TN-5305: Supporting and Troubleshooting Windows 11

 

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
  • Troubleshoot startup issues and operating system services on a Windows 11 PC
  • Perform system recovery
  • Resolve issues related to hardware devices and device drivers
  • Administer Windows 11 devices
  • Troubleshoot issues related to network connectivity
  • Configure Windows 11 devices by using Group Policy
  • Configure and troubleshoot user settings
  • Configure and troubleshoot resource access
  • Implement remote connectivity
  • Deploy and troubleshoot applications
  • Maintain Windows 11 devices

 

 Prerequisites: 

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server fundamentals.

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TN-512: Essential Business Analysis Course

Course Overview:

This course covers the key elements required to understand and apply business analysis techniques in an IT-centric business environment.  It identifies key best practices to deal with the challenges of eliciting, analyzing, and specifying project requirements.  The key material in each section of this course is reinforced with a student driven lab scenario allowing each participant hands-on practice with the key business analysis concepts that are introduced in this course. At the end of the focused sections on business analysis techniques, the students will engage in a student-driven business analysis case study blending all the learned techniques into a finished product. This course is approximately 60% lecture and  40% lab time.

Attendees to TN-512: Essential Business Analysis Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Overview of Business Analysis Workshop
  • Eliciting Project Workshop
  • Case Study
  • Analyzing Requirements and Writing Case Studies
  • Case Study

Prerequisites:

  • None

 

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CT-205: A+ Certification Course

Course Overview:

CT-205: A+ Certification Course provides students with the skills, knowledge and understanding that will enable them to install, configure, upgrade, troubleshoot and repair personal computer systems.  The A+ curriculum is excellent preparation for almost any computer related career or position.  This course lays the foundation for further study in networking and programming.  Designed for the new computer professional who has support knowledge of PC hardware, but needs to expand upon that knowledge.

Attendees to CT-205: A+ Certification Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Identifying, Adding & Removing System Components
  • Installation, Configuring & System Optimization
  • Diagnosing & Troubleshooting Problems
  • Power Protection & Safety Procedures
  • Motherboards, Processors & Memory
  • Printers
  • Basic Networking
  • Operating System Fundamentals
  • Installation, Configuration & Upgrade
  • Diagnosing & Troubleshooting
  • Networks

Prerequisites:

  • None

Comments

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User: whiggins29

Instructor comments: Very knowledgeable, very engaging.

User: jstuke12

Instructor comments: Instructor was wonderful, Tim explained all questions fully and was a pleasure to learn from.

Facilities comments: Facilities were outstanding.

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TN-430: Elasticsearch Engineer (ELK)

Course Overview:

Getting started with the Elastic Stack (ELK), optimizing search performance and building efficient clusters. Ingest and process data, writing complex search requests and response utilization, scaling of clusters up or down, managing indices in large clusters and multiple clusters, management of clusters and troubleshooting recommendations.

Attendees to TN-430: Elasticsearch Engineer (ELK) will receive TechNow approved course materials, expert instruction, and prepare you to take ELK exam.

 

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Dates/Locations:

No Events

Duration: 5 Days

Course Outline:

Data Management

  • Define an index that satisfies a given set of requirements
  • Define and use an index template for a given pattern that satisfies a given set of requirements
  • Define and use a dynamic template that satisfies a given set of requirements
  • Define an Index Lifecycle Management policy for a time-series index
  • Define an index template that creates a new data stream

Searching Data

  • Write and execute a search query for terms and/or phrases in one or more fields of an index
  • Write and execute a search query that is a Boolean combination of multiple queries and filters
  • Write an asynchronous search
  • Write and execute metric and bucket aggregations
  • Write and execute aggregations that contain sub-aggregations
  • Write and execute a query that searches across multiple clusters
  • Write and execute a search that utilizes a runtime field

Developing Search Applications

  • Highlight the search terms in the response of a query
  • Sort the results of a query by a given set of requirements
  • Implement pagination of the results of a search query
  • Define and use index aliases
  • Define and use a search template

Data Processing

  • Define a mapping that satisfies a given set of requirements
  • Define and use a custom analyzer that satisfies a given set of requirements
  • Define and use multi-fields with different data types and/or analyzers
  • Use the Reindex API and Update By Query API to reindex and/or update documents
  • Define and use an ingest pipeline that satisfies a given set of requirements, including the use of Painless to modify documents
  •   Define runtime fields to retrieve custom values using Painless scripting

Cluster Management

  • Diagnose shard issues and repair a cluster’s health
  • Backup and restore a cluster and/or specific indices
  • Configure a snapshot to be searchable
  • Configure a cluster for cross-cluster search
  • Implement cross-cluster replication

 

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