Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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Course Overview:
This five-day instructor-led course provides IT professionals with the knowledge and skills required to deploy and manage Windows 10 desktops, devices, and applications in an enterprise environment. Students will learn how to plan and implement Windows 10 deployments in large organizations. Students will also learn how to manage the Windows 10 installations after deployment to provide secure identity and data access by using technologies related to User Experience Virtualization (UE-V), Group Policy, Work Folders and Client Hyper-V. To support a variety of device and data management solutions, Microsoft Azure Active Directory (Azure AD), Microsoft Intune, Microsoft Store for Business and Office 365 are used for device management. These services are part of the Enterprise Mobility+ Security, which provides identity and access management, cloud-based device management, application and update management, and more secure data access to information stored both on the cloud and onsite within your corporate network.
Attendees to TN-5315: Configuring Windows Devices will receive TechNow approved course materials and expert instruction.
Dates/Locations:
No Events
Duration: 5 Days
Course Objectives:
- Manage Identity
- Plan Desktop and Device Deployment
- Plan and Implement a Microsoft 365 Solution
- Configure Networking
- Configure Storage
- Manage Data Access and Protection
- Manage Remote Access
- Manage Apps
- Manage Updates and Recovery
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Course Overview:
This course will be fast paced with in-depth and live demonstrations.
Date/Locations:
No Events
Duration: 1 day
Course Objectives:
- UEFI, SecureBoot, TPM, and Enterprise BitLocker
- Windows VPN in the Enterprise
- Windows Advanced Firewall
- Utilizing Windows WMI
- Administering Windows with Powershell
- Using Autopsy for Forensics
Prerequisites:
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TechNow has 26 years of courseware deveopment with a huge library of course material. If our standard courses are just not quite right for what you require, we can provide customized training to meet your needs! We have serviced many request for training that is aligned to customer business operations. Additionally, our security related courses can provide concise direction on how to build security programs and/or address gaps in your existing security programs. TechNow strives for 100% customer satisfaction, and customized classes is one method that TechNow uses to achieve that goal.
Together, our Classroom in a Box service and the customized class service can provide highly targeted training to your team at your location.
If you are interested in more information regarding our customized training, contact us at 800-324-2294
Course Overview:
Course one of a three course series to obtain a Server 2016 MCSA certification. This five-day course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing storage and compute by using Windows Server 2016, and who need to understand the scenarios, requirements, and storage and compute options that are available and applicable to Windows Server 2016.
The course leads directly to preparing for the(MCSA):Windows Server 2016 exam “70-740: Installation, Storage, and Compute with Windows Server 2016”. It also maps to Microsoft’s course 20740A, and is part of the Server 2016 MCSA certification.
Attendees to TN-5415: Installation, Storage, and Compute with Window Server 2016 will receive TechNow approved course materials and expert instruction.
Dates/Locations:
No Events
Duration: 5 Days
Course Objectives:
- Prepare and install Nano Server, a Server Core installation, and plan a server upgrade and migration strategy
- Describe the various storage options, including partition table formats, basic and dynamic disks, file systems, virtual hard disks, and drive hardware, and explain how to manage disks and volumes
- Describe enterprise storage solutions, and select the appropriate solution for a given situation
- Implement and manage Storage Spaces and Data Deduplication
- Install and configure, and manage Windows and Hyper-V containers
- Describe the high availability and disaster recovery technologies in Windows Server 2016
- Plan, create, and manage a failover cluster
- Implement failover clustering for Hyper-V virtual machines
- Configure a Network Load Balancing (NLB) cluster, and plan for an NLB implementation
- Create and manage deployment images
- Manage, monitor, and maintain virtual machine installations
Prerequisites:
- A basic understanding of networking fundamentals
- An awareness and understanding of security best practices
- An understanding of basic AD DS concepts
- Basic knowledge of server hardware
- Experience supporting and configuring Windows client operating systems such as Windows 10
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