IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
12/04/2024 - 12/06/2024 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) – Foundations Course TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Service Desk
Incident Management
Problem Management
Configuration Management
Financial Management for IT
IT Service Continuity Management
Service Level Management
Change Management
Release Management
Capacity Management
Availability Management

Prerequisites:

Students should have some experience with the specification, development, installation and/or management of information technology.

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MS-10175: Developing & Customizing Applications for Microsoft SharePoint 2010 & 2013

Course Overview:

TechNow’s Course provides existing .NET developers with practical information and labs that enables them to build solutions on the Microsoft SharePoint 2010/2013 platform.

Attendees to MS-10175: Developing & Customizing Applications for Microsoft SharePoint 2010/2013 will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

Introduction to SharePoint 2010/2013 Development Platform
Using SharePoint 2010/2013 Developer Tools
Developing SharePoint 2010/2013 Web Parts
Working with SharePoint Objects on the Server
Creating Event Receivers and Application Settings
Developing Solutions by Using Business Connectivity Services
Developing SharePoint 2010/2013 Workflows
Working with Client-based APIs for SharePoint 2010/2013
Developing Interactive User Interfaces
Developing Silverlight Applications for SharePoint
Developing Sandboxed Solutions
Working with SharePoint Server Profiles and Taxonomy APIs
Developing Content Management Solutions

Prerequisites:

An understanding of the problem-solving techniques that apply to software development
Approximately 12 months experience with ASP .NET 3.5 with Visual Studio 2008 (or later)
Approximately 1 month development experience with SharePoint 2007 or SharePoint 2010/2013 and VS2010/2013 (includes beta releases) creating code that interacts with the SharePoint Sever-side APIs
Experience performing end user tasks with SharePoint 2007 or SharePoint 2010/2013 and an understanding of the purpose and use of the following:
- Lists
- Documents and Libraries
- Personalizing an SP Page/Site
- Using MySites
- Using SharePoint Designer

Comments

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User: kelleyd10

Instructor comments: Clay was / is an outstanding instructor. He was very flexible in what the class needed. He was very accommodating and resourceful in answering the class questions. Clay's teaching style is greatly appreciated.

Facilities comments: Were good

User: dennij

Instructor comments: Very professional and knowledgeable. Available before and after class.

Facilities comments: Location was nice but too far from Lackland.

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MS-6232: Implementing a Microsoft SQL Server Database

Course Overview:

This course provides students with the knowledge and skills to implement a Microsoft SQL Server database. The course focuses on teaching individuals how to use SQL Server product features and tools related to implementing a database.

Attendees to MS-6232: Implementing a Microsoft SQL Server Database will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Creating Databases and Databases Files
Creating Data Types and Tables
Creating and Tuning Indexes
Implementing Data Integrity by Using Constraints and Triggers
Using XML
Implementing Views
Implementing Stored Procedures
Implementing Functions
Implementing Managed Code in the Database
Managing Transactions and Locks
Using Service Broker

Prerequisites:

Basic knowledge of the Microsoft Windows operating system and its core functionality
Working knowledge of Transact-SQL
Working knowledge of relational databases
Some experience with database design

Comments

Latest comments from students

User: bangbangsplat

Instructor comments: some kind of presentation would have been helpful in learning the objectives of the course (PowerPoint, drawing on easel, etc.) It seemed like the instructor is not too familiar with the error codes we were receiving during the Practice Exams.

Facilities comments: preferred to have the location located in a less busy area of the city

User: smaxam

Instructor comments: Clay was very knowledgable but had to repeat questions a number of times to get his attention.

Facilities comments: Holiday Inn was nice

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TN-395: Internet Protocol Version 6 (IPv6)

Course Overview:

In this course, students learn the IPv6 protocols & processes & describe how IPv6 is supported in the latest versions of Microsoft Windows operating system. Students will also learn how to describe transition technologies that allow you to deploy IPv6 in IPv4 intranets & across the IPv4 Internet.

Attendees to TN-395: Internet Protocol Version 6 (IPv6) will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Learn how to create IPv6 networks with Cisco Systems products
Supplement your IPv6 course with a self-study guide based on the course materials
Understand practical applications of IPv6 through a solutions-oriented writing approach
Increase comprehension & retention through chapter tools like objectives, summaries, scenarios & review questions
Features & benefits of IPv6
IPv6 in the Windows Server2003 Family
IPv6 addressing & the IPv6 header
Internet Control Message Protocol for IPv6 (ICMPv6)
Neighbor & multicast listener discovery
Address auto configuration
IPv6 name resolution & routing
Coexistence & migration
IPv6 mobility

Prerequisites:

Students should have a working knowledge of a Windows OR Unix Operating system.
In addition, the student should also have basic end-user skills in TCP/IP.

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CL-345: Red Hat OpenStack Administration II

Course Overview:

The focus of this course is managing Red Hat OpenStack Platform using the unified command-line interface, managing instances, and maintaining an enterprise deployment of OpenStack. This course also teaches the management and customization of an enterprise deployment of OpenStack (overcloud) and how to manage compute nodes with Red Hat OpenStack Platform director (undercloud).

Attendees to CL-345: Red Hat OpenStack Administration II will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Prerequisites:

This course is intended for Linux system administrators, cloud administrators, cloud operators, and infrastructure architects interested in, or responsible for, maintaining a private or hybrid cloud.

Prerequisites for this course is Red Hat Certified System Administrator (RHCSA), or demonstrate equivalent experience.

Attend Red Hat OpenStack Administration I: Core Operations for Cloud Operators (CL115), or demonstrate equivalent experience

Course Outline:

Navigate the Red Hat OpenStack Platform architecture
Describe the OpenStack control plane
Integrate Identity Management
Perform image operations
Manage storage
Manage OpenStack networking
Manage compute resources
Automate could applications
Troubleshoot OpenStack operations
Comprehensive review

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