IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

 

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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P-315: Intermediate PERL Programming

 

Course Overview:

PERL programmers need a clear roadmap for improving their skills. Intermediate PERL teaches a working knowledge of PERL's objects, references, and modules — all of which makes the language so versatile and effective. This class offers a thorough introduction to intermediate programming in PERL. Topics include packages and namespaces, references and scoping, manipulating complex data structures, writing and using modules, package implementation, and using CPAN.

Attendees to P-315: Intermediate PERL Programming will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Packages and namespaces
  • References and scoping
  • Manipulating complex data structures
  • Object-oriented programming
  • Writing and using modules
  • Testing PERL code
  • Contributing to CPAN

Prerequisites:

 

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User: J Masters

Instructor comments: Instructor kept it interesting and brought a wealth of knowledge to the classroom environment. Kept a good pace and provided relevant examples.

 

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TN-5202: Microsoft SharePoint 2010 and 2013: Workflows and Designing InfoPath Forms

Course Overview:

SharePoint is the Premier Office Collaboration Server Suite.  Two of the most requested features to implement in any SharePoint Server environment is building custom workflows and incorporating InfoPath forms into the site.  This course aims to build the average user’s body of knowledge and skill set to allow them to take on some of this responsibility.  Students will learn the SharePoint Designer software, a free product, to do these tasks.

Over the course of the two days the users will work on a live SharePoint Server environments making changes to pages, adding pages and making Workflows.  They will learn how to build InfoPath forms and migrate them to the SharePoint environment.

Attendees to TN-5202: Microsoft SharePoint 2010/2013: Workflows and Designing InfoPath Forms will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 2 days

Course Objectives:

  • Identify the basic features of the SharePoint Designer environment.
  • Create a new subsite.
  • Add content to a web page.
  • Use Cascading Style Sheets to format a SharePoint site.
  • Link web pages.
  • Add SharePoint components to the site.
  • Automate business processes with workflows.
  • Create InfoPath forms.
  • Import and export forms.
  • Customize a form layout.
  • Distribute forms.
  • Work with a database.

Prerequisites:

  • Knowledge of HTML not required, but helpful
  • Basic Computer Skills

Comments

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User: golf123

Instructor comments: Mr. Moore knew and presented the course very well. I would definitely take future courses with TechNow.

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TN-5315: Configuring Windows Devices

 

Course Overview:
This five-day instructor-led course provides IT professionals with the knowledge and skills required to deploy and manage Windows 10 desktops, devices, and applications in an enterprise environment. Students will learn how to plan and implement Windows 10 deployments in large organizations. Students will also learn how to manage the Windows 10 installations after deployment to provide secure identity and data access by using technologies related to User Experience Virtualization (UE-V), Group Policy, Work Folders and Client Hyper-V. To support a variety of device and data management solutions, Microsoft Azure Active Directory (Azure AD), Microsoft Intune, Microsoft Store for Business and Office 365 are used for device management. These services are part of the Enterprise Mobility+ Security, which provides identity and access management, cloud-based device management, application and update management, and more secure data access to information stored both on the cloud and onsite within your corporate network.

Attendees to TN-5315: Configuring Windows Devices will receive TechNow approved course materials and expert instruction.
Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Manage Identity
  • Plan Desktop and Device Deployment
  • Plan and Implement a Microsoft 365 Solution
  • Configure Networking
  • Configure Storage
  • Manage Data Access and Protection
  • Manage Remote Access
  • Manage Apps
  • Manage Updates and Recovery

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TN-801: Windows for Security Professionals

Course Overview:

This course will be fast paced with in-depth and live demonstrations.

Date/Locations:

No Events

Duration: 1 day

Course Objectives:

  • UEFI, SecureBoot, TPM, and Enterprise BitLocker
  • Windows VPN in the Enterprise
  • Windows Advanced Firewall
  • Utilizing Windows WMI
  • Administering Windows with Powershell
  • Using Autopsy for Forensics

Prerequisites:

 

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