IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

 

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
12/04/2024 - 12/06/2024
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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TN-385: TCP/IP Analysis & Implementation

Course Overview:

This course, TN-385: TCP/IP Analysis & Implementation, provides students with a comprehensive technical introduction to TCP/IP & the interworkings of TCP/IP application to UNIX, Linux and Windows in a network environment.  This course begins by providing a comprehensive protocol stack analysis.  It continues with extensive hands-on exercises needed to configure TCP/IP on UNIX and Windows based networks.

Attendees to TN-385: TCP/IP Analysis & Implementation will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • A thorough comprehension of each level of the protocol stack
  • Configuring UNIX & Windows to access internetworks
  • Configuring & setting up a Cisco router
  • Properly implementing subnets to avoid ongoing maintenance headaches
  • Routing & routing protocols, RIP, OSPF, and IGRP
  • How to troubleshoot a wide range of routing problems
  • All major TCP/IP application services including: FTP, TELNET, SNMP, NFS, DNS, DHCP, & WINS
  • How to avoid common internetworking problems
  • How to troubleshoot TCP/IP networks using protocol analysis techniques – snoop on Sun Workstation & Network Monitor on Windows.
  • How to design, build, configure, & manage TCP/IP internetworks
  • Applying a structured methodology for troubleshooting TCP/IP internetworks
  • ACL's on Cisco routers

Prerequisites:

  • Students should have good end-user skills in TCP/IP (FTP, TELNET, RLOGON,  & MAIL).

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TN-835: Certified in Risk and Information Systems Control (CRISC) Preparation Seminar

Course Overview:

Certified in Risk and Information Systems Control (CRISC), is for professionals responsible for an organization's risk management program.  Students looking to acquire CRISC qualify themselves as IT security analyst, security engineer architect, information assurance program manager and senior IT auditor.  CRISC certified professionals manage risk, design and oversee response measures, monitor systems for risk, and ensure the organization's risk management strategies are met.

The CRISC exam will primarily align with the terminology and concepts described in The Risk IT Framework, The Risk IT Practioner Guide, and COBIT 5.  This will include applications in the evaluation and monitoring of IT-based risk, as well as the design and implementation of IS controls. 

The CRISC exam covers four domains that are periodically updated to reflect the changing needs of the profession:

  • Domain 1: Risk Identification 
  • Domain 2: Risk Assessment
  • Domain 3: Risk Response and Mitigation
  • Domain 4: Risk and Control Monitoring and Reporting

This course is designed to assist in your exam preparation for the CRISC exam.

Attendees to TN-835: Certified in Risk and Information Systems Control (CRISC) Seminar will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Risk IT Framework—Purpose and Principles
  • Essentials of Risk Governance, Evaluation, and Response
  • Risk and Opportunity Management Using CobiT, Val IT and Risk IT
  • The Risk IT Framework Process Model Overview
  • Managing Risk in Practice—The Practitioner Guide Overview
  • Overview of the Risk IT Framework Process Model 
  • The Risk IT Framework

Prerequisites:

A minimum of at least three (3) years of cumulative work experience performing the tasks of a CRISC professional across at least three (3) CRISC domains is required for certification. There are no substitutions or experience waivers.

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User: tracycampbell

Instructor comments: Dave had great command of the class and the flow of information. The lessons seem relevant to the exam and the course material should assist greatly with passing. As a bonus, his breakdown of PKI helped with my current job requirements.

Facilities comments: The Home2Suites by Hilton was FANTASTIC!

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Welcome to TechNow!

Welcome to TechNow! The Leader in Information Security Training & Computer Training.

The world of information security and computer training is ever changing.  The techniques and systems continue to evolve and we must stay current and diligent.  To do this, you can count on TechNow®…the leader in cybersecurity training and computer system training.

TechNow® has been training the leaders in the computer community for many years.  We provide training for students in a number of areas.  Our cybersecurity trainings include popular courses like D0D 8140, Security , CISM, CISSP, CEH,CCNA, and more.  With over 34 years of experience, we’re able to provide you with unmatched training and certification programs.

TechNow also provides a variety of other popular trainings for the computer professional including Cisco, EC-Council, CompTIA, Unix/Linux and more.

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CL-115: Red Hat OpenStack Administration I: Core Operations for Cloud Operators

 

Course Overview:

The focus of Red Hat OpenStack Administration I: Core Operations for Cloud Operators (CL110) will be managing OpenStack using both the web-based dashboard and the command-line interface, in addition to managing instances and installing a proof-of-concept environment using Red Hat OpenStack Platform (RHOSP) director. Essential skills covered in the course include configuring Red Hat OpenStack Platform (using the director UI); managing users, projects, flavors, roles, images, networking, and block storage; setting quotas; and configuring images at instantiation.

Attendees to CL-115 Red Hat OpenStack Administration I: Core Operations for Cloud Operators will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Prerequisites:

This course is designed for Linux system administrators, cloud administrators, and cloud operators interested in, or responsible for, maintaining a private or hybrid cloud.

Prerequisites for this course is Red Hat Certified System Administrator (RHCSA) or demonstrate equivalent experience

Course Outline:

  • Launch an instance
  • Manage projects, quotas, and users
  • Manage networks, subnets, routers, and floating IP adresses
  • Create and manage block and object storage in the OpenStack framework
  • Customize instances with cloud-init
  • Deploy scalable stacks
  • Deploy RedHat OpenStack Platform using RHOSP director

 

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