IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

 

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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TN-5315: Configuring Windows Devices

 

Course Overview:
This five-day instructor-led course provides IT professionals with the knowledge and skills required to deploy and manage Windows 10 desktops, devices, and applications in an enterprise environment. Students will learn how to plan and implement Windows 10 deployments in large organizations. Students will also learn how to manage the Windows 10 installations after deployment to provide secure identity and data access by using technologies related to User Experience Virtualization (UE-V), Group Policy, Work Folders and Client Hyper-V. To support a variety of device and data management solutions, Microsoft Azure Active Directory (Azure AD), Microsoft Intune, Microsoft Store for Business and Office 365 are used for device management. These services are part of the Enterprise Mobility+ Security, which provides identity and access management, cloud-based device management, application and update management, and more secure data access to information stored both on the cloud and onsite within your corporate network.

Attendees to TN-5315: Configuring Windows Devices will receive TechNow approved course materials and expert instruction.
Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Manage Identity
  • Plan Desktop and Device Deployment
  • Plan and Implement a Microsoft 365 Solution
  • Configure Networking
  • Configure Storage
  • Manage Data Access and Protection
  • Manage Remote Access
  • Manage Apps
  • Manage Updates and Recovery

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TN-801: Windows for Security Professionals

Course Overview:

This course will be fast paced with in-depth and live demonstrations.

Date/Locations:

No Events

Duration: 1 day

Course Objectives:

  • UEFI, SecureBoot, TPM, and Enterprise BitLocker
  • Windows VPN in the Enterprise
  • Windows Advanced Firewall
  • Utilizing Windows WMI
  • Administering Windows with Powershell
  • Using Autopsy for Forensics

Prerequisites:

 

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TN-415: Computer Hacking Forensics Investigator (CHFI)

 

 

 

 

 

 

 

Course Overview:

The Computer Hacking Forensic Investigator (CHFI) course delivers the security discipline of digital forensics from a vendor-neutral perspective. CHFI is a comprehensive course covering major forensic investigation scenarios and enabling students to acquire necessary hands-on experience with various forensic investigation techniques and standard forensic tools necessary to successfully carry out a computer forensic investigation leading to the prosecution of perpetrators.

The CHFI certification gives participants the necessary skills to perform an effective digital forensics investigation. CHRI presents a methodological approach to computer forensics including searching and seizing, chain-of-custody, acquisition, preservation, analysis and reporting of digital evidence

What’s Included:

  • 5 days of instructor-led in classroom training
  • Detailed Labs for hands-on learning experience; approximately 50% of training is dedicated to labs
  • Hundreds of investigation tools including EnCase, Access Data FTL, & ProDiscover
  • Huge cache of evidence files for analysis including RAW, .dd images, video & audio files, MS Office files, systems files, etc.
  • CHFI Courseware
  • Exam Voucher
  • CHFI onsite exam scheduling

Course Objectives:

  • Establish threat intelligence and key learning points to support pro-active profiling and scenario modeling
  • Perform anti-forensic methods detection
  • Perform post-intrusion analysis of electronic and digital media to determine the who, where, what, when, and how the intrusion occurred
  • Extract and analyze of logs from various devices like proxy, firewall, IPS, IDS, Desktop, laptop, servers, SIM tool, router firewall, switches AD server, DHCP logs, Access Control Logs & conclude as part of investigation process
  • Identify & check the possible source/ incident origin
  • Recover deleted files and partitions in Windows, MAC OS X, and Linux
  • Conduct reverse engineering for known and suspected malware files
  • Collect data using forensic technology methods in accordance with evidence handling procedures, including collection of hard copy and electronic documents

Dates/Locations:

No Events

Duration: 5 Days

Course Content:

    • Module 01. Computer Forensics in Today’s World
    • Module 02. Computer Forensics Investigation Process
    • Module 03. Understanding Hard Disks and File Systems
    • Module 04. Data Acquisition and Duplication
    • Module 05. Defeating Anti-forensics Techniques
    • Module 06. Operating System Forensics (Windows, Mac, Linux)
    • Module 07. Network Forensics
    • Module 08. Investigating Web Attacks
    • Module 09. Database Forensics
    • Module 10. Cloud Forensics
    • Module 10. Malware Forensics
    • Module 11. Investigating Email Crimes
    • Module 12. Investigating Email Crimes
    • Module 13. Mobile Forensics
    • Module 14. Forensics Report Writing and Presentation

 

Prerequisites:

      • 2+ years of proven information security work experience
      • Educational background with digital security specialization

    Target Audience:

      • Law Enforcement
      • Defense & Military
      • E-Business Security
      • Systems Administrators
      • Legal Professionals
      • Banking & Insurance professionals
      • Government Agencies
      • IT Managers

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