IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
12/04/2024 - 12/06/2024 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) – Foundations Course TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Service Desk
Incident Management
Problem Management
Configuration Management
Financial Management for IT
IT Service Continuity Management
Service Level Management
Change Management
Release Management
Capacity Management
Availability Management

Prerequisites:

Students should have some experience with the specification, development, installation and/or management of information technology.

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P-325: Python Programming

Course Overview:

This is an introductory course into the Python scripting language. This class uses a hands-on approach in teaching the Python language. This course builds the prerequisite skills for TechNow's P-345: Python for Pentration Testers course. Getting comfortable with Python is important to understanding how Python can be utilitized for offensive measures.

This course is hands-on with the instructor walking the students through many short examples to exemplify an objective. Dexterity with the language comes through many small code examples to produce the desired result. Students have fun acquiring points for all the code examples they get correct. We must be having fun because TechNow is always amazed at how competitive students are in trying to acquire the most points!

The instructor will focus on the level that each student is currently at, and ensure the student absorbs the subject matter. Programming is not a daily tasking of administrators or offensive operators and TechNow understands that. As an instructor led course TechNow is very successful in making Python accessible to those who do not live eat and breath programming. If a student's ultimate goal is to attend a course like TechNow's P-345: Python for Pentration Testers course, then not being bogged down in the Python language is critical, and this course (P-325: Python Programming) meets that objective.

Recently we have introduced Raspberry Pi's and multiple sensors to the P-325: Python Programming course. This enables the student to actually see productive results from their coding skills in the physical world! Some examples that students create programs for are: Motion detectors, distance, temperature, cameras and keypads.

Attendees to P-325: Python Programming will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

How Python Runs Programs
Introducing Python Object Types
- Numeric Types
- Dynamic Typing
Variables
Regular Expressions
Strings
Conditionals
- if Tests and Syntax Rules
Lists and Dictionaries
Tuples and Files
Introducing Python Statements
Assignments, Expressions, and Prints
while and for Loops
Iterations and Comprehensions
Documentation
Function Basics
Built-In Functions
Scopes
Arguments
Modules
Module Packages and Importing
Classes and OOP
Operator Overloading
Recursion
Exception Coding Details
Exception Objects
Unicode and Byte Strings
Working with Raspberry Pi
- Writing code for sensors

Prerequisites:

Experience with some form of programming is preferred

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User: slewis8435

Instructor comments: Very good instructor - he was excited about the material, very knowledgeable, and explained things clearly.

Facilities comments: The facilities were fine - plenty of room for each student to set up an extra computer and have room for note taking

User: nathan.karras

Instructor comments: Instructor was extremely knowledgeable in programming and scripting. He encouraged students to explore and ask questions. He would work with individuals to troubleshoot lab problems sets. Would highly recommend as an instructor.

Facilities comments: Room got a little warn. Instructor purchased fans to cool things off for the class. Projector had over scan.

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Virtualization/Cloud

TechNow has been involved in enterprise client server architectures since 1990. TechNow has delivered national and international implementations for Valero, Wholefoods, Quest, USAA, Golfsmith, AMD, Motorola, and many other fortune 1000 corporations,

TechNow's training program has followed the evolution of enterprise computing into virtualization and cloud computing. With a focus on security, TechNow can present the ramifications of many centralized strategies. All courses utilize enterprise instructors with experience and can discuss the detail of implementation and the integration into an existing infrastructure.

TN-395: Internet Protocol Version 6 (IPv6)

Course Overview:

In this course, students learn the IPv6 protocols & processes & describe how IPv6 is supported in the latest versions of Microsoft Windows operating system. Students will also learn how to describe transition technologies that allow you to deploy IPv6 in IPv4 intranets & across the IPv4 Internet.

Attendees to TN-395: Internet Protocol Version 6 (IPv6) will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Learn how to create IPv6 networks with Cisco Systems products
Supplement your IPv6 course with a self-study guide based on the course materials
Understand practical applications of IPv6 through a solutions-oriented writing approach
Increase comprehension & retention through chapter tools like objectives, summaries, scenarios & review questions
Features & benefits of IPv6
IPv6 in the Windows Server2003 Family
IPv6 addressing & the IPv6 header
Internet Control Message Protocol for IPv6 (ICMPv6)
Neighbor & multicast listener discovery
Address auto configuration
IPv6 name resolution & routing
Coexistence & migration
IPv6 mobility

Prerequisites:

Students should have a working knowledge of a Windows OR Unix Operating system.
In addition, the student should also have basic end-user skills in TCP/IP.

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TN-223: Advanced Shell Programming

Course Overview:

The course teaches students to use the sort, grep, sed, & awk utilities within Unix. Systems administrators, Unix users, & programmers benefit from the course showing them how to use the command line applications of sort, grep, sed, & awk commands as well as using sed & awk scripts that develop the users skills with the full power of these utilities.

Attendees to TN-223: Advanced Shell Programming will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 Days

Course Objectives:

Sorting files by line or field
Regular Expressions (meta character) with grep commands to locate specific lines in files
Performing non-interactive editing tasks with the sed command
Writing simple sed scripts to perform complex editing tasks
Using awk variables & arrays to sort data
Employing awk programs to manipulate numeric & textual data
Performing formatted printing in awk
Writing simple awk programs to write reports from data files
Using built-in awk functions & defining new functions
Write awk programs that make decisions based on numeric or string comparisons (branches & loops)
Grep, egrep extended metacharacters, combinations-lab advanced combinations- lab Sed
Basic commands- Lab, Advanced commands- Lab, Advanced scripting -Lab
Miscellaneous commands Tr, sort, cut, paste, pr -Lab

Prerequisites:

TN-125: Introduction to UNIX & Linux
TN 215: Shell Programming.
Students should have a basic knowledge of UNIX commands including rm, cp, man, cat, & mkdir. Navigating directory structure using commands such as ls, cp, & pwd. Creating and editing files with the vi editor or text editor. Use of basic programming constructs, & commands such as variables & loops & how to write a simple program in a programming language.

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