Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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Course Overview:
This two-day course will provide foundational level knowledge on cloud concepts; core Azure services; security, privacy, compliance, and trust; and Azure pricing and support.
NOTE: This course provides an Azure pass and time for you to participate in hands-on labs. The content for this course aligns to AZ-900 exam objective domain
TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to demonstrate cloud technologies and to effectively manage security in the cloud environment
Attendees to AZ-900: Microsoft Azure Fundamentals will receive TechNow approved course materials and expert instruction.
Date/Locations:
Course Duration: 3 days
Course Outline:
- Cloud Concepts
- Core Azure Services
- Security, Privacy, Compliance, And Trust
- Azure Pricing and Support
Lab Objectives:
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- Create a virtual machine
- Deploy Azure container instances
- Create a virtual network
- Create blob storage
- Create a SQL database
- Implement an Azure IoT Hub
- Implement Azure Functions
- Create a web app
- Create a VM with a Template
- Create a VM with PowerShell
- Create a VM with CLI
- Secure network traffic
- Implement Azure key vault
- Create an Azure Policy
- Manage access with RBAC
- Manage resource locks
- Implement resource tagging
- Exploring the Trust Center
- Use the Azure Pricing Calculator
- Use the Azure TCO Calculator
- Open a Support request
- Calculate composite SLAs
- Access Azure Preview features
Prerequisites :
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- There are no prerequisites for taking this course. Technical IT experience is not required however some general IT knowledge or experience would be beneficial.
- This course is suitable for IT personnel who are just beginning to work with Azure.
- This course primarily uses the Azure portal to create services and does not require scripting skills.
- Students in this course will gain confidence to take other role-based courses and certifications, such as Azure Administrator.
- This course provides an Azure pass and optional lab environment.
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Course Overview:
This course, TN-385: TCP/IP Analysis & Implementation, provides students with a comprehensive technical introduction to TCP/IP & the interworkings of TCP/IP application to UNIX, Linux and Windows in a network environment. This course begins by providing a comprehensive protocol stack analysis. It continues with extensive hands-on exercises needed to configure TCP/IP on UNIX and Windows based networks.
Attendees to TN-385: TCP/IP Analysis & Implementation will receive TechNow approved course materials and expert instruction.
Dates/Locations:
No Events
Duration: 5 Days
Course Objectives:
- A thorough comprehension of each level of the protocol stack
- Configuring UNIX & Windows to access internetworks
- Configuring & setting up a Cisco router
- Properly implementing subnets to avoid ongoing maintenance headaches
- Routing & routing protocols, RIP, OSPF, and IGRP
- How to troubleshoot a wide range of routing problems
- All major TCP/IP application services including: FTP, TELNET, SNMP, NFS, DNS, DHCP, & WINS
- How to avoid common internetworking problems
- How to troubleshoot TCP/IP networks using protocol analysis techniques – snoop on Sun Workstation & Network Monitor on Windows.
- How to design, build, configure, & manage TCP/IP internetworks
- Applying a structured methodology for troubleshooting TCP/IP internetworks
- ACL's on Cisco routers
Prerequisites:
- Students should have good end-user skills in TCP/IP (FTP, TELNET, RLOGON, & MAIL).
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TechNow has 26 years of courseware deveopment with a huge library of course material. If our standard courses are just not quite right for what you require, we can provide customized training to meet your needs! We have serviced many request for training that is aligned to customer business operations. Additionally, our security related courses can provide concise direction on how to build security programs and/or address gaps in your existing security programs. TechNow strives for 100% customer satisfaction, and customized classes is one method that TechNow uses to achieve that goal.
Together, our Classroom in a Box service and the customized class service can provide highly targeted training to your team at your location.
If you are interested in more information regarding our customized training, contact us at 800-324-2294