N-595: VoIP Security Analysis and Design

Course Overview:

As VoIP (Voice-over IP) is integrated into the operations of many missions, it is imperative to understand its security ramifications. In the N-595: VoIP Security Analysis and Design class the objectives are designed for those who are chartered with the responsibility of securing networks and application environments that incorporate VoIP. Topics include how VoIP works, its interactions with the network, its vulnerabilities and mitigations. Focus is on leading open source and proprietary technologies utilizing Asterisk and Cisco and the protocols SIP, H.323, RTP, MGCP, and Skinny. Other protocols such as Nortel's UNIStim will be addressed. As for Cisco, security pieces in the VoIP CallManager servers, Catalyst switches, IOS-based routers, and ASA firewalls, amounts to several different platforms, each with its own management interface and lockdown procedures. Various open source tools including those in BackTrack are used for VoIP attacks. A task list of actions for securing enterprise VoIP is carried out in hands-on labs, performed on Cisco phones, routers, switches, and ASA firewalls.

Attendees to N-595: VoIP Security Analysis and Design will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

VoIP Architecture
VoIP Signaling and media protocols
Common VoIP authentication mechanisms
Common VoIP encryption techniques
VoIP protocol analysis with Wireshark
Maintaining QoS while mitigating DoS
VoXML, XML, and application integration security
Converged network security design and implementation
Impact of NAT and firewalls
SIP, H.323, and MGCP vulnerabilities
VPN, IPsec and SRTP to secure VoIP services
Penetration testing with open source tools
Attacks for Eavesdropping, call redirection, and DoS
Design of hacked firmware virtualization layer
Concise lockdown steps for network hardware and VoIP

Prerequisites:

This is an advanced Information Security Course which requires basic Windows & UNIX competency
Certification or 2 years of experience in these operating systems is highly recommended
As well as an understanding of TCP/IP

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TN-825: Certified Information Security Manager (CISM) Seminar

Course Overview:

The Certified Information Security Manager (CISM) certification program is developed specifically for experienced information security managers & those who have information security management responsibilities. The CISM certification is for the individual who manages, designs, oversees and/or assesses an enterprise’s information security (IS). The CISM certification promotes international practices & provides executive management with assurance that those earning the designation have the required experience & knowledge to provide effective security management & consulting services. Individuals earning the CISM certification become part of an elite peer network, attaining a one-of-a-kind credential. The CISM job practice also defines a global job description for the information security manager & a method to measure existing staff or compare prospective new hires.

This course is designed to assist in your exam preparation for the CISM exam.

Attendees to TN-825: Certified Information Security Manager (CISM) Seminar will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
01/27/2025 - 01/31/2025 08:00 -16:00	TN-825: Certified Information Security Manager (CISM) Seminar TechNow, Inc, San Antonio TX
04/07/2025 - 04/11/2025 08:00 -16:00	TN-825: Certified Information Security Manager (CISM) Seminar TechNow, Inc, San Antonio TX
11/17/2025 - 11/21/2025 08:00 -16:00	TN-825: Certified Information Security Manager (CISM) Seminar TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

Information Security Governance (24%)
Establish and/or maintain an information security governance framework and supporting processes to ensure that the information security strategy is aligned with organizational goals and objectives
Information Risk Management (30%)
Manage information risk to an acceptable level based on risk appetite to meet organizational goals and objectives
Information Security Program Development and Management (27%)
Develop and maintain an information security program that identifies, manages and protects the organization’s assets while aligning to information security strategy and business goals, thereby supporting an effective security posture
Information Security Incident Management (19%)
Plan, establish and manage the capability to detect, investigate, respond to and recover from information security incidents to minimize business impact

Prerequisites:

A minimum of five years of information security work experience, with a minimum of three years of information security management work experience in three or more of the job practice analysis areas.

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User: tracycampbell

Instructor comments: Dave had great command of the class and the flow of information. The lessons seem relevant to the exam and the course material should assist greatly with passing. As a bonus, his breakdown of PKI helped with my current job requirements.

Facilities comments: The Home2Suites by Hilton was FANTASTIC!

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TN-813: Certified in Governance, Risk and Compliance (CGRC)

Course Overview:

TN-813: Certified in Governance, Risk, and Compliance (CGRC) course is for the (ISC)²® Certified in Governance, Risk, and Compliance (CGRC) credential previously known as Certified Authorization Professional (CAP). This course walks the student through the Risk Management Framework following practices the NIST pubs. CGRC is an objective measure of the knowledge, skills and abilities required for personnel involved in the process of certifying and accrediting security of information systems. Specifically, this credential applies to those responsible for formalizing processes used to assess risk and establish security requirements. Their decisions will ensure that information systems possess security commensurate with the level of exposure to potential risk, as well as damage to assets or individuals.The CGRC credential is appropriate for civilian, state and local governments in the U.S., as well as commercial markets. CGRC certification applies to job functions such as authorization officials, system owners, information owners, information system security officers, and certifiers. CGRC is crucial to the Management staff.

This course is the “why” of the entire security field. It provides a logical way of allocating resources where there is greatest risk and why we make the decisions we make in the field of security. It is TechNow’s view that of all the security courses we have seen, this course genuinely puts the “big picture” of security in front of the students. Students actually come to an understanding of truly what is critical to security of an enterprise versus a bunch of nuts and bolts of security.

TechNow’s CGRC course covers all of the (ISC)²® CGRC 7 Knowledge domains:

Security and Privacy Governance, Risk Management, and Compliance Program
Scope of the System
Selection and Approval of Framework, Security, and Privacy Controls
Implementation of Security and Privacy Controls
Assessment/ Audit of Security and Privacy Controls
System Compliance
Compliance Maintenance

RMF Related Steps

Prepare – Process Initiation
Categorize Information Systems
Establish the Security Control Baseline
Apply Security Controls
Assess Security Controls
Authorize Information System
Monitor Security Controls

TechNow’s CGRC Instructors have extensive knowledge and experience in the field, and have been working with organizations to build assessor teams for over 20 years.

Attendees to TN-813: Certified in Governance, Risk, and Compliance (CGRC) will receive TechNow authorized training materials, including access to the documentation of the CGRC Exam domains, and expert instruction.

Dates/Locations:

Date/Time	Event
01/21/2025 - 01/24/2025 08:00 -16:00	TN-813: Certified in Governance, Risk and Compliance (CGRC) TechNow, Inc, San Antonio TX
03/31/2025 - 04/04/2025 08:00 -16:00	TN-813: Certified in Governance, Risk and Compliance (CGRC) TechNow, Inc, San Antonio TX
05/28/2025 - 05/30/2025 08:00 -16:00	TN-813: Certified in Governance, Risk and Compliance (CGRC) TechNow, Inc, San Antonio TX
09/08/2025 - 09/11/2025 08:00 -16:00	TN-813: Certified in Governance, Risk and Compliance (CGRC) TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Initiate the Preparation Phase
Perform Execution Phase
Perform Maintenance Phase
Understand the Purpose of Security Authorization

Prerequisites:

IT Security
Information Assurance
Information Risk Management certification and systems administration
1-2 years of general experience technical experience
2 years of general systems experience
1-2 years of Database/Systems Development/Network Experience
Information Security Policy Experience

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PA-242: Palo Alto Networks Firewall Manage Cyberthreats (EDU-231)

Course Overview: PA-242: Palo Alto Networks Firewall Manage Cyberthreats (EDU-231) Training Class is a two-day course that teaches students strategies in defense against cyberthreats. Successful completion of this course enables administrators to better understand the threat landscape. This is not a virtualized theoretical course. This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk. Real hardware per student for real experience and real skill development. TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-242: Palo Alto Networks Firewall Manaage Cyberthreats (EDU-231) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations: No Events

Duration: 2 days

Course Objectives: Students attending this training course will gain an understanding of cyberthreats and their characteristics. Students will learn how to manage cyberthreats using security policies, profiles, and signatures to protect their network against emerging threats.

Day 1

Mod 1: Threat Landscape
- Advanced Persistent
- Threats
- Data Breaches and Tactics
- Threat Management
- Strategies
Mod 2: Integrated
- Approach to Threat
- Protection
- Integrated Approach to
- Protection
- Next-Generation Firewall
- Advanced Endpoint
- Protection
Mod 3: Network Visibility
- Zero Trust Model
- SSL Decryption
- Decryption Policy
Mod 4: Reducing the Attack
- Surf
- ection

Day 2

Mod 5: Handling Known
- Threats
- WildFire Analysis
- Security Profiles
Mod 6: Handling Unknown
- Traffic and Zero-Day Exploits
- WildFire
- Researching Threat Events
- Identifying Unknown
- Applications
Mod 7: Investigating
- Breaches
- Identify IOCs Using
- App-Scope
- Log Correlation
- Finding Infected Host
Mod 8: Using Custom
- Signatures
- Creating Custom App-IDs
- Threat Signatures

A

Prerequisites:

Students must complete the PA-213: Install, Configure, and Manage course
Understanding of network concepts, including routing, switching, and IP addressing
In-depth knowledge of port-based security and security technologies such as IPS, proxy, and content filtering

This course is in no way associated with Palo Alto Networks, Inc.

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PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course

Course Overview:

This course is developed for those individuals seeking to pass the Project Management Institute’s PMI-ACP Exam. PMI Agile Certified Practitioner (PMI-ACP)® is one of the newest certifications offered by PMI and is expected to become the industry standard certification for agile over the next few years. The PMI-ACP® certification clearly illustrates to colleagues, organizations or even potential employers that students are ready and able to lead in this new age of product development, management, and delivery.

While preparing you for the exam, you will explore various approaches to agility including Scrum, Kanban, Lean, Extreme Programming (XP), and Test-Driven Development (TDD). By the end of the course, you’ll have mastered the practices and techniques that Agile practitioners use to improve team performance, resolve problems and engage in continuous process improvements and be equipped with job-ready skills.

This course provides students with 21 contact hours in agile practices to help attain the Project Management Institute (PMI)® credential. PMI® and PMI-ACP® are registered marks of the Project Management Institute, Inc.

Attendees to PM-224: PMI Agile Certified Practitioner (PMI-ACP) Prep Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
02/18/2025 - 02/20/2025 08:00 -16:00	PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course TechNow, Inc, San Antonio TX
04/28/2025 - 04/30/2025 08:00 -16:00	PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course TechNow, Inc, San Antonio TX
08/11/2025 - 08/13/2025 08:00 -16:00	PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course TechNow, Inc, San Antonio TX
11/17/2025 - 11/19/2025 08:00 -16:00	PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Agile Principles and Mindset
Value-driven delivery
Stakeholder engagement
Team performance
Adaptive planning
Problem detection and Resolution
Continuous Improvement

Prerequisites:

Secondary degree
21 contact hours of training in agile practices
12 months of general project experience within the last 5 years. A current PMP^® or PgMP^® will satisfy this requirement but is not required to apply for the PMI-ACP
8 months of agile project experience within the last 3 years

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