TN-512: Essential Business Analysis Course

Course Overview:

This course covers the key elements required to understand and apply business analysis techniques in an IT-centric business environment. It identifies key best practices to deal with the challenges of eliciting, analyzing, and specifying project requirements. The key material in each section of this course is reinforced with a student driven lab scenario allowing each participant hands-on practice with the key business analysis concepts that are introduced in this course. At the end of the focused sections on business analysis techniques, the students will engage in a student-driven business analysis case study blending all the learned techniques into a finished product. This course is approximately 60% lecture and 40% lab time.

Attendees to TN-512: Essential Business Analysis Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Overview of Business Analysis Workshop
Eliciting Project Workshop
Case Study
Analyzing Requirements and Writing Case Studies
Case Study

Prerequisites:

None

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TN-5320: Microsoft Modern Desktop Administrator

Course Overview:

Learn how a Modern Desktop Administrators deploys, configures, secures, manage, and monitors devices and client applications in an enterprise environment. This is a hands-on, instructor led Bootcamp focusing on the real world responsibilities of a Modern Desktop Administrator and covering the information needed for the certification exams, which are administered while attending.

If you’ve passed Exam 70-698: Configuring Windows 10 (retired March 31, 2019) you only need to take MD-101 to earn this new certification.

This certification is one of the workload administrator certification required for the Microsoft 365 Certified: Enterprise Administrator Expert certification.

Dates/Locations:

No Events

Duration: 10 Days

Course Content:

- Module 01. Installing Windows
- Module 02. Updating Windows
- Module 03. Post-Installation Configuration and Personalization
- Module 04. Configuring Peripherals and Drivers
- Module 05. Configuring Networks
- Module 06. Configuring Storage
- Module 07. Managing Apps in Windows 10
- Module 08. Configuring Authorization & Authentication
- Module 09. Configuring Data Access and Usage
- Module 10. Configuring Advanced Management Tools
- Module 11. Supporting the Windows 10 Environment
- Module 12. Troubleshooting the Windows OS
- Module 13. Troubleshooting Files & Applications
- Module 14. Troubleshooting Hardware and Drivers
- Module 15. Planning an Operating System Deployment Strategy
- Module 16. Implementing Windows 10
- Module 17. Managing Updates for Windows 10
- Module 18. Device Enrollment
- Module 19. Configuring Profiles
- Module 20. Application Management
- Module 21. Managing Authentication in Azure AD
- Module 22. Managing Devices and Device Policies
- Module 23. Managing Security

Prerequisites:

- - Microsoft 365 Certified Fundamentals (M-MS900)

Target Audience:

IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.

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CT-395: CySA+ Cybersecurity Analyst

Course Overview:

CT-395: CompTIA CySA+ Cybersecurity Analyst is for IT professionals looking to gain IT security analyst skills, and for those following the recommended skills pathway to achieve cybersecurity mastery. It provides a bridge between CompTIA Security+ (CT-325) and CompTIA Advanced Security Practitioner (CASP,CT-425), thus completing a certification path within the CompTIA family of certifications. As attackers have learned to evade traditional signature-based solutions, an analytics-based approach has become extremely important. CySA+ applies behavioral analytics to the IT security market to improve the overall state of security. The CompTIA Cybersecurity Analyst (CySA+) certification verifies that successful candidates have the knowledge and skills required to configure and use threat detection tools, perform data analysis and interpret the results to identify vulnerabilities, threats and risks to an organization, with the end goal of securing and protecting applications and systems within an organization. Let us help you bridge this gap, and leave you prepared for the certification exam (CS0-002).

TechNow is a CompTIA partner uses official CompTIA CySA+ curriculum.

Dates/Locations:

Date/Time	Event
03/03/2025 - 03/07/2025 09:00 -17:00	CT-395: CySA+ Cybersecurity Analyst TechNow, Inc, San Antonio TX
06/02/2025 - 06/06/2025 09:00 -17:00	CT-395: CySA+ Cybersecurity Analyst TechNow, Inc, San Antonio TX
09/08/2025 - 09/12/2025 08:00 -16:00	CT-395: CySA+ Cybersecurity Analyst TechNow, Inc, San Antonio TX
12/01/2025 - 12/05/2025 08:00 -16:00	CT-395: CySA+ Cybersecurity Analyst TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

Threat Management
Vulnerability Management
Cyber Incident Response
Security Architecture and Tool Sets

Prerequisites:

While there is no required prerequisite, the CompTIA CySA+ certification is intended to follow CT-325: Security+ or equivalent experience. It is recommended for CompTIA CySA+ candidates to have the following:

3-4 years of hands-on information security or related experience
Network+, Security+, or equivalent knowledge.

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PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311)

Course Overview: PA-243: Palo Alto Networks Firewall Debug and Troubleshoot is a three-day course on how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Students will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS® operating system. Upon completion of this class, students will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. This is not a virtualized theoretical course. This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk. Real hardware per student for real experience and real skill development. TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations: No Events

Duration: 3 days

Course Objectives: Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

Module 0 – Introduction & Overview
Module 1: Troubleshooting
- Methodology
Module 2: Platform
- Comparisons When
- Troubleshooting
Module 3: Flow Logic
Module 4: Administration
- Troubleshooting

Day 2

Mod 5: Layer 3
- Troubleshooting
Mod 6: Policy
- Troubleshooting
Mod 7: User-ID™
- Troubleshooting

Day 3

Mod 8: VPN
- Troubleshooting
Mod 9: GlobalProtect™
- Troubleshooting
Mod 10: Performance
- Troubleshooting

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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N-405: ROUTE-Implementing Cisco IP Routing

Course Overview:

In this course, administrators of medium-to-large network sites will learn to use advanced routing to provide scalability for Cisco routers that are connected to LANs and WANs. Networking professionals will learn to dramatically increase the number of routers and sites using these techniques instead of redesigning the network when additional sites or wiring configurations are added. Hands-on labs ensure you thoroughly understand how to implement advanced routing within your network.

Attendees to N-405: ROUTE-Implementing Cisco IP Routing will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 days

Course Objectives:

Planning Routing Services to Requirements
Implementing an EIGRP-Based Solution
Implementing a Scalable Multiarea Network
OSPF-Based Solution
Implement an IPv4- Based Redistribution Solution
Implementing Path Control Connection of an Enterprise Network to an ISP Network