IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
04/22/2025 - 04/25/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
08/04/2025 - 08/08/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Service Desk
Incident Management
Problem Management
Configuration Management
Financial Management for IT
IT Service Continuity Management
Service Level Management
Change Management
Release Management
Capacity Management
Availability Management

Prerequisites:

Students should have some experience with the specification, development, installation and/or management of information technology.

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TN-5425: Networking with Windows Server 2016

Course Overview:

Course two of a three course series to obtain a Server 2016 MCSA certification. This 5-day course provides the fundamental networking skills required to deploy and support Windows Server 2016 in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including Software Defined Networking.

The course leads directly to preparing for the(MCSA):Windows Server 2016 exam “70-741: Installation, Storage, and Compute with Windows Server 2016”. It also maps to Microsoft’s course 20741A, and is part of the Server 2016 MCSA certification.

Attendees to TN-5425: Networking with Window Server 2016 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Plan and implement an IPv4 network
Implement Dynamic Host Configuration Protocol (DHCP)
Implement IPv6
Implement Domain Name System (DNS)
Implement and manage IP address management (IPAM)
Plan for remote access
Implement DirectAccess
Implement virtual private networks (VPNs)
Implement networking for branch offices
Configure advanced networking features
Implement Software Defined Networking

Prerequisites:

A basic understanding of networking fundamentals
Experience working with Windows Server 2008 or Windows Server 2012
Experience working in a Windows Server infrastructure enterprise environment
Knowledge of the Open Systems Interconnection (OSI) model
Understanding of core networking topologies and architectures such as local area networks (LANs), wide area networks (WANs) and wireless networking
Basic knowledge of the TCP/IP protocol stack, addressing and name resolution
Experience with and knowledge of Hyper-V and virtualization
Hands-on experience working with the Windows client operating systems such as Windows 8.1 or Windows 10

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TN-555: Certified Ethical Hacker v13 (CEH)

Course Overview:

This CEH course will immerse you into a “Hacker Mindset” in order to teach you how to think like a hacker and better defend against future attacks. Students are in the driver’s seat with a hands-on training environment employing a systematic ethical hacking process. All while teaching students how to scan, test, hack, and secure target systems. CEH shows how hackers think and act maliciously so you can learn to better position your organization’s security infrastructure and defend against future attacks.

This CEH course covers the Five Phases of Ethical Hacking, diving into Reconnaissance, Gaining Access, Enumeration, Maintaining Access, and covering your tracks.

This CEH course delivers in-demand ethical hacking skills while preparing you for the internationally-recognized Certified Ethical Hacker (CEH) certification exam from EC-Council.

This course supports a certification that is DoD approved 8570 Baseline Certificate and meets DoD 8140/8570 training requirements.

What’s Included:

EC-Council official E-Courseware
EC-Council official iLabs code with access for 6 months
EC-Council official Certificate of Attendance
CEH Exam Voucher

Security Course Flow

Dates/Locations:

Date/Time	Event
02/24/2025 - 02/28/2025 08:00 -16:00	TN-555: Certified Ethical Hacker v13 (CEH) TechNow, Inc, San Antonio TX
05/19/2025 - 05/23/2025 08:00 -16:00	TN-555: Certified Ethical Hacker v13 (CEH) TechNow, Inc, San Antonio TX
08/11/2025 - 08/15/2025 08:00 -16:00	TN-555: Certified Ethical Hacker v13 (CEH) TechNow, Inc, San Antonio TX
11/17/2025 - 11/21/2025 08:00 -16:00	TN-555: Certified Ethical Hacker v13 (CEH) TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Content:

Module 01. Introduction to Ethical Hacking
Module 02. Foot-printing and Reconnaissance
Module 03. Scanning Networks
Module 04. Enumeration
Module 05. Vulnerable Analysis
Module 06. System Hacking
Module 07. Malware Threats
Module 08. Sniffing
Module 09. Social Engineering
Module 10. Denial-of-Service
Module 11. Session Hijacking
Module 12. Evading IDS,Firewalls, and Honeypots
Module 13. Hacking Web Servers
Module 14. Hacking Web Applications
Module 15. SQL Injection
Module 16. Hacking Wireless Networks
Module 17. Hacking Mobile Platforms
Module 18. IoT and OT Hacking
Module 19. Cloud Computing
Module 20. Cryptography

Prerequisites:

Windows operating system and/or Linux operating system or other Unix-based OS
TCP/IP protocols and implementation
At least 2 years of IT security experience
TN-325:Security+

Target Audience:

Information Security Analyst/Administrator, Information Assurance (IA) Security Officer, Information Security Manager/Specialist, Auditors, Security Professional, Site Admins, Penetration Testers, Red Team,Risk/Threat/Vulnerability Analyst, Individuals concerned about the integrity of network infrastructure

About us:

TechNow has taught security courses for almost 30 years, before most certifications existed and has successfully moved students through certification programs associated with IAPP, SANS, EC-Council and ISC2. Our instructor maintains over a dozen security certifications and has been the director of a company with internationals sales in security training, consulting, and compliance.

Tech Now, Inc. is an accredited Training Center with Ec-Council.

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RH-355: RHCSA Rapid Track Course

Course Overview:

The RHCSA Rapid Track Course is designed for experienced Linux® system administrators who want to expand their technical skill sets and become accredited with the Red Hat® Certified System Administration (RHCSA) certification. To successfully navigate this course, students should have experience with the Linux command line—including the necessary skills to execute common commands, such as cp, grep, sort, mkdir, tar, mkfs, ssh, and dnf—and be familiar with accessing man pages for help. At the completion of the course, students will be adequately prepared to take the RHCSA exam (EX200) .

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

Introduce Linux and the Red Hat Enterprise Linux ecosystem.
Run commands and view shell environments.
Manage, organize, and secure files.
Manage users, groups and user security policies.
Control and monitor systemd services.
Configure remote access using the web console and SSH.
Configure network interfaces and settings.
Manage software using DNF
Access security files, file systems, and networks
Execute shell scripting and automation techniques
Manage storage devices, logical volumes, and file systems
Manage security and system access
Control the boot process and system services
Running containers

Prerequisites:

Experience in the field system administration.

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TN-969: Windows Security Administrator Course

Course Overview:

A skills focus enables the student to better absorb the subject matter and perform successfully on the job. This is not death by power point. The course is aligned with information assurance operators and executing hands-on labs to secure Windows systems. Lecture and labs start with quick review of Active Directory and group policy to enforce security mechanisms within the Windows architecture. Students then gain network experience and use sniffing to help exemplify the benefit of learning wired and wireless security configurations. PowerShell is made for SecOps/DevOps automation and students will learn to write PowerShell scripts to automate security operations and Desired State Configuration (DSC). The course concludes with exercising real attack strategies to demonstrate the effectives of properly securing your host.

Attendees to TN-969: Windows Security Administrator course will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

Active Directory and BloodHound
Security Controls
PKI
Encryption
Wireless & Network Security and Hardening DNS
802.1x and Endpoint Protection
Firewalls and VPN
PowerShell Scripting
JEA, DSC, Enterprise Security with PowerShell
Windows Attack Strategies

Prerequisites:

Security+
Windows System Administration Skills

Comments

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User: bbrabender

Instructor comments: Instructor was very knowledgeable and help more inexperienced users with concepts as well explaining in a way that can be understood.

Facilities comments: N/A

User: dale.r.anderson

Instructor comments: Instructor was well knowlegeable accross alot of domains.

Facilities comments: Pretty good