TN-5305: Supporting and Troubleshooting Windows 11

 

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
  • Troubleshoot startup issues and operating system services on a Windows 11 PC
  • Perform system recovery
  • Resolve issues related to hardware devices and device drivers
  • Administer Windows 11 devices
  • Troubleshoot issues related to network connectivity
  • Configure Windows 11 devices by using Group Policy
  • Configure and troubleshoot user settings
  • Configure and troubleshoot resource access
  • Implement remote connectivity
  • Deploy and troubleshoot applications
  • Maintain Windows 11 devices

 

 Prerequisites: 

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server fundamentals.

Comments

Latest comments from students

 

Liked the class?  Then let everyone know!

TN-5320: Microsoft Modern Desktop Administrator

 

 

 

 

Course Overview:

Learn how a Modern Desktop Administrators deploys, configures, secures, manage, and monitors devices and client applications in an enterprise environment. This is a hands-on, instructor led Bootcamp focusing on the real world responsibilities of a Modern Desktop Administrator and covering the information needed for the certification exams, which are administered while attending.

If you’ve passed Exam 70-698: Configuring Windows 10 (retired March 31, 2019) you only need to take MD-101 to earn this new certification.

This certification is one of the workload administrator certification required for the Microsoft 365 Certified: Enterprise Administrator Expert certification.

Dates/Locations:

No Events

Duration: 10 Days

Course Content:

    • Module 01. Installing Windows
    • Module 02. Updating Windows
    • Module 03. Post-Installation Configuration and Personalization
    • Module 04. Configuring Peripherals and Drivers
    • Module 05. Configuring Networks
    • Module 06. Configuring Storage
    • Module 07. Managing Apps in Windows 10
    • Module 08. Configuring Authorization & Authentication
    • Module 09. Configuring Data Access and Usage
    • Module 10. Configuring Advanced Management Tools
    • Module 11. Supporting the Windows 10 Environment
    • Module 12. Troubleshooting the Windows OS
    • Module 13. Troubleshooting Files & Applications
    • Module 14. Troubleshooting Hardware and Drivers
    • Module 15. Planning an Operating System Deployment Strategy
    • Module 16. Implementing Windows 10
    • Module 17. Managing Updates for Windows 10
    • Module 18. Device Enrollment
    • Module 19. Configuring Profiles
    • Module 20. Application Management
    • Module 21. Managing Authentication in Azure AD
    • Module 22. Managing Devices and Device Policies
    • Module 23. Managing Security

 

Prerequisites:

      • Microsoft 365 Certified Fundamentals (M-MS900)

Target Audience:

IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.

Comments

Latest comments from students

Liked the class?  Then let everyone know!

CT-213: Cloud Essentials+

 

Course Overview:

CompTIA Cloud Essentials+ is for both IT and non-technical professionals who require the essential business acumen needed to make informed cloud service decisions.  Cloud Essentials is a vendor-neutral credential designed to validate the candidate has an understanding of basic terms and definitions of cloud computing along with the different processes involved in the successful adoption of cloud computing and its implications for organizations’ use.

TechNow is a CompTIA partner and uses official CompTIA Cloud Essentials+ curriculum.

Attendees to CT-213: Cloud Essentials+ will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 3 days

Course Objectives:

  • Domain 1 : Cloud Concepts
    • Understand cloud principles
    • Identify cloud networking concepts & storage techniques
    • Understand cloud design aspects
  • Domain 2: Business Principles of Cloud Environments
    • Identify and employ appropriate cloud assessments like feasibility studies, benchmarking, or gap analysis
    • Highlight key business aspects of cloud vendor relation adoption, and comprehend cloud migration approaches
  • Domain 3: Management and Technical Operations
    • Explain aspects of operating within the cloud, such as data management or optimization
    • Understand the role of DevOps in cloud environments, like API integration or provisioning
  • Domain 4: Governance, Risk, Compliance and Security for the Cloud
    • Understand risk management and response concepts related to cloud services and identify the importance and impacts of compliance in the cloud, such as regulatory concerns or international standards.

 

Course Prerequisites:

  • CompTIA recommends that a candidate have at least 6 months of experience in an IT environment, with direct involvement in IT-related tasks responsibilities and/or decision making.

Comments

Latest comments from students

 

Liked the class?  Then let everyone know!