TN-5305: Supporting and Troubleshooting Windows 11

 

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
  • Troubleshoot startup issues and operating system services on a Windows 11 PC
  • Perform system recovery
  • Resolve issues related to hardware devices and device drivers
  • Administer Windows 11 devices
  • Troubleshoot issues related to network connectivity
  • Configure Windows 11 devices by using Group Policy
  • Configure and troubleshoot user settings
  • Configure and troubleshoot resource access
  • Implement remote connectivity
  • Deploy and troubleshoot applications
  • Maintain Windows 11 devices

 

 Prerequisites: 

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server fundamentals.

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MS-6231: Maintaining a Microsoft SQL Server Database

 

Course Overview:

This course provides students with the knowledge and skills to maintain a Microsoft SQL Server database. The course focuses on teaching individuals how to use SQL Server product features and tools related to maintaining a database.

Attendees to MS-6231: Maintaining a Microsoft SQL Server Database will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Installing and Configuring SQL Server
  • Managing Databases and Files
  • Disaster Recovery
  • Managing Security
  • Transferring Data
  • Automating Administrative Tasks
  • Implementation Replication
  • Maintaining High Availability
  • Monitoring SQL Server
  • Troubleshooting and Performance Tuning

Prerequisites:

  • None

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User: angelangeles

Instructor comments: Clay was knowledgeable instructor with enough experience to make subject matter relatable to real world usage.

 

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PM-221: Agile Overview for Executives and Leaders

 

Course Overview: Clear and detailed discussion on the following course content:

  • What is the Agile Adaptive  Methodology versus the Predictive (waterfall) Methodology?
  • The Agile Value Proposition, by explanation of the Agile Manifesto and Agile Principles.
  • What is the Scrum Framework by explanation of Scrum Roles, Ceremonies and Artifacts?
  • What are the artifacts of Product Planning, Release Planning and Sprint Planning?
  • What are the Agile impacts to corporate team structures and stakeholder alignment?
  • What are Agile myths and why an Agile transformation will fail?
  • What are Agile (hybrid) tailoring considerations?


Attendees to PM-221: Agile Overview for Executives and Leaderswill receive TechNow approved course materials and expert instruction.

 

Dates/Locations:

No Events

Duration: 1 Days

Course Objectives: Are you and executive or leader in your organization and interested in learning about Agile principles? This course details the Agile framework that uses an adaptive life cycle, specifically related to using the Scrum approach.

Upon successful completion of this course, students will be able to:

  • Understand an overview of the main aspects that leadership must know to implement strategic opportunities with Agile principles for product quality and on-time product delivery
  • Participants will dive into understanding the strategic and tactical elements of implementing Agile and Scrum into their organization
  • Receive details on how to understand the organizational impact that the Agile transformation could have on the different aspects of your current business processes

Target Student:

  • Designed specifically for leaders and senior managers or anyone wanting to understand the high-level basics of the Agile Framework

 

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PM-222: Agile Principles using SCRUM Approach

 

Course Overview: 

This class uses a sample product development initiative to illustrate the course principles.  If you need to learn what is required to lead or participate in an Agile effort using the SCRUM approach within your organization, this course will cover the Agile adaptive life cycle framework and all of the ceremonies, artifacts, and roles.

Attendees to PM-222: Agile Principles using will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 2 Days

Course Objectives: At the conclusion of this course, students will be able to:

  • Compare the Agile (adaptive) and Plan Driven (predictive/ waterfall) approaches
  • Understand the Agile Manifesto and SCRUM Framework
  • Apply the basics of Agile / SCRUM Team Organization, with importance of the Development Team responsibilities
  • Use Agile / SCRUM chartering, high-level estimating, and prioritization techniques to initiate a Product Roadmap and a Product Backlog
  • Create personas and user stories to lead to Development Team task assignments
  • Understand Release and Sprint Planning to lead to the Sprint Backlog
  • Plan and conduct a sample SCRUM Sprint from the Vision Statement through the Sprint retrospective

 

Target Student:

  • Designed specifically for Agile project team members, product owners, project leaders and senior managers or anyone wanting to understand the Agile Framework.

 

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PM-232: Product Owner and Scrum Master Roles in AGILE using SCRUM

 

Course Overview: 

This course details how a well-educated Product Owner and a knowledgeable Scrum Master can work together to deliver a successful product with Agile principles using SCRUM approach.  Designed specifically for students who want to learn the mechanics of an Agile / Scrum team being led by a Product Owner and a Scrum Master.

This course offers a firm grasp of Agile principles as they relate to new product development.  If you need to learn what is required to lead or participate in an Agile effort using the SCRUM approach within your organization, this course covers the Agile adaptive life cycle framework and everything in between.

Attendees to PM-232: Product Owner and Scrum Master Roles in AGILE using SCRUM will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 2 Days

Course Objectives: At the conclusion of this course, students will be able to:

  • Understand the Scrum Flow, the core components of the Scrum framework
  • Understand the principles of empirical process control
  • Understand the scope of the Product Owner role in detail
  • Understand the scope of the Scrum Master role at a high level
  • Understand the scope of the Scrum team roles and why there is no project manager
  • Understand how the Scrum Master measures team velocity
  • Understand the importance of having the product vision as an overarching goal galvanizing the entire Scrum team
  • Understand the relationship between the vision and the product roadmap
  • Understand the different estimation levels in Scrum
  • Understand what the Product Backlog is and what it is not
  • Understand Product Backlog grooming
  • Understand that Scrum planning is adaptive, iterative, incremental, and collaborative

 

Target Student:

  • Designed specifically for Agile project team members, product owners, project leaders and senior managers or anyone wanting to understand the Agile Framework.

 

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