Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
01/21/2025 - 01/24/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
04/22/2025 - 04/25/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
08/04/2025 - 08/08/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

Comments

Latest comments from students


 

Liked the class?  Then let everyone know!

 

Course Overview:
This five-day instructor-led course provides IT professionals with the knowledge and skills required to deploy and manage Windows 10 desktops, devices, and applications in an enterprise environment. Students will learn how to plan and implement Windows 10 deployments in large organizations. Students will also learn how to manage the Windows 10 installations after deployment to provide secure identity and data access by using technologies related to User Experience Virtualization (UE-V), Group Policy, Work Folders and Client Hyper-V. To support a variety of device and data management solutions, Microsoft Azure Active Directory (Azure AD), Microsoft Intune, Microsoft Store for Business and Office 365 are used for device management. These services are part of the Enterprise Mobility+ Security, which provides identity and access management, cloud-based device management, application and update management, and more secure data access to information stored both on the cloud and onsite within your corporate network.

Attendees to TN-5315: Configuring Windows Devices will receive TechNow approved course materials and expert instruction.
Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Manage Identity
  • Plan Desktop and Device Deployment
  • Plan and Implement a Microsoft 365 Solution
  • Configure Networking
  • Configure Storage
  • Manage Data Access and Protection
  • Manage Remote Access
  • Manage Apps
  • Manage Updates and Recovery

Comments

Latest comments from students


 

Liked the class?  Then let everyone know!

 

Course Overview:

Course two of a three course series to obtain a Server 2016 MCSA certification. This 5-day course provides the fundamental networking skills required to deploy and support Windows Server 2016 in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including Software Defined Networking.

The course leads directly to preparing for the(MCSA):Windows Server 2016 exam “70-741: Installation, Storage, and Compute with Windows Server 2016”.  It also maps to Microsoft’s course 20741A, and is part of the Server 2016 MCSA certification. 

Attendees to TN-5425: Networking with Window Server 2016 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Plan and implement an IPv4 network
  • Implement Dynamic Host Configuration Protocol (DHCP)
  • Implement IPv6
  • Implement Domain Name System (DNS)
  • Implement and manage IP address management (IPAM)
  • Plan for remote access
  • Implement DirectAccess
  • Implement virtual private networks (VPNs)
  • Implement networking for branch offices
  • Configure advanced networking features
  • Implement Software Defined Networking

Prerequisites: 

  • A basic understanding of networking fundamentals
  • Experience working with Windows Server 2008 or Windows Server 2012
  • Experience working in a Windows Server infrastructure enterprise environment
  • Knowledge of the Open Systems Interconnection (OSI) model
  • Understanding of core networking topologies and architectures such as local area networks (LANs), wide area networks (WANs) and wireless networking
  • Basic knowledge of the TCP/IP protocol stack, addressing and name resolution
  • Experience with and knowledge of Hyper-V and virtualization
  • Hands-on experience working with the Windows client operating systems such as Windows 8.1 or Windows 10
  

Liked the class?  Then let everyone know!

 

 

 

 

 

 

 

Course Overview:

The Computer Hacking Forensic Investigator (CHFI) course delivers the security discipline of digital forensics from a vendor-neutral perspective. CHFI is a comprehensive course covering major forensic investigation scenarios and enabling students to acquire necessary hands-on experience with various forensic investigation techniques and standard forensic tools necessary to successfully carry out a computer forensic investigation leading to the prosecution of perpetrators.

The CHFI certification gives participants the necessary skills to perform an effective digital forensics investigation. CHRI presents a methodological approach to computer forensics including searching and seizing, chain-of-custody, acquisition, preservation, analysis and reporting of digital evidence

What’s Included:

  • 5 days of instructor-led in classroom training
  • Detailed Labs for hands-on learning experience; approximately 50% of training is dedicated to labs
  • Hundreds of investigation tools including EnCase, Access Data FTL, & ProDiscover
  • Huge cache of evidence files for analysis including RAW, .dd images, video & audio files, MS Office files, systems files, etc.
  • CHFI Courseware
  • Exam Voucher
  • CHFI onsite exam scheduling

Course Objectives:

  • Establish threat intelligence and key learning points to support pro-active profiling and scenario modeling
  • Perform anti-forensic methods detection
  • Perform post-intrusion analysis of electronic and digital media to determine the who, where, what, when, and how the intrusion occurred
  • Extract and analyze of logs from various devices like proxy, firewall, IPS, IDS, Desktop, laptop, servers, SIM tool, router firewall, switches AD server, DHCP logs, Access Control Logs & conclude as part of investigation process
  • Identify & check the possible source/ incident origin
  • Recover deleted files and partitions in Windows, MAC OS X, and Linux
  • Conduct reverse engineering for known and suspected malware files
  • Collect data using forensic technology methods in accordance with evidence handling procedures, including collection of hard copy and electronic documents

Dates/Locations:

No Events

Duration: 5 Days

Course Content:

    • Module 01. Computer Forensics in Today’s World
    • Module 02. Computer Forensics Investigation Process
    • Module 03. Understanding Hard Disks and File Systems
    • Module 04. Data Acquisition and Duplication
    • Module 05. Defeating Anti-forensics Techniques
    • Module 06. Operating System Forensics (Windows, Mac, Linux)
    • Module 07. Network Forensics
    • Module 08. Investigating Web Attacks
    • Module 09. Database Forensics
    • Module 10. Cloud Forensics
    • Module 10. Malware Forensics
    • Module 11. Investigating Email Crimes
    • Module 12. Investigating Email Crimes
    • Module 13. Mobile Forensics
    • Module 14. Forensics Report Writing and Presentation

 

Prerequisites:

      • 2+ years of proven information security work experience
      • Educational background with digital security specialization

    Target Audience:

      • Law Enforcement
      • Defense & Military
      • E-Business Security
      • Systems Administrators
      • Legal Professionals
      • Banking & Insurance professionals
      • Government Agencies
      • IT Managers

  • Comments

    Latest comments from students


    Liked the class?  Then let everyone know!

 

Course Overview:

Learn to protect yourself and your company against hackers, by learning their tools and techniques, and then testing your network.  This course is heavily based on Kali and primarily on Metasploit.  In TN-315: Complete Hack and Defend class you will learn the step by step process that hackers use to assess your enterprise network, probe it & hack into it in mixed-platform environment including Windows, Linux, Solaris, and Cisco.  This course is 90% hacking, but  defenses for demonstrated hacks will be discussed.  If you want to know the ins and outs of the hacks presented in this course, then this is the course for you.

Attendees to TN-315: Complete Hack & Defend Class Attendees will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Introduction to Pen Testing using the PTES model
  • Metasploit Basics
    • MSFconsole, MSFcli, Armitage, MSFpayload, MSFencode, NasmShell
  • Intelligence Gathering
    • Nmap, Databases in Metasploit, Port Scanning with Metasploit
  • Quick Intro to Ruby
    • Writing a simple Ruby script to create a custom scanner
  • Vulnerability Scanning
    • Importing Nessus Results
    • Scanning with Nessus from Within Metasploit
  • Exploitation
    • Using the Metasploit Framework and console to exploit
  • Meterpreter
    • Compromising a Windows System
    • Attacking MS SQL, xp_cmdshell
    • Dumping Usernames and Passwords, extracting and dumping hashes
    • Pass the Hash and Token Impersonation
    • Pivoting
    • Railgun
    • Using Meterpreter Scripts: Migrating a process, Killing AV, Persistence
  • Avoiding Detection
    • Creating Stand-Alone Binaries with MSFpayload
    • Encoding with MSFencode and Packers (go Green Bay:)
  • Exploitation Using Client Side Attacks
    • Introduction to Immunity Debugger
    • Using Immunity Debugger to Decipher NOP Shellcode
  • Metasploit Auxiliary Modules
  • Social Engineer Toolkit (SET)
    • Spear-Phishing, Web Attack
    • Creating a Multipronged Attack
  • Creating Your Own Module
    • Adapt an existing Module
    • Add some PowerShell and Run the Exploit
  • Meterpreter Scripting
  • Capture The Flag Exercise

Prerequisites:

  • This is an advanced Information Security Course which requires basic Windows & UNIX competency
  • Certification or 2 years of experience in these operating systems is highly recommended
  • An understanding of TCP/IP

Comments

Latest comments from students


User: dhonore

Instructor comments: Dave's presentation style is engaging and lively.

Facilities comments: The room was adequate for the needs of the class.


User: phouck

Instructor comments: David was very good. Although he went very fast at times.

Facilities comments: The room was ok. it was bit dark.


 

Liked the class?  Then let everyone know!