TN-385: TCP/IP Analysis & Implementation

Course Overview:

This course, TN-385: TCP/IP Analysis & Implementation, provides students with a comprehensive technical introduction to TCP/IP & the interworkings of TCP/IP application to UNIX, Linux and Windows in a network environment. This course begins by providing a comprehensive protocol stack analysis. It continues with extensive hands-on exercises needed to configure TCP/IP on UNIX and Windows based networks.

Attendees to TN-385: TCP/IP Analysis & Implementation will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

A thorough comprehension of each level of the protocol stack
Configuring UNIX & Windows to access internetworks
Configuring & setting up a Cisco router
Properly implementing subnets to avoid ongoing maintenance headaches
Routing & routing protocols, RIP, OSPF, and IGRP
How to troubleshoot a wide range of routing problems
All major TCP/IP application services including: FTP, TELNET, SNMP, NFS, DNS, DHCP, & WINS
How to avoid common internetworking problems
How to troubleshoot TCP/IP networks using protocol analysis techniques – snoop on Sun Workstation & Network Monitor on Windows.
How to design, build, configure, & manage TCP/IP internetworks
Applying a structured methodology for troubleshooting TCP/IP internetworks
ACL's on Cisco routers

Prerequisites:

Students should have good end-user skills in TCP/IP (FTP, TELNET, RLOGON, & MAIL).

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CT-205: A+ Certification Course

Course Overview:

CT-205: A+ Certification Course provides students with the skills, knowledge and understanding that will enable them to install, configure, upgrade, troubleshoot and repair personal computer systems. The A+ curriculum is excellent preparation for almost any computer related career or position. This course lays the foundation for further study in networking and programming. Designed for the new computer professional who has support knowledge of PC hardware, but needs to expand upon that knowledge.

Attendees to CT-205: A+ Certification Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Identifying, Adding & Removing System Components
Installation, Configuring & System Optimization
Diagnosing & Troubleshooting Problems
Power Protection & Safety Procedures
Motherboards, Processors & Memory
Printers
Basic Networking
Operating System Fundamentals
Installation, Configuration & Upgrade
Diagnosing & Troubleshooting
Networks

Prerequisites:

None

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User: whiggins29

Instructor comments: Very knowledgeable, very engaging.

User: jstuke12

Instructor comments: Instructor was wonderful, Tim explained all questions fully and was a pleasure to learn from.

Facilities comments: Facilities were outstanding.

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Palo Alto Networks

TechNow has been involved in enterprise security architectures and education since 1990. TechNow’s training program has followed the evolution of enterprise computing into security architectures. Palo Alto Networks represents the current state of security product evolution. With next generation firewall technology, the reunification of your security architecture is possible. TechNow can present the ramifications of many centralized strategies. All courses utilize enterprise security professionals with experience as instructors and can discuss the detail of implementation and the integration into an existing infrastructure.

Palo Alto Networks Certifications: Accredited Configuration Engineer (ACE) take EDU-201; Palo Alto Networks Certified Network Security Engineer (PCNSE) take EDU-201 + EDU-205 + EDU-221

TechNow is a mobile Pearson VUE Authorized Testing Center. Palo Alto courses can be delivered on the customer site, with certificadtion testing on the last day of the course. Take the course and get certfied, without logistical effort of getting students to a training facility and the hassle of scheduling testing.

TechNow, Inc. is not associated in any way with Palo Alto Networks, Inc.

TN-5415: Installation, Storage, and Compute with Windows Server 2016

Course Overview:

Course one of a three course series to obtain a Server 2016 MCSA certification. This five-day course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing storage and compute by using Windows Server 2016, and who need to understand the scenarios, requirements, and storage and compute options that are available and applicable to Windows Server 2016.

The course leads directly to preparing for the(MCSA):Windows Server 2016 exam “70-740: Installation, Storage, and Compute with Windows Server 2016”. It also maps to Microsoft’s course 20740A, and is part of the Server 2016 MCSA certification.

Attendees to TN-5415: Installation, Storage, and Compute with Window Server 2016 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Prepare and install Nano Server, a Server Core installation, and plan a server upgrade and migration strategy
Describe the various storage options, including partition table formats, basic and dynamic disks, file systems, virtual hard disks, and drive hardware, and explain how to manage disks and volumes
Describe enterprise storage solutions, and select the appropriate solution for a given situation
Implement and manage Storage Spaces and Data Deduplication
Install and configure, and manage Windows and Hyper-V containers
Describe the high availability and disaster recovery technologies in Windows Server 2016
Plan, create, and manage a failover cluster
Implement failover clustering for Hyper-V virtual machines
Configure a Network Load Balancing (NLB) cluster, and plan for an NLB implementation
Create and manage deployment images
Manage, monitor, and maintain virtual machine installations

Prerequisites:

A basic understanding of networking fundamentals
An awareness and understanding of security best practices
An understanding of basic AD DS concepts
Basic knowledge of server hardware
Experience supporting and configuring Windows client operating systems such as Windows 10

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IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
01/21/2025 - 01/24/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
04/22/2025 - 04/25/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
08/04/2025 - 08/08/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Service Desk
Incident Management
Problem Management
Configuration Management
Financial Management for IT
IT Service Continuity Management
Service Level Management
Change Management
Release Management
Capacity Management
Availability Management

Prerequisites:

Students should have some experience with the specification, development, installation and/or management of information technology.

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