Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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Course Overview:
TechNow’s Course provides existing .NET developers with practical information and labs that enables them to build solutions on the Microsoft SharePoint 2010/2013 platform.
Attendees to MS-10175: Developing & Customizing Applications for Microsoft SharePoint 2010/2013 will receive TechNow approved course materials and expert instruction.
Date/Locations:
Duration: 5 days
Course Objectives:
- Introduction to SharePoint 2010/2013 Development Platform
- Using SharePoint 2010/2013 Developer Tools
- Developing SharePoint 2010/2013 Web Parts
- Working with SharePoint Objects on the Server
- Creating Event Receivers and Application Settings
- Developing Solutions by Using Business Connectivity Services
- Developing SharePoint 2010/2013 Workflows
- Working with Client-based APIs for SharePoint 2010/2013
- Developing Interactive User Interfaces
- Developing Silverlight Applications for SharePoint
- Developing Sandboxed Solutions
- Working with SharePoint Server Profiles and Taxonomy APIs
- Developing Content Management Solutions
Prerequisites:
- An understanding of the problem-solving techniques that apply to software development
- Approximately 12 months experience with ASP .NET 3.5 with Visual Studio 2008 (or later)
- Approximately 1 month development experience with SharePoint 2007 or SharePoint 2010/2013 and VS2010/2013 (includes beta releases) creating code that interacts with the SharePoint Sever-side APIs
- Experience performing end user tasks with SharePoint 2007 or SharePoint 2010/2013 and an understanding of the purpose and use of the following:
- Lists
- Documents and Libraries
- Personalizing an SP Page/Site
- Using MySites
- Using SharePoint Designer
Comments
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User: kelleyd10
Instructor comments: Clay was / is an outstanding instructor. He was very flexible in what the class needed. He was very accommodating and resourceful in answering the class questions.
Clay's teaching style is greatly appreciated.
Facilities comments: Were good
User: dennij
Instructor comments: Very professional and knowledgeable. Available before and after class.
Facilities comments: Location was nice but too far from Lackland.
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TechNow,Inc is an Accredited Training Center. As an ATC we are authorized to conduct EC-Council curriculum courses. Students will receive official EC-Council Curriculum and access to iLabs and when applicable access to EC-Council Cyber Range.
Here are the EC-Council course offerings:
Course Overview:
This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.
Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 5 Days
Course Objectives:
- Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
- Troubleshoot startup issues and operating system services on a Windows 11 PC
- Perform system recovery
- Resolve issues related to hardware devices and device drivers
- Administer Windows 11 devices
- Troubleshoot issues related to network connectivity
- Configure Windows 11 devices by using Group Policy
- Configure and troubleshoot user settings
- Configure and troubleshoot resource access
- Implement remote connectivity
- Deploy and troubleshoot applications
- Maintain Windows 11 devices
Prerequisites:
- Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
- Microsoft Active Directory Domain Services (AD DS) principles.
- Understanding of the Public Key Infrastructure (PKI) components.
- Windows Server fundamentals.
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