TN-5305: Supporting and Troubleshooting Windows 11

 

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
  • Troubleshoot startup issues and operating system services on a Windows 11 PC
  • Perform system recovery
  • Resolve issues related to hardware devices and device drivers
  • Administer Windows 11 devices
  • Troubleshoot issues related to network connectivity
  • Configure Windows 11 devices by using Group Policy
  • Configure and troubleshoot user settings
  • Configure and troubleshoot resource access
  • Implement remote connectivity
  • Deploy and troubleshoot applications
  • Maintain Windows 11 devices

 

 Prerequisites: 

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server fundamentals.

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PM-242: Defining Agile Requirements with User Stories

 

Course Overview: 

 

This course identifies how business analysts can elicit Agile requirements by writing user stories from use cases and personas of customer profiles.  This leads to the processes of confirming the validity and usability for quality of the product development.  An Agile Business Analyst has become a new recognized role within the other Agile Framework roles.

Attendees to PM-242:Defining Agile Requirements with User Stories will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 2 Days

Course Objectives: At the conclusion of this course, students will be able to:

  • Understand the Scrum Flow, the core components of the Scrum framework
  • Understand the scope of the Product Owner role in detail
  • Understand the scope of the Agile Business Analysis role in coordination with the Product Owner, Scrum Master and Development Team
  • Understand the scope of the Scrum Master role at a high level
  • Understand the scope of the Scrum Development Team roles
  • Document the interactions between the user of a system and the system itself
  • Dive into understanding the Agile principles for requirements using user stories in a card, conversation, and confirmation format

 

Target Student:

  • Designed specifically for Agile project team members, product owners, project leaders and business analysts or anyone wanting to understand the Agile Framework.

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TN-223: Advanced Shell Programming

 

Course Overview:

The course teaches students to use the sort, grep, sed, & awk utilities within Unix. Systems administrators, Unix users, & programmers benefit from the course showing them how to use the command line applications of sort, grep, sed, & awk commands as well as using sed & awk scripts that develop the users skills with the full power of these utilities.

Attendees to TN-223: Advanced Shell Programming will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 Days

Course Objectives:

  • Sorting files by line or field
  • Regular Expressions (meta character) with grep commands to locate specific lines in files
  • Performing non-interactive editing tasks with the sed command
  • Writing simple sed scripts to perform complex editing tasks
  • Using awk variables & arrays to sort data
  • Employing awk programs to manipulate numeric & textual data
  • Performing formatted printing in awk
  • Writing simple awk programs to write reports from data files
  • Using built-in awk functions & defining new functions
  • Write awk programs that make decisions based on numeric or string comparisons (branches & loops)
  • Grep, egrep extended metacharacters, combinations-lab advanced combinations- lab Sed
  • Basic commands- Lab, Advanced commands- Lab, Advanced scripting -Lab
  • Miscellaneous commands Tr, sort, cut, paste, pr -Lab

Prerequisites:

  • TN-125: Introduction to UNIX & Linux
  • TN 215: Shell Programming.
  • Students should have a basic knowledge of UNIX commands including rm, cp, man, cat, & mkdir. Navigating directory structure using commands such as ls, cp, & pwd. Creating and editing files with the vi editor or text editor. Use of basic programming constructs, & commands such as variables & loops & how to write a simple program in a programming language.

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