PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course

Course Overview:

This course is developed for those individuals seeking to pass the Project Management Institute’s PMI-ACP Exam. PMI Agile Certified Practitioner (PMI-ACP)® is one of the newest certifications offered by PMI and is expected to become the industry standard certification for agile over the next few years. The PMI-ACP® certification clearly illustrates to colleagues, organizations or even potential employers that students are ready and able to lead in this new age of product development, management, and delivery.

While preparing you for the exam, you will explore various approaches to agility including Scrum, Kanban, Lean, Extreme Programming (XP), and Test-Driven Development (TDD). By the end of the course, you’ll have mastered the practices and techniques that Agile practitioners use to improve team performance, resolve problems and engage in continuous process improvements and be equipped with job-ready skills.

This course provides students with 21 contact hours in agile practices to help attain the Project Management Institute (PMI)® credential. PMI® and PMI-ACP® are registered marks of the Project Management Institute, Inc.

Attendees to PM-224: PMI Agile Certified Practitioner (PMI-ACP) Prep Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
02/18/2025 - 02/20/2025 08:00 -16:00	PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course TechNow, Inc, San Antonio TX
04/28/2025 - 04/30/2025 08:00 -16:00	PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course TechNow, Inc, San Antonio TX
08/11/2025 - 08/13/2025 08:00 -16:00	PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course TechNow, Inc, San Antonio TX
11/17/2025 - 11/19/2025 08:00 -16:00	PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Agile Principles and Mindset
Value-driven delivery
Stakeholder engagement
Team performance
Adaptive planning
Problem detection and Resolution
Continuous Improvement

Prerequisites:

Secondary degree
21 contact hours of training in agile practices
12 months of general project experience within the last 5 years. A current PMP^® or PgMP^® will satisfy this requirement but is not required to apply for the PMI-ACP
8 months of agile project experience within the last 3 years

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TN-905: Cyber Threat Intelligence Analysis

Course Overview:

TechNow has worked worldwide enterprise infrastructures for over 30 years and has developed demos and labs to exemplify the techniques required to demonstrate technologies that effectively support CTI. This course integrates well with our courses TN-575: Open Source Network Security Monitoring and TN-865: Wireshark Network Traffic and Security Analysis .

TechNow develops Cyber Ranges and makes them available for conferences in support of annual meetings for Cyber Threat Response Teams. Developing scenarios and reacting to them appropriately is a big part of the value in understanding the contexts required to comprehend valuable CTI. As with many advanced TechNow security courses, there is a large hands-on ratio. This course helps Cyber Protection Teams (CPT), Defensive Cyber Operations (DCO), and Mission Defense Teams (MDT) to collect, analyze and apply targeted cyber intelligence to defensive operations in order to proactively act on and tune response to attacks by cyber adversaries. CPT, DCO, and MDT can take preemptive action by utilizing CTI, understanding CTI tools, techniques and procedures (TTPs) needed to generate and consume timely and relevant intelligence to improve resilience and prevention.

This course focuses on the collection, classification, and exploitation of knowledge about adversaries and their TTPs. . MDT puts us close the mission and helps define the internal context to be analyzed against the CTI. TechNow pushes the student to truly understand how to think about and use CTI to make a difference.

Attendees to TN-905: Cyber Threat Intelligence Analysis will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 5 days

Course Objectives:

Learn to comprehend and develop complex scenarios
Identify and create intelligence requirements through practices such as threat modeling
Utilize threat modeling to drive intelligence handling and practices
Breakdown tactical, operational, and strategic-level threat intelligence
Generate threat intelligence to detect, respond to, and defeat focused and targeted threats
How to collect adversary information creating better value CTI
How to filter and qualify external sources, mitigating low integrity intelligence
Create Indicators of Compromise (IOCs) in formats such as YARA, OpenIOC, and STIX
Move security maturity past IOCs into understanding and countering the behavioral tradecraft of threats
Breaking down threats mapped against their tradecraft to tweak IOCs
Establish structured analytical techniques to be successful in any security role
Learn and apply structured principles in support of CTI and how to communicate that to any security role.

Course Prerequisites:

Security+, or equivalent experience

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IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
04/22/2025 - 04/25/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
08/04/2025 - 08/08/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Service Desk
Incident Management
Problem Management
Configuration Management
Financial Management for IT
IT Service Continuity Management
Service Level Management
Change Management
Release Management
Capacity Management
Availability Management

Prerequisites:

Students should have some experience with the specification, development, installation and/or management of information technology.

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CT-205: A+ Certification Course

Course Overview:

CT-205: A+ Certification Course provides students with the skills, knowledge and understanding that will enable them to install, configure, upgrade, troubleshoot and repair personal computer systems. The A+ curriculum is excellent preparation for almost any computer related career or position. This course lays the foundation for further study in networking and programming. Designed for the new computer professional who has support knowledge of PC hardware, but needs to expand upon that knowledge.

Attendees to CT-205: A+ Certification Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Identifying, Adding & Removing System Components
Installation, Configuring & System Optimization
Diagnosing & Troubleshooting Problems
Power Protection & Safety Procedures
Motherboards, Processors & Memory
Printers
Basic Networking
Operating System Fundamentals
Installation, Configuration & Upgrade
Diagnosing & Troubleshooting
Networks

Prerequisites:

None

Comments

Latest comments from students

User: whiggins29

Instructor comments: Very knowledgeable, very engaging.

User: jstuke12

Instructor comments: Instructor was wonderful, Tim explained all questions fully and was a pleasure to learn from.

Facilities comments: Facilities were outstanding.

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Observations of Instructor Led Training with Real Hardware

TechNow has heard many students talk about virtualized/remote training that TechNow Does Not Do. While training our most recent offering of PA-215: Palo Alto Networks Firewall Essentials FastTrack a student told his story of how he endend up in our course. His story we have heard for other technologies like Cisco, VMware, BlueCoat and other products.

A large percentage of training is moving to the virtualized/remote lab environments. Students are asked to use some variant of remote access software and remote into the training company's lab environment. Our student in our Palo Alto Networks Firewall course informed us that he went to a very costly offering of that course from the vendor and was not able to perform any labs. There were either network connectivity issues, or issues with the remote access software, or other problems. The whole training experience was very frustrating and not productive.

We keep our labs open to students if they would like after hours, or before hours access. Repeatedly going through a lab engrains that knowledge for later recall. Touching hardware is so critical in understanding the problems that arise when a cable comes loose, or a cable gets plugged in the wrong port. There are other scenarios such as just pulling the power cable, or turning off a power strip, or accidently overwriting a configuration. These disaster scenarious requires hands-on physical access to hardware. Preventing and recovering from disasters is what it's all about, and that requires hands-on, instructor led, real hardware.