IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

 

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
04/22/2025 - 04/25/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
08/04/2025 - 08/08/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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C-225: C++ Object Oriented Programming

 

Course Overview:

C-225: C++ Object Oriented Programming is a hands-on course that provides a complete introduction to the ANSI Standard C++ programming language, focusing on quickly developing the practical skills needed to create real-world solutions.  Our hands-on labs are designed to promote retention and challenge students to apply their skills to new situations.

C++ is more than just C with classes.  It is a whole new language with a structure similar to C, but with significant differences to warrant a complete course to cover its features.

Attendees to C-225: C++ Oriented Programming will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Classes
  • Casting in C++
  • Constructors & Destructors
  • Class Methods & Data
  • Inheritance
  • Overloaded Functions
  • Virtual Functions
  • Overloaded Operators
  • Pure Virtual Functions
  • Exception Handling
  • References & Constants
  • Standard Template Library
  • New and Delete
  • STL Containers

Prerequisites:

 

Comments

Latest comments from students

User: christinehejnal

Instructor comments: The material was made clear, however I don't agree that she shouldn't have catered towards the people not taking the exam.

Facilities comments: The facilities were cold and very noisy, I found it hard to concentrate.

User: mamacker1

Instructor comments: Informative instructor. Definitely not monotone. I'd recommend it to my sister if I had one.

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Courses Similar to SANS

TechNow is in no way associated with SANS or GIAC, but has courses that are similar in subject matter:

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CT-325: Security+

 

Course Overview:

The CT-325: Security+ (SY0-701) class is the primary class you will need to take if your job responsibilities include securing network services, network devices, and network traffic. It will also help you prepare for the CompTIA Security+ examination (exam number SY0-701). In the CT-325: Security+ class you’ll build on your knowledge and professional experience with computer hardware, operating systems, and networks as you acquire the specific skills required to implement basic security services on any type of computer network.  Let us help you prepare for the CompTIA Security+ exam (SY0-701).

TechNow is a CompTIA partner and uses official CompTIA Security+ curriculum.

Attendees to CT-325: Security+ will receive TechNow approved course materials and TechNow expert instruction.

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Dates/Locations:

Date/Time Event
03/24/2025 - 03/28/2025
08:00 -16:00 		CT-325: Security+
TechNow, Inc, San Antonio TX
06/23/2025 - 06/27/2025
08:00 -16:00 		CT-325: Security+
TechNow, Inc, San Antonio TX
08/18/2025 - 08/22/2025
08:00 -16:00 		CT-325: Security+
TechNow, Inc, San Antonio TX
10/27/2025 - 10/31/2025
08:00 -20:00 		CT-325: Security+
TechNow, Inc, San Antonio TX
12/15/2025 - 12/19/2025
08:00 -16:00 		CT-325: Security+
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

  • Compare and contrast attacks
  • Compare and contrast security controls
  • Use security assessment tools
  • Explain basic cryptography concepts
  • Implement a public key infrastructure
  • Implement identity and access management controls
  • Manage access services and accounts
  • Implement a secure network architecture
  • Install and configure security appliances
  • Install and configure wireless and physical access security
  • Deploy secure host, mobile, and embedded systems
  • Implement secure network access protocols
  • Implement secure network applications
  • Explain risk management and disaster recovery concepts
  • Describe secure application development concepts
  • Explain organizational security concepts

Prerequisites:

  • CompTIA A+ and Network+ certifications, or equivalent knowledge.
  • Windows 7/8/10 and Server 2008/2012/2016 experience required.
  • Six to nine months experience in networking, including experience in configuring & managing TCP/IP.

Comments

Latest comments from students

User: joshjepsen@hotmail.com

Instructor comments: Instructor was very knowledgeable on all the course content. There were some instances when I felt he streamlined through some of the material too quickly, such as going over how to identify types of attacks.

 

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RH-355: RHCSA Rapid Track Course

Course Overview:

The RHCSA Rapid Track Course  is designed for experienced Linux® system administrators who want to expand their technical skill sets and become accredited with the Red Hat® Certified System Administration (RHCSA) certification. To successfully navigate this course, students should have experience with the Linux command line—including the necessary skills to execute common commands, such as cp, grep, sort, mkdir, tar, mkfs, ssh, and dnf—and be familiar with accessing man pages for help. At the completion of the course, students will be adequately prepared to take the RHCSA exam (EX200) .

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Introduce Linux and the Red Hat Enterprise Linux ecosystem.
  • Run commands and view shell environments.
  • Manage, organize, and secure files.
  • Manage users, groups and user security policies.
  • Control and monitor systemd services.
  • Configure remote access using the web console and SSH.
  • Configure network interfaces and settings.
  • Manage software using DNF
  • Access security files, file systems, and networks
  • Execute shell scripting and automation techniques
  • Manage storage devices, logical volumes, and file systems
  • Manage security and system access
  • Control the boot process and system services
  • Running containers

Prerequisites:

Experience in the field system administration.

Comments

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