IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

 

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
01/21/2025 - 01/24/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
04/22/2025 - 04/25/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
08/04/2025 - 08/08/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

Comments

Latest comments from students

 

Liked the class?  Then let everyone know!

C-215: Introduction to C Programming

 

Course Overview:

The C-215: Introduction to C Programming course is a hands-on course providing a complete introduction to the ANSI C programming language, focusing on quickly developing the practical skills needed to create real-world solutions.  Our hands-on labs are designed to promote retention and challenge students to apply their skills to new situations.

Attendees to C-215: Introduction to C Programming will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 days

Course Objectives:

  • What is C?
  • Basics of Program Writing
  • Style
  • Basic Declarations & Expressions
  • Arrays, Qualifiers & Reading Numbers
  • Decision & Control Statements
  • Programming Process
  • More Controls Statements
  • Variable Scope & Functions
  • C Preprocessor
  • Bit Operations
  • Advanced Types
  • Simple Pointers
  • File Input/Output
  • Debugging & Optimization
  • Floating Point

Prerequisites:

Before attending this course, you should be able to use basic UNIX commands and have previous programming experience language, or have taken our Introduction to Computer Progamming class.

 

Comments

Latest comments from students

User: jangles1337

Instructor comments: Pretty knowledgeable on a number of things. Could have had a better in depth understanding of the material.

Facilities comments: Was a hotel so it was pretty noisy some times.

User: ldorsey

Instructor comments: Great guy full of knowledge

 

Liked the class?  Then let everyone know!

CT-205: A+ Certification Course

Course Overview:

CT-205: A+ Certification Course provides students with the skills, knowledge and understanding that will enable them to install, configure, upgrade, troubleshoot and repair personal computer systems.  The A+ curriculum is excellent preparation for almost any computer related career or position.  This course lays the foundation for further study in networking and programming.  Designed for the new computer professional who has support knowledge of PC hardware, but needs to expand upon that knowledge.

Attendees to CT-205: A+ Certification Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Identifying, Adding & Removing System Components
  • Installation, Configuring & System Optimization
  • Diagnosing & Troubleshooting Problems
  • Power Protection & Safety Procedures
  • Motherboards, Processors & Memory
  • Printers
  • Basic Networking
  • Operating System Fundamentals
  • Installation, Configuration & Upgrade
  • Diagnosing & Troubleshooting
  • Networks

Prerequisites:

  • None

Comments

Latest comments from students

User: whiggins29

Instructor comments: Very knowledgeable, very engaging.

User: jstuke12

Instructor comments: Instructor was wonderful, Tim explained all questions fully and was a pleasure to learn from.

Facilities comments: Facilities were outstanding.

Like the class?  Then let everyone know!

MS-5002: Introduction to SQL Databases

 

Course Overview:

The introduction to SQL Databases training course is designed to train the learners on the fundamentals of database concepts. You will not only learn about the different types of databases, the languages and designs as well as describe important database concepts using SQL Server 2016. Anyone who is moving into a database role will benefit from taking this course.

 

Attendees to MS-5002: Introduction to SQL Databases will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 2 days

 

Comments

Latest comments from students

 

Liked the class?  Then let everyone know!

TN-5315: Configuring Windows Devices

 

Course Overview:
This five-day instructor-led course provides IT professionals with the knowledge and skills required to deploy and manage Windows 10 desktops, devices, and applications in an enterprise environment. Students will learn how to plan and implement Windows 10 deployments in large organizations. Students will also learn how to manage the Windows 10 installations after deployment to provide secure identity and data access by using technologies related to User Experience Virtualization (UE-V), Group Policy, Work Folders and Client Hyper-V. To support a variety of device and data management solutions, Microsoft Azure Active Directory (Azure AD), Microsoft Intune, Microsoft Store for Business and Office 365 are used for device management. These services are part of the Enterprise Mobility+ Security, which provides identity and access management, cloud-based device management, application and update management, and more secure data access to information stored both on the cloud and onsite within your corporate network.

Attendees to TN-5315: Configuring Windows Devices will receive TechNow approved course materials and expert instruction.
Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Manage Identity
  • Plan Desktop and Device Deployment
  • Plan and Implement a Microsoft 365 Solution
  • Configure Networking
  • Configure Storage
  • Manage Data Access and Protection
  • Manage Remote Access
  • Manage Apps
  • Manage Updates and Recovery

Comments

Latest comments from students

 

Liked the class?  Then let everyone know!