Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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TechNow has been involved in enterprise client server architectures since 1990. TechNow has delivered national and international implementations for Valero, Wholefoods, Quest, USAA, Golfsmith, AMD, Motorola, and many other fortune 1000 corporations,
TechNow's training program has followed the evolution of enterprise computing into virtualization and cloud computing. With a focus on security, TechNow can present the ramifications of many centralized strategies. All courses utilize enterprise instructors with experience and can discuss the detail of implementation and the integration into an existing infrastructure.
Course Overview:
This course will be fast paced with in-depth and live demonstrations.
Date/Locations:
No Events
Duration: 1 day
Course Objectives:
- UEFI, SecureBoot, TPM, and Enterprise BitLocker
- Windows VPN in the Enterprise
- Windows Advanced Firewall
- Utilizing Windows WMI
- Administering Windows with Powershell
- Using Autopsy for Forensics
Prerequisites:
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TechNow has 26 years of courseware deveopment with a huge library of course material. If our standard courses are just not quite right for what you require, we can provide customized training to meet your needs! We have serviced many request for training that is aligned to customer business operations. Additionally, our security related courses can provide concise direction on how to build security programs and/or address gaps in your existing security programs. TechNow strives for 100% customer satisfaction, and customized classes is one method that TechNow uses to achieve that goal.
Together, our Classroom in a Box service and the customized class service can provide highly targeted training to your team at your location.
If you are interested in more information regarding our customized training, contact us at 800-324-2294
Course Overview:
This course covers the knowledge and skills required to understand standard Cloud terminologies/methodologies, to implement, maintain, and deliver cloud technologies and infrastructures (e.g. server, network, storage, and virtualization technologies), and to understand aspects of IT security and use of industry best practices related to cloud implementations and the application of virtualization.
TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to demonstrate cloud technologies and to effectively manage security in the cloud environment.
TechNow is a CompTIA partner and uses official CompTIA Cloud+ curriculum.
Attendees to CT-215: Cloud+ will receive TechNow approved course materials and expert instruction.
Date/Locations:
| Date/Time |
Event |
04/21/2025 - 04/25/2025
08:00 -16:00
|
CT-215: Cloud+
TechNow, Inc, San Antonio TX
|
07/28/2025 - 08/01/2025
08:00 -16:00
|
CT-215: Cloud+
TechNow, Inc, San Antonio TX
|
11/03/2025 - 11/07/2025
08:00 -16:00
|
CT-215: Cloud+
TechNow, Inc, San Antonio TX
|
Course Duration: 5 days
Course Objectives:
- Prepare to deploy cloud solutions
- Deploy a pilot project
- Test a pilot project deployment
- Design a secure network for cloud deployment
- Determine CPU and memory sizing for cloud deployments
- Plan Identity and Access Management for cloud deployments
- Analyze workload characteristics to ensure successful migration to the cloud
- Secure systems to meet access requirements
- Maintain cloud systems
- Implement backup, restore, and business continuity measures
- Analyze cloud systems for required performance
- Analyze cloud systems for anomalies and growth forecasting
- Troubleshoot deployment, capacity, automation, and orchestration issues
- Troubleshoot connectivity issues
- Troubleshoot security issues
Course Prerequisites:
- Security+, Network+, CASP or equivalent experience
- Managing or administering at least one of UNIX, Windows, Databases, networking, or security
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