies and architectures such as local area networks (LANs), wide area networks (WANs) and wireless networking
Basic knowledge of the TCP/IP protocol stack, addressing and name resolution
Experience with and knowledge of Hyper-V and virtualization
Hands-on experience working with the Windows client operating systems such as Windows 8.1 or Windows 10

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TN-825: Certified Information Security Manager (CISM) Seminar

Course Overview:

The Certified Information Security Manager (CISM) certification program is developed specifically for experienced information security managers & those who have information security management responsibilities. The CISM certification is for the individual who manages, designs, oversees and/or assesses an enterprise’s information security (IS). The CISM certification promotes international practices & provides executive management with assurance that those earning the designation have the required experience & knowledge to provide effective security management & consulting services. Individuals earning the CISM certification become part of an elite peer network, attaining a one-of-a-kind credential. The CISM job practice also defines a global job description for the information security manager & a method to measure existing staff or compare prospective new hires.

This course is designed to assist in your exam preparation for the CISM exam.

Attendees to TN-825: Certified Information Security Manager (CISM) Seminar will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
04/07/2025 - 04/11/2025 08:00 -16:00	TN-825: Certified Information Security Manager (CISM) Seminar TechNow, Inc, San Antonio TX
11/17/2025 - 11/21/2025 08:00 -16:00	TN-825: Certified Information Security Manager (CISM) Seminar TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

Information Security Governance (24%)
Establish and/or maintain an information security governance framework and supporting processes to ensure that the information security strategy is aligned with organizational goals and objectives
Information Risk Management (30%)
Manage information risk to an acceptable level based on risk appetite to meet organizational goals and objectives
Information Security Program Development and Management (27%)
Develop and maintain an information security program that identifies, manages and protects the organization’s assets while aligning to information security strategy and business goals, thereby supporting an effective security posture
Information Security Incident Management (19%)
Plan, establish and manage the capability to detect, investigate, respond to and recover from information security incidents to minimize business impact

Prerequisites:

A minimum of five years of information security work experience, with a minimum of three years of information security management work experience in three or more of the job practice analysis areas.

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User: tracycampbell

Instructor comments: Dave had great command of the class and the flow of information. The lessons seem relevant to the exam and the course material should assist greatly with passing. As a bonus, his breakdown of PKI helped with my current job requirements.

Facilities comments: The Home2Suites by Hilton was FANTASTIC!

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VM-345: VMware Infrastructure Security: VMware Install, Configure, and Manage with Security Objectives

Course Overview:

This course explores the VMware Infrastructure and related security, which consists of VMware ESX Server & VMware Virtual Center Server. We will look at both the design environments and operational processes of the VMware Infrastructure including security. This course provides IT architects with the insight needed to tackle tough issues in server virtualization such as virtual machine technologies, storage infrastructure, and designing clustered environments with security practices included. Extensive hands-on labs provide for a rich student experience.

Hypervisors and their supporting environment require attention to security due to the aggregated risk of hosting multiple virtual servers. This course explores the security of virtualized environments. Student configure ESXi by learning to manage the security and risk between ESXi, virtual servers and security integration of ESXi to the physical network infrastructure including appropriate segregation from other sensitive networks and management networks. How to configure virtual networks when some hosts are dual or multi homed, but internally segregate between the two or more connected networks with different security levels. Appropriate integration of zero-clients and thin clients. Configuration of defensive measures on hosts, servers, hypervisors within the virtual environment and practices for those guarding it externally. Integration of Active Directory and other AAA/CIA related services relative to a virtualized environment.

Students are also walked through DoD ESXi Security Technical Implementation Guide (STIG). Introduction to the impact of Intel Trusted Execution Technology integrated with ESXi to create a trusted platform for virtual machines. Additionally the instructor walks the students through NIST Special Publication 800-125A: Security Recommendations for Hypervisor Deployment on Servers, and NIST Special Publication 800-125B: Secure Virtual Network Configuration for Virtual Machine (VM) Protection.

Attendees to “VM-345: VMware Infrastructure Security: VMware Install, Configure, and Manage with Security Objectives” will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

• Virtual Infrastructure Overview
• ESX and ESXi Server Installation
• Configuration of Networking, Scalability and Security
• Storage
• Install and Configure vCenter Server and Components
• Creation, Deployment, Management, and Migration of Virtual Machines
• Utilize vCenter Server for Resource Management
• Utilize vCenter Server for Virtual Machine Access Control and User Managment
• Use vCenter Server to increase scalability
• Monitoring Your Environment
• Data & Availability Protection Troubleshooting
• Use VMware vCenter Update Manager to apply ESXi patches
• Use vCenter Server to manage vMotion, HA, DRS and data protection.

AZ-900: Microsoft Azure Fundamentals

Course Overview:

This two-day course will provide foundational level knowledge on cloud concepts; core Azure services; security, privacy, compliance, and trust; and Azure pricing and support.

NOTE: This course provides an Azure pass and time for you to participate in hands-on labs. The content for this course aligns to AZ-900 exam objective domain

TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to demonstrate cloud technologies and to effectively manage security in the cloud environment

Attendees to AZ-900: Microsoft Azure Fundamentals will receive TechNow approved course materials and expert instruction.

Date/Locations:

Date/Time	Event
05/28/2025 - 05/29/2025 08:00 -16:00	AZ-900: Microsoft Azure Fundamentals TechNow, Inc, San Antonio TX
09/03/2025 - 09/05/2025 08:00 -16:00	AZ-900: Microsoft Azure Fundamentals TechNow, Inc, San Antonio TX

Course Duration: 3 days

Course Outline:

Cloud Concepts
Core Azure Services
Security, Privacy, Compliance, And Trust
Azure Pricing and Support

Lab Objectives:

- Create a virtual machine
- Deploy Azure container instances
- Create a virtual network
- Create blob storage
- Create a SQL database
- Implement an Azure IoT Hub
- Implement Azure Functions
- Create a web app
- Create a VM with a Template
- Create a VM with PowerShell
- Create a VM with CLI
- Secure network traffic
- Implement Azure key vault
- Create an Azure Policy
- Manage access with RBAC
- Manage resource locks
- Implement resource tagging
- Exploring the Trust Center
- Use the Azure Pricing Calculator
- Use the Azure TCO Calculator
- Open a Support request
- Calculate composite SLAs
- Access Azure Preview features

Prerequisites :

- - There are no prerequisites for taking this course. Technical IT experience is not required however some general IT knowledge or experience would be beneficial.
  - This course is suitable for IT personnel who are just beginning to work with Azure.
  - This course primarily uses the Azure portal to create services and does not require scripting skills.
  - Students in this course will gain confidence to take other role-based courses and certifications, such as Azure Administrator.
  - This course provides an Azure pass and optional lab environment.

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