TN-5305: Supporting and Troubleshooting Windows 11

 

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
  • Troubleshoot startup issues and operating system services on a Windows 11 PC
  • Perform system recovery
  • Resolve issues related to hardware devices and device drivers
  • Administer Windows 11 devices
  • Troubleshoot issues related to network connectivity
  • Configure Windows 11 devices by using Group Policy
  • Configure and troubleshoot user settings
  • Configure and troubleshoot resource access
  • Implement remote connectivity
  • Deploy and troubleshoot applications
  • Maintain Windows 11 devices

 

 Prerequisites: 

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server fundamentals.

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L-295: Linux System Administration II

Course Overview:

In this course students will learn to configure the Linux kernel, install & configure modules, to install and configure non-default devices and automate installation with Kickstart. Students also utilize skills developed in L-245 to expand on file system configuration with spanning devices and RAID. This is the foremost server side Linux course in the industry covering all server side components such as DHCP, Samba, NIS, LDAP, inet, telnet ftp, dns, etc.  Expanding on security introduced in L-245: Linux System Administration I, TCP wrappers, firewalling with IP filters, SQUID, & ssh are covered.

Attendees to L-295: Linux System Administration II will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Custom installation of a Linux server
  • Linux device naming conventions & the boot process
  • Adding peripheral devices
  • Reconfiguring the kernel
  • Disk partitioning & formatting
  • Changing system run levels
  • Adding startup files for additional services
  • Adding & removing software packages
  • Disk & file system Administration
  • Terminals & modem configuration
  • Configuring NFS to support the client/server environment
  • Use the automounter
  • Server side components such as DHCP, Samba, NIS, LDAP, inet, telnet, ftp, DNS, etc.
  • Troubleshooting techniques
  • Advanced Linux installation

Prerequisites:

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TN-5125: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services

 

Course Overview:

This course gives students the knowledge and skills to configure Active Directory Domain Services in a distributed environment, implement Group Policies, perform backup and restore, and monitor and troubleshoot Active Directory related issues.  This course includes material contained in Microsoft’s 6424, 6425, 6426 and is an aid to preparation for the 70-640 exam.

Attendees to TN-5125: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Installation
  • Administration
  • Users
  • Groups
  • Computers
  • Group Policy Infrastructure
  • Group Policy Settings
  • Domains and Forests

Prerequisites:

  • Basic understanding of networking
  • Intermediate understanding of network operating system
  • An awareness of security best practices
  • Basic knowledge of server hardware
  • A+ or equivalent knowledge
  • Some experience creating objects in Active Directory
  • Basic concepts of backup and recovery in a Windows Server Environment

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L-245: Linux System Administration I

Course Overview:

In this course students will learn to install the Linux™ operating system, to administer users and software, to use vi, basic Linux security, process control, file system maintenance, backup and recovery, including some basic networking concepts. This course insures that students have the skills to configure all desktop and client side related activity.

Attendees to L-245: Linux System Administration I will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Linux operating system installation
  • Hardware Issues
  • LILO & GRUB Configuration
  • Managing the Linux file system
  • Boot Process
  • Customization of setup files
  • System Startup
  • Run Levels
  • Network Services
  • User Management
  • Changing Passwords
  • Monitoring, accessing & restricting root system access
  • Administration Tools
  • Disk Management
  • Quotas
  • Process Control
  • Installing & removing software & patches
  • Network Configuration
  • Client side components of NFS, Samba, NTP, NIS
  • Printing
  • Backup and Recovery
  • Using utilities for process control, locating files & automating maintenance tasks

Prerequisites:

  • Students should have an understanding of all basic UNIX commands as well as variable substitution, wild card expansion, command pipes, permissions, the grep  and find commands.
  • These prerequisites can be met through completion of TN-125: Introduction to UNIX & Linux and six month’s experience with Linux.

 

Comments

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User: flores2015

Instructor comments: Very Good Instructor (Bill Peterson)

Facilities comments: Nice - Can't wait for your new facility.

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