IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

 

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
01/21/2025 - 01/24/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
04/22/2025 - 04/25/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
08/04/2025 - 08/08/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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PM-325: Project Management Professional (PMP) Exam Preparation

Course Overview:

This course is developed for those individuals seeking to pass the Project Management Institute’s PMP certification exam, as well as any individual who has attended any Project Management Certification program in the past and needs to brush up on the material needed to pass the PMP exam.

Attendees to PM-325: Project Management Professional (PMP) Exam Preparation will receive official PMI (Project Management Institute) course materials and expert instruction from an official PMI Instructor.

TechNow Inc. is an official Authorized Training Partner of The Project Management Institute (PMI).

 

Dates/Locations:

Date/Time Event
02/10/2025 - 02/14/2025
08:00 -17:00 		PM-325: Project Management Professional (PMP) Exam Preparation
TechNow, Inc, San Antonio TX
04/07/2025 - 04/11/2025
08:00 -16:00 		PM-325: Project Management Professional (PMP) Exam Preparation
Tech Now, Inc., San Antonio TX
04/07/2025 - 04/11/2025
08:00 -16:00 		PM-325: Project Management Professional (PMP) Exam Preparation
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

  • Project Initiation
  • Examining the Project Management Framework
  • Examining the Project Management Processes
  • Implementing Project Integration Management
  • Managing the Project Scope
  • Introducing Project Time Management
  • Introducing Project Cost Management
  • Introducing Project Quality Management
  • Introducing Project Human Resource Management
  • Introducing Project Communications Management
  • Introducing Project Risk Management
  • Introducing Project Procurement Management
  • PMP Code of Professional Conduct

Prerequisites:

A Bachelor’s degree & 4,500 hours of project management experience over 3 years/36 months.

OR

7,500 hours of project management experience over 5 years/60 months (if NO degree).

AND

Complete & submit the PMP certification application directly to PMI

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TN-515: Implementing Cybersecurity and Information Assurance Methodologies

  

Course Overview: 

Learn to protect yourself and your company against hackers, by learning their tools and techniques, and then testing your network.  This course is heavily based on Kali and primarily on Metasploit.  In TN-515: Implementing Cybersecurity and Information Assurance Methodologies class you will learn the step by step process that hackers use to assess your enterprise network, probe it & hack into it, utilizing a mixed-platform target environment including Windows, Linux, Solaris, and Cisco.  This course is 90% hacking, but  defenses for demonstrated hacks will be discussed.  If you want to know the ins and outs of the hacks presented in this course, then this is the course for you.

Attendees to TN-515: Implementing Cybersecurity and Information Assurance Methodologies Class Attendees will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Introduction to Pen Testing using the PTES model
  • Metasploit Basics
    • MSFconsole, MSFcli, Armitage, MSFpayload, MSFencode, NasmShell
  • Intelligence Gathering
    • Nmap, Databases in Metasploit, Port Scanning with Metasploit
  • Quick Intro to Ruby
    • Writing a simple Ruby script to create a custom scanner
  • Vulnerability Scanning
    • Importing Nessus Results
    • Scanning with Nessus from Within Metasploit
  • Exploitation
    • Using the Metasploit Framework and console to exploit
  • Meterpreter
    • Compromising a Windows System
    • Attacking MS SQL, xp_cmdshell
    • Dumping Usernames and Passwords, extracting and dumping hashes
    • Pass the Hash and Token Impersonation
    • Pivoting
    • Railgun
    • Using Meterpreter Scripts: Migrating a process, Killing AV, Persistence
  • Avoiding Detection
    • Creating Stand-Alone Binaries with MSFpayload
    • Encoding with MSFencode and Packers (go Green Bay:)
  • Exploitation Using Client Side Attacks
    • Introduction to Immunity Debugger
    • Using Immunity Debugger to Decipher NOP Shellcode
  • Metasploit Auxiliary Modules
  • Social Engineer Toolkit (SET)
    • Spear-Phishing, Web Attack
    • Creating a Multipronged Attack
  • Creating Your Own Module
    • Adapt an existing Module
    • Add some PowerShell and Run the Exploit
  • Meterpreter Scripting
  • Capture The Flag Exercise

Prerequisites:

  • This is an advanced  Cybersecurity and Information Assurance Course which requires basic Windows & UNIX competency
  • Certification or 2 years of experience in these operating systems is highly recommended
  • An understanding of TCP/IP

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Specialized

TechNow provides an array of courses to meet our customer's requirements.  Courses that do not fit into our major course categories and custom or specialized courses appear here.  

Here are courses about specilaized Software or Hardware:

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Palo Alto Networks Firewall Training Course Lab

Working with the TechNow lab for the PA-215: Palo Alto Networks Firewall Essentials FastTrack course has been nothing less than a techie's idea of fun.  When students come in we are immediatly configuring the Cisco 3750 switches for access ports, VLANS, and trunks.  We then cable the switch to the Palo Alto Networks Firewall.  Each student gets their own Palo Alto Firewall Pod of hardware and software.  What we find as fun is the VLAN environment, with an array of virtual machines hosted on an ESXi server that can really exercise the abilities of the Palo Alto Firewall.  The DMZ VLAN hosts virtual machines that support enterprise services and also potentialy vulnerable web services.  The Trust VLAN has Windows and Linux clients.  The UnTrust VLAN has Web services and a VM of Kali. The hardware Firewall is additionally connected to a Management VLAN.  All those VLANs are trunked into an ESXi server where the student also has a VM-Series Palo Alto Networks Firewall for High Availability.  

After configuring all the trunking, VLANs, and network interfaces we learn about the firewall and configure it for the lab environment.  Using Metasploitable and Kali/Metasploit nefarious penetration attempts are executed.  Using packet captures, custom APP-ID's  and custom signatures are generated.  Custom logging and reporting are created to similate and enterprise and assist the desired Incident Response.  It is always fun in a training environment to learn all about the controls available in a product, even though specific controls may not be used in the operational environment.  In the end we have a good understanding of the Palo Alto Networks Firewall.