Specialized

TechNow provides an array of courses to meet our customer's requirements. Courses that do not fit into our major course categories and custom or specialized courses appear here.

Here are courses about specilaized Software or Hardware:

Observations of Instructor Led Training with Real Hardware

TechNow has heard many students talk about virtualized/remote training that TechNow Does Not Do. While training our most recent offering of PA-215: Palo Alto Networks Firewall Essentials FastTrack a student told his story of how he endend up in our course. His story we have heard for other technologies like Cisco, VMware, BlueCoat and other products.

A large percentage of training is moving to the virtualized/remote lab environments. Students are asked to use some variant of remote access software and remote into the training company's lab environment. Our student in our Palo Alto Networks Firewall course informed us that he went to a very costly offering of that course from the vendor and was not able to perform any labs. There were either network connectivity issues, or issues with the remote access software, or other problems. The whole training experience was very frustrating and not productive.

We keep our labs open to students if they would like after hours, or before hours access. Repeatedly going through a lab engrains that knowledge for later recall. Touching hardware is so critical in understanding the problems that arise when a cable comes loose, or a cable gets plugged in the wrong port. There are other scenarios such as just pulling the power cable, or turning off a power strip, or accidently overwriting a configuration. These disaster scenarious requires hands-on physical access to hardware. Preventing and recovering from disasters is what it's all about, and that requires hands-on, instructor led, real hardware.

TN-5425: Networking with Windows Server 2016

Course Overview:

Course two of a three course series to obtain a Server 2016 MCSA certification. This 5-day course provides the fundamental networking skills required to deploy and support Windows Server 2016 in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including Software Defined Networking.

The course leads directly to preparing for the(MCSA):Windows Server 2016 exam “70-741: Installation, Storage, and Compute with Windows Server 2016”. It also maps to Microsoft’s course 20741A, and is part of the Server 2016 MCSA certification.

Attendees to TN-5425: Networking with Window Server 2016 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Plan and implement an IPv4 network
Implement Dynamic Host Configuration Protocol (DHCP)
Implement IPv6
Implement Domain Name System (DNS)
Implement and manage IP address management (IPAM)
Plan for remote access
Implement DirectAccess
Implement virtual private networks (VPNs)
Implement networking for branch offices
Configure advanced networking features
Implement Software Defined Networking

Prerequisites:

A basic understanding of networking fundamentals
Experience working with Windows Server 2008 or Windows Server 2012
Experience working in a Windows Server infrastructure enterprise environment
Knowledge of the Open Systems Interconnection (OSI) model
Understanding of core networking topologies and architectures such as local area networks (LANs), wide area networks (WANs) and wireless networking
Basic knowledge of the TCP/IP protocol stack, addressing and name resolution
Experience with and knowledge of Hyper-V and virtualization
Hands-on experience working with the Windows client operating systems such as Windows 8.1 or Windows 10

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N-315: Cisco Secure Virtual Private Networks

Course Overview:

This course is designed for students who intend to work with virtual private networks (VPNs) using IPSec. The course includes detailed coverage of the VPN 3000 Concentrator, a scalable remote access platform that offers encryption, high availability, and superior performance. This class is an invaluable theory and configuration guide for the VPN 3000 series of products, with its thorough coverage of concentrators, hardware clients, and software clients.

Attendees to N-315: Cisco Secure Virtual Private Networks will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 days

Course Objectives:

Network Security & Virtual Private Network Technologies Cisco VPN 3000 Concentrator Series Hardware Overview
Routing on the VPN 3000
Configuring the Cisco VPN 3000 for Remote Access Using Pre-shared Keys
Configuring the Cisco VPN 3000 for Remote Access Using Digital Certificates
The Cisco VPN Client Firewall Feature
Configuring the Cisco 3002 Hardware Client for Remote Access
Configuring the Cisco 3002 Hardware Client for User & Unit Authentication
Configuring Cisco VPN Clients for Backup Server, Load Balancing & Reverse Route Injection
Configuring the Cisco 3000 Concentrator for IPSec over TCP & UDP
Configuring LAN-to-LAN VPNs on the Cisco 3000
Network Monitoring & Administration Troubleshooting

Prerequisites:

Students who attend this advanced course must have experience in configuring Cisco IOS software
CCNA certification
Basic knowledge of the Windows operations system
Familiarity with the networking & security terms & concepts

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IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
12/04/2024 - 12/06/2024 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) – Foundations Course TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Service Desk
Incident Management
Problem Management
Configuration Management
Financial Management for IT
IT Service Continuity Management
Service Level Management
Change Management
Release Management
Capacity Management
Availability Management

Prerequisites:

Students should have some experience with the specification, development, installation and/or management of information technology.

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