This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.
Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.
Dates/Locations:
No Events
Duration: 5 Days
Course Objectives:
Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
Troubleshoot startup issues and operating system services on a Windows 11 PC
Perform system recovery
Resolve issues related to hardware devices and device drivers
Administer Windows 11 devices
Troubleshoot issues related to network connectivity
Configure Windows 11 devices by using Group Policy
Configure and troubleshoot user settings
Configure and troubleshoot resource access
Implement remote connectivity
Deploy and troubleshoot applications
Maintain Windows 11 devices
Prerequisites:
Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
Microsoft Active Directory Domain Services (AD DS) principles.
Understanding of the Public Key Infrastructure (PKI) components.
CompTIA SecAI+ is the first certification in CompTIA’s expansion series, designed to help you secure, govern and responsibly integrate artificial intelligence into your cybersecurity operations. You’ll build the skills to defend AI systems, meet global compliance expectations and use AI to enhance threat detection, automation and innovation—so you can strengthen your expertise and help keep your organization’s systems and data secure.
SecAI+ helps you build practical AI security and automation skills on top of your existing expertise, so you can secure AI deployments, use AI‑assisted security tools with confidence, and stay ready for the next step in your cybersecurity career.
Course Objectives:
Apply AI concepts to strengthen your organization’s cybersecurity posture
Secure AI systems using advanced controls and protections to safeguard data, models, and infrastructure
Leverage AI technologies to automate workflows, accelerate incident response, and scale security operations
Navigate global GRC frameworks to ensure ethical and compliant AI adoption across industries
Defend against AI-driven threats like adversarial attacks, automated malware, and malicious use of generative AI
Integrate AI securely into DevSecOps pipelines and enterprise security strategies.
Dates/Locations:
No Events
Prerequisites: Recommended experience: 3–4 years in IT and 2+ years hands-on cybersecurity; Security+, CySA+, PenTest+, or equivalent recommended
SecAI+ (V1) exam objectives summary
Basic AI concepts related to cybersecurity (17%)
Explain core AI principles and terminology: Machine learning, deep learning, natural language processing, and automation.
Identify AI applications in security: Use cases for AI in threat detection, defense, and security operations.
Recognize AI-driven threats: Automated phishing, polymorphic malware, adversarial machine learning, and malicious use of generative AI.
Securing AI systems (40%)
Implement security controls: Protect AI systems, data, and models using robust technical safeguards.
Secure AI deployment environments: Apply best practices across on-premises, cloud, and hybrid infrastructures.
Mitigate adversarial risks: Defend against attacks targeting AI models, data pipelines, and inference layers.
AI-assisted security (24%)
Enhance detection and response: Use AI-driven tools to identify anomalies, detect threats, and accelerate incident remediation.
Automate security workflows: Integrate AI for event triage, alert correlation, and response orchestration.
Apply AI techniques in operations: Incorporate AI into threat modeling, behavior analysis, and continuous monitoring.
AI governance, risk, and compliance (19%)
Understand regulatory frameworks: Identify global governance requirements and their implications for AI adoption.
Integrate GRC into AI projects: Incorporate governance, risk management, and compliance practices throughout the AI lifecycle.
Ensure responsible AI use: Apply ethical guidelines, legal standards, and industry frameworks such as GDPR and NIST AI RMF.
This course provides the knowledge and skills to design and implement DevOps processes and practices. Students will learn how to plan for DevOps, use source control, scale Git for an enterprise, consolidate artifacts, design a dependency management strategy, manage secrets, implement continuous integration, implement a container build strategy, design a release strategy, set up a release management workflow, implement a deployment pattern, and optimize feedback mechanisms.
TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to demonstrate cloud technologies and to effectively manage security in the cloud environment.
Attendees to AZ-400: Microsoft Azure DevOps Solutions will receive TechNow approved course materials and expert instruction.
Date/Locations:
No Events
Course Duration: 5 days
Course Outline:
Planning for DevOps
Getting started with Source Control
Scaling Git for enterprise DevOps
Consolidating Artifacts & Designing a Dependency Management Strategy
Implementing Continuous Integration with Azure Pipelines
Managing Application Config and Secrets
Managing Code Quality and Security Policies
Implementing a Container Build Strategy
Manage Artifact versioning, security & compliance
Design a Release Strategy
Set up a Release Management Workflow
Implement an appropriate deployment pattern
Implement process for routing system feedback to development teams
Implement a mobile DevOps strategy
Infrastructure and Configuration Azure Tools
Azure Deployment Models and Services
Create and Manage Kubernetes Service Infrastructure
Third Party Infrastructure as Code Tools available with Azure
Implement Compliance and Security in your Infrastructure
Fundamental knowledge about Azure, version control, Agile software development, and core software development principles. It would be helpful to have experience in an organization that delivers software.
In this course, the students will implement various data platform technologies into solutions that are in-line with business and technical requirements, including on-premises, cloud, and hybrid data scenarios incorporating both relational and NoSQL data. They will also learn how to process data using a range of technologies and languages for both streaming and batch data.
The students will also explore how to implement data security, including authentication, authorization, data policies, and standards. They will also define and implement data solution monitoring for both the data storage and data processing activities. Finally, they will manage and troubleshoot Azure data solutions which includes the optimization and disaster recovery of big data, batch processing, and streaming data solutions.
TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to demonstrate cloud technologies and to effectively manage security in the cloud environment.
Attendees to DP-200: Implementing an Azure Data Solution will receive TechNow approved course materials and expert instruction.
Date/Locations:
No Events
Course Duration: 4 days
Course Outline:
Azure for the Data Engineer
Working with Data Storage
Enabling Team Based Data Science with Azure Databricks
Building Globally Distributed Databases with Cosmos DB
Working with Relational Data Stores in the Cloud
Performing Real-Time Analytics with Stream Analytics
Orchestrating Data Movement with Azure Data Factory
Securing Azure Data Platforms
Monitoring and Troubleshooting Data Storage and Processing
Prerequisites :
In addition to their professional experience, students who take this training should have technical knowledge equivalent to the following courses: