Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
  • Troubleshoot startup issues and operating system services on a Windows 11 PC
  • Perform system recovery
  • Resolve issues related to hardware devices and device drivers
  • Administer Windows 11 devices
  • Troubleshoot issues related to network connectivity
  • Configure Windows 11 devices by using Group Policy
  • Configure and troubleshoot user settings
  • Configure and troubleshoot resource access
  • Implement remote connectivity
  • Deploy and troubleshoot applications
  • Maintain Windows 11 devices

 

 Prerequisites: 

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server fundamentals.

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TechNow provides an array of courses to meet our customer's requirements.  Courses that do not fit into our major course categories and custom or specialized courses appear here.  

Here are courses about specilaized Software or Hardware:

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Course Overview:

Through hands-on labs, you will learn to automate system administration tasks on managed hosts with Ansible, learn how to write Ansible playbooks to standardize task execution, and manage encryption for Ansible with Ansible Vault. This course will also teach you how to deploy and use Red Hat® Ansible Tower to centrally manage existing Ansible projects, playbooks, and roles; perform basic maintenance and administration of the Ansible Tower installation; and configure users and teams and use them to control access to systems, projects, and other resources through role-based access controls. You will learn to use Ansible Tower’s visual dashboard to launch, control, and monitor Ansible jobs; use the Ansible Tower application programming interface (API) to launch jobs from existing templates; automatically schedule Ansible jobs; and dynamically update host inventories.

Course Objectives:

  • Install and troubleshoot Ansible on central nodes and managed hosts
  • Automate administration tasks with Ansible playbooks and ad hoc commands
  • Write effective Ansible playbooks
  • Protect sensitive data used by tasks with Ansible Vault.
  • Install and configure Ansible Tower for enterprise Ansible management
  • Use Ansible Tower to control access to inventories and machine credentials by users and teams
  • Create job templates in Ansible Tower to standardize playbook execution.
  • Centrally launch playbooks and monitor and review job results with Ansible Tower

 

Course Outline:

  • Introduce Ansible
  • Deploy Ansible
  • Implement playbooks
  • Manage variables and inclusions
  • Implement task control
  • Implement Jinja2 templates
  • Implement roles
  • Configure complex playbooks
  • Implement Ansible Vault
  • Troubleshoot Ansible
  • Install Ansible Tower and describe Ansible Tower’s architecture
  • Create users and teams for role-based access control
  • Create and manage inventories and credentials
  • Manage projects for provisioning with Ansible Tower
  • Construct advanced job workflows
  • Update inventories dynamically and compare inventory members
  • Maintenance and administration of Ansible Tower

 
Dates/Locations:

No Events

Duration: 5 Days

Prerequisites:

  • Become a Red Hat Certified System Administrator, or demonstrate equivalent experience

Target Audience:

This course is designed for Linux system administrators, cloud administrators, and network administrators needing to automate configuration management, application deployment, and intraservice orchestration at an enterprise scale.

Course Overview:

As VoIP (Voice-over IP) is integrated into the operations of many missions, it is imperative to understand its security ramifications.  In the N-595: VoIP Security Analysis and Design class the objectives are designed for those who are chartered with the responsibility of securing networks and application environments that incorporate VoIP.   Topics include how VoIP works, its interactions with the network, its vulnerabilities and mitigations.  Focus is on leading open source and proprietary technologies utilizing Asterisk and Cisco and the protocols SIP, H.323, RTP, MGCP, and Skinny.  Other protocols such as Nortel's UNIStim will be addressed.  As for Cisco, security pieces in the VoIP CallManager servers, Catalyst switches, IOS-based routers, and ASA firewalls, amounts to several different platforms, each with its own management interface and lockdown procedures.   Various open source tools including those in BackTrack are used for VoIP attacks.  A task list of actions for securing enterprise VoIP is carried out in hands-on labs, performed on Cisco phones, routers, switches, and ASA firewalls.

Attendees to N-595: VoIP Security Analysis and Design will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • VoIP Architecture
  • VoIP Signaling and media protocols
  • Common VoIP authentication mechanisms
  • Common VoIP encryption techniques
  • VoIP protocol analysis with Wireshark
  • Maintaining QoS while mitigating DoS
  • VoXML, XML, and application integration security
  • Converged network security design and implementation
  • Impact of NAT and firewalls
  • SIP, H.323, and MGCP vulnerabilities
  • VPN, IPsec and SRTP to secure VoIP services
  • Penetration testing with open source tools
  • Attacks for Eavesdropping, call redirection, and DoS
  • Design of hacked firmware virtualization layer
  • Concise lockdown steps for network hardware and VoIP

Prerequisites:

  • This is an advanced Information Security Course which requires basic Windows & UNIX competency
  • Certification or 2 years of experience in these operating systems is highly recommended
  • As well as an understanding of TCP/IP

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Course Overview:

This hands-on training course builds your skills in the VMware ViewTM suite of products: VMware View Manager, VMware View Composer, and VMware® ThinAppTM.  Based on customer specification, this course can be based on View 4.x or 5.x, and ThinApp 4.x or 5.x releases.

Attendees to VM-325: VMware View: Install, Configure and Manage will receive TechNow approved course materials and expert instruction.

At the end of this course, you should understand the features and operations of View and be able to:

  • Install and configure View components
  • Create and manage dedicated and floating desktop pools
  • Deploy and manage linked-clone virtual desktops
  • Configure and manage desktops that run in local mode
  • Configure secure access to desktops through a public network
  • Use ThinApp to package applications

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Module 1: Course Introduction
  • Module 2: Introduction to VMware View
  • Module 3: View Connection Server
  • Module 4: View Desktops
  • Module 5: View Client Options
  • Module 6: View Administratory
  • Module 7: Configuring and Managing Linked Clones
  • Module 8: Local-Mode Desktops
  • Module 9: Command-Line Tools and Backup Options
  • Module 10: Managing VMware View Security
  • Module 11: View Manager Performance and Scalability
  • Module 12: VMware® ThinAppTM

Prerequisites:

  • VM-315: VMware Infrastructure: Install, Configure and Manage
  • Experience in Microsoft Windows Active Directory Administration
  • Experience with VMware vSphereTM
  • Before attending the course, students must be able to perform the following tasks:
    • Create a template in VMware vCenterTM Server and deploy a virtual machine from it
    • Modify a template customization file
    • Open a virtual machine console in vCenter Server and access the guest operating system
    • Configure Active Directory services

 

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