TN-5305: Supporting and Troubleshooting Windows 11

 

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
  • Troubleshoot startup issues and operating system services on a Windows 11 PC
  • Perform system recovery
  • Resolve issues related to hardware devices and device drivers
  • Administer Windows 11 devices
  • Troubleshoot issues related to network connectivity
  • Configure Windows 11 devices by using Group Policy
  • Configure and troubleshoot user settings
  • Configure and troubleshoot resource access
  • Implement remote connectivity
  • Deploy and troubleshoot applications
  • Maintain Windows 11 devices

 

 Prerequisites: 

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server fundamentals.

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PM-242: Defining Agile Requirements with User Stories

 

Course Overview: 

 

This course identifies how business analysts can elicit Agile requirements by writing user stories from use cases and personas of customer profiles.  This leads to the processes of confirming the validity and usability for quality of the product development.  An Agile Business Analyst has become a new recognized role within the other Agile Framework roles.

Attendees to PM-242:Defining Agile Requirements with User Stories will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 2 Days

Course Objectives: At the conclusion of this course, students will be able to:

  • Understand the Scrum Flow, the core components of the Scrum framework
  • Understand the scope of the Product Owner role in detail
  • Understand the scope of the Agile Business Analysis role in coordination with the Product Owner, Scrum Master and Development Team
  • Understand the scope of the Scrum Master role at a high level
  • Understand the scope of the Scrum Development Team roles
  • Document the interactions between the user of a system and the system itself
  • Dive into understanding the Agile principles for requirements using user stories in a card, conversation, and confirmation format

 

Target Student:

  • Designed specifically for Agile project team members, product owners, project leaders and business analysts or anyone wanting to understand the Agile Framework.

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MS-6232: Implementing a Microsoft SQL Server Database

Course Overview:

This course provides students with the knowledge and skills to implement a Microsoft SQL Server database. The course focuses on teaching individuals how to use SQL Server product features and tools related to implementing a database.

Attendees to MS-6232: Implementing a Microsoft SQL Server Database will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Creating Databases and Databases Files
  • Creating Data Types and Tables
  • Creating and Tuning Indexes
  • Implementing Data Integrity by Using Constraints and Triggers
  • Using XML
  • Implementing Views
  • Implementing Stored Procedures
  • Implementing Functions
  • Implementing Managed Code in the Database
  • Managing Transactions and Locks
  • Using Service Broker

Prerequisites:

  • Basic knowledge of the Microsoft Windows operating system and its core functionality
  • Working knowledge of Transact-SQL
  • Working knowledge of relational databases
  • Some experience with database design

Comments

Latest comments from students

User: bangbangsplat

Instructor comments: some kind of presentation would have been helpful in learning the objectives of the course (PowerPoint, drawing on easel, etc.) It seemed like the instructor is not too familiar with the error codes we were receiving during the Practice Exams.

Facilities comments: preferred to have the location located in a less busy area of the city

User: smaxam

Instructor comments: Clay was very knowledgable but had to repeat questions a number of times to get his attention.

Facilities comments: Holiday Inn was nice

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