Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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Course Overview:
This three-day course will provide foundational level knowledge on cloud concepts; core Azure services; security, privacy, compliance, and trust; and Azure pricing and support.
NOTE: This course provides an Azure pass and time for you to participate in hands-on labs. The content for this course aligns to AZ-900 exam objective domain
TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to demonstrate cloud technologies and to effectively manage security in the cloud environment
Attendees to AZ-900: Microsoft Azure Fundamentals will receive TechNow approved course materials and expert instruction.
Date/Locations:
Course Duration: 3 days
Course Outline:
- Cloud Concepts
- Core Azure Services
- Security, Privacy, Compliance, And Trust
- Azure Pricing and Support
Lab Objectives:
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- Create a virtual machine
- Deploy Azure container instances
- Create a virtual network
- Create blob storage
- Create a SQL database
- Implement an Azure IoT Hub
- Implement Azure Functions
- Create a web app
- Create a VM with a Template
- Create a VM with PowerShell
- Create a VM with CLI
- Secure network traffic
- Implement Azure key vault
- Create an Azure Policy
- Manage access with RBAC
- Manage resource locks
- Implement resource tagging
- Exploring the Trust Center
- Use the Azure Pricing Calculator
- Use the Azure TCO Calculator
- Open a Support request
- Calculate composite SLAs
- Access Azure Preview features
Prerequisites :
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- There are no prerequisites for taking this course. Technical IT experience is not required however some general IT knowledge or experience would be beneficial.
- This course is suitable for IT personnel who are just beginning to work with Azure.
- This course primarily uses the Azure portal to create services and does not require scripting skills.
- Students in this course will gain confidence to take other role-based courses and certifications, such as Azure Administrator.
- This course provides an Azure pass and optional lab environment.
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Course Overview:
CT-205: A+ Certification Course provides students with the skills, knowledge and understanding that will enable them to install, configure, upgrade, troubleshoot and repair personal computer systems. The A+ curriculum is excellent preparation for almost any computer related career or position. This course lays the foundation for further study in networking and programming. Designed for the new computer professional who has support knowledge of PC hardware, but needs to expand upon that knowledge.
Attendees to CT-205: A+ Certification Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
No Events
Duration: 5 Days
Course Objectives:
- Identifying, Adding & Removing System Components
- Installation, Configuring & System Optimization
- Diagnosing & Troubleshooting Problems
- Power Protection & Safety Procedures
- Motherboards, Processors & Memory
- Printers
- Basic Networking
- Operating System Fundamentals
- Installation, Configuration & Upgrade
- Diagnosing & Troubleshooting
- Networks
Prerequisites:
Comments
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User: whiggins29
Instructor comments: Very knowledgeable, very engaging.
User: jstuke12
Instructor comments: Instructor was wonderful, Tim explained all questions fully and was a pleasure to learn from.
Facilities comments: Facilities were outstanding.
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We are often asked what is the recommended sequence of classes. Here is our recommended sequence of classes for The Security Field.
Certified Information Security Manager (CISM)
Certified Information Systems Auditor(CISA)
Certified Information Systems Security Professional(CISSP)
TechNow has 26 years of courseware deveopment with a huge library of course material. If our standard courses are just not quite right for what you require, we can provide customized training to meet your needs! We have serviced many request for training that is aligned to customer business operations. Additionally, our security related courses can provide concise direction on how to build security programs and/or address gaps in your existing security programs. TechNow strives for 100% customer satisfaction, and customized classes is one method that TechNow uses to achieve that goal.
Together, our Classroom in a Box service and the customized class service can provide highly targeted training to your team at your location.
If you are interested in more information regarding our customized training, contact us at 800-324-2294