IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 Days

Course Objectives:

Service Desk
Incident Management
Problem Management
Configuration Management
Financial Management for IT
IT Service Continuity Management
Service Level Management
Change Management
Release Management
Capacity Management
Availability Management

Prerequisites:

Students should have some experience with the specification, development, installation and/or management of information technology.

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C-225: C++ Object Oriented Programming

Course Overview:

C-225: C++ Object Oriented Programming is a hands-on course that provides a complete introduction to the ANSI Standard C++ programming language, focusing on quickly developing the practical skills needed to create real-world solutions. Our hands-on labs are designed to promote retention and challenge students to apply their skills to new situations.

C++ is more than just C with classes. It is a whole new language with a structure similar to C, but with significant differences to warrant a complete course to cover its features.

Attendees to C-225: C++ Oriented Programming will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Classes
Casting in C++
Constructors & Destructors
Class Methods & Data
Inheritance
Overloaded Functions
Virtual Functions
Overloaded Operators
Pure Virtual Functions
Exception Handling
References & Constants
Standard Template Library
New and Delete
STL Containers

Prerequisites:

Students must possess basic C and OO competency or take PL-115: Fundamentals of Computer Programming & C-215 Introduction to C Programming.

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User: christinehejnal

Instructor comments: The material was made clear, however I don't agree that she shouldn't have catered towards the people not taking the exam.

Facilities comments: The facilities were cold and very noisy, I found it hard to concentrate.

User: mamacker1

Instructor comments: Informative instructor. Definitely not monotone. I'd recommend it to my sister if I had one.

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PP-212: CIPP/E Certified Information Privacy Professional Europe and GDPR Compliance

Course Overview:

Everyday, we access, share, manage and transfer data across companies, continents and the globe. Knowing the ins and outs of data protection requirements gives you the information you need to stay ahead of breaches-and help advance your career. CIPP/E training gives you comprehensive GDPR knowledge, perspective and understanding to ensure compliance and data protection success in Europe. With a CIPP/E and CIPM certification combined you’ll be uniquely equipped to fulfill the DPO requirements of the GDPR. Here is our CIPM + CIPP/E 4 Day GDPR Ready

What’s Included:

Authorized courseware
Exam voucher
IAPP membership

**GDPR Regulation Mandated May 25, 2018**

Course Objectives:

Principles of Data Protection in Europe covers the essential pan-European and national data protection laws, as well as industry-standard best practices for corporate compliance with these laws. Those taking this course will gain an understanding of the European model for privacy enforcement, key privacy terminology and practical concepts concerning the protection of personal data and trans-border data flows.
The training is based on the body of knowledge for the IAPP’s ANSI accredited Certified Information Privacy Professional/Europe (CIPP/E) certification program.

Attendees to PP-212: CIPP/E Certified Information Privacy Professional Europe and GDPR Compliance will receive TechNow approved course materials and expert instruction, and certification test voucher and certificate of course completion.

TechNow is a International Association of Privacy Professionals (IAPP) Partner, and utilizes official curriculum from International Association of Privacy Professionals (IAPP).

TechNow has taught security courses for over 20 years, before most certifications existed and has successfully moved students through certification programs associated with IAPP, SANS, EC-Council and ISC2. Our instructor maintains over a dozen security certifications and has been the director of a company with internationals sales and compliance.

Dates/Locations:

No Events

Duration: 2 Days

Course Content:

Module 1: Data Protection Laws
Module 2: Personal Data
Module 3: Controllers and Processors
Module 4: Processing Personal Data
Module 5: Information Provision
Module 6: Data Subjects’ Rights
Module 7: Security of Processing
Module 8: Accountability
Module 9: International Data Transfers
Module 10: Supervisions and Enforcement
Module 11: Compliance.

Prerequisites: None

Target Audience:

Data Protection Officers, Data Protection Lawyers, Records Managers, Information Officers, Compliance Officers, Human Resource Officers, Anyone who uses processes and maintains personal data

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Trademark Recognition

(ISC)², CBK, and CISSP are registered marks of the International Information Systems Security Certification Consortium in the United States and other countries.

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Certified Ethical Hacker (CEH) is a registered trademark of EC-Council.

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CMMI® is registered in the U.S. Patent and Trademark Office by Carnegie Mellon University.

IIBA®, the IIBA® logo, BABOK® and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business Analysis. These trademarks are used with express permission of International Institute of Business Analysis.

CAPM, Certified Associate in Project Management (CAPM), PMP, Project Management Professional (PMP), PMI-ACP, PMI Agile Certified Practitioner (PMI-ACP), PMBOK, and the R.E.P. Logo are marks of Project Management Institute, Inc.

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Hibernate is a registered trademark and servicemark of Red Hat, Inc.

iPad, iPhone, Mac and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries.

ITIL®, PRINCE2® and MSP® are registered trademarks of AXELOS Limited.

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Linux is a registered trademark of Linus Torvalds.

Java and Oracle are registered trademarks of Oracle Corporation.

Palo Alto Networks, PAN-OS, App-ID, Content-ID, Url-ID, GlobalProtect, Wildfire, and Panorama are trademarks of Palo Alto Networks, Inc.

"Python" is a registered trademark of the Python Software Foundation, used by Learning Tree International with permission from the Foundation.

Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc. in the United States and other countries.

SANS and associated certifications: GSEC, GPEN, GXPN, GCFW, GCUX, GCWN, GCIA, GREM are registered trademarks of the SANS Institute

SAP Crystal Reports is the registered trademark of SAP AG in Germany and in several other countries.

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UNIX is a registered trademark of The Open Group.

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XML is a trademark of MIT, INRIA or Keio on behalf of the World Wide Web Consortium.

PM-325: Project Management Professional (PMP) Exam Preparation

Course Overview:

This course is developed for those individuals seeking to pass the Project Management Institute’s PMP certification exam, as well as any individual who has attended any Project Management Certification program in the past and needs to brush up on the material needed to pass the PMP exam.

Attendees to PM-325: Project Management Professional (PMP) Exam Preparation will receive official PMI (Project Management Institute) course materials and expert instruction from an official PMI Instructor.

TechNow Inc. is an official Authorized Training Partner of The Project Management Institute (PMI).

Dates/Locations:

Date/Time	Event
02/10/2025 - 02/14/2025 08:00 -17:00	PM-325: Project Management Professional (PMP) Exam Preparation TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

Project Initiation
Examining the Project Management Framework
Examining the Project Management Processes
Implementing Project Integration Management
Managing the Project Scope
Introducing Project Time Management
Introducing Project Cost Management
Introducing Project Quality Management
Introducing Project Human Resource Management
Introducing Project Communications Management
Introducing Project Risk Management
Introducing Project Procurement Management
PMP Code of Professional Conduct

Prerequisites:

A Bachelor’s degree & 4,500 hours of project management experience over 3 years/36 months.

OR

7,500 hours of project management experience over 5 years/60 months (if NO degree).

AND

Complete & submit the PMP certification application directly to PMI

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