Course Overview: PA-243: Palo Alto Networks Firewall Debug and Troubleshoot is a three-day course on how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Students will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS® operating system. Upon completion of this class, students will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. This is not a virtualized theoretical course.  This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk.  Real hardware per student for real experience and real skill development.  TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations: No Events

Duration: 3 days

Course Objectives:   Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

  • Module 0 – Introduction & Overview
  • Module 1: Troubleshooting
    • Methodology
  • Module 2: Platform
    • Comparisons When
    • Troubleshooting
  • Module 3: Flow Logic
  • Module 4: Administration
    • Troubleshooting

 

 

Day 2

  • Mod 5: Layer 3
    • Troubleshooting
  • Mod 6: Policy
    • Troubleshooting
  • Mod 7: User-ID™
    • Troubleshooting

Day 3

  • Mod 8: VPN
    • Troubleshooting
  • Mod 9: GlobalProtect™
    • Troubleshooting
  • Mod 10: Performance
    • Troubleshooting

 

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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Course Overview:

This course is developed for those individuals seeking to pass the Project Management Institute’s PMI-ACP Exam. PMI Agile Certified Practitioner (PMI-ACP)® is one of the newest certifications offered by PMI and is expected to become the industry standard certification for agile over the next few years. The PMI-ACP® certification clearly illustrates to colleagues, organizations or even potential employers that students are ready and able to lead in this new age of product development, management, and delivery.

While preparing you for the exam, you will explore various approaches to agility including Scrum, Kanban, Lean, Extreme Programming (XP), and Test-Driven Development (TDD). By the end of the course, you’ll have mastered the practices and techniques that Agile practitioners use to improve team performance, resolve problems and engage in continuous process improvements and be equipped with job-ready skills.

This course provides students with 21 contact hours in agile practices to help attain the Project Management Institute (PMI)® credential.  PMI® and PMI-ACP® are registered marks of the Project Management Institute, Inc.

Attendees to PM-224: PMI Agile Certified Practitioner (PMI-ACP) Prep Course will receive TechNow approved course materials and expert instruction.

 

Dates/Locations:

Date/Time Event
02/18/2025 - 02/20/2025
08:00 -16:00
PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course
TechNow, Inc, San Antonio TX
04/28/2025 - 04/30/2025
08:00 -16:00
PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course
TechNow, Inc, San Antonio TX
08/11/2025 - 08/13/2025
08:00 -16:00
PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course
TechNow, Inc, San Antonio TX
11/17/2025 - 11/19/2025
08:00 -16:00
PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Agile Principles and Mindset
  • Value-driven delivery
  • Stakeholder engagement
  • Team performance
  • Adaptive planning
  • Problem detection and Resolution
  • Continuous Improvement

Prerequisites:

  • Secondary degree
  • 21 contact hours of training in agile practices
  • 12 months of general project experience within the last 5 years. A current PMP® or PgMP® will satisfy this requirement but is not required to apply for the PMI-ACP
  • 8 months of agile project experience within the last 3 years

 

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Course Overview:

The RHCSA Rapid Track Course  is designed for experienced Linux® system administrators who want to expand their technical skill sets and become accredited with the Red Hat® Certified System Administration (RHCSA) certification. To successfully navigate this course, students should have experience with the Linux command line—including the necessary skills to execute common commands, such as cp, grep, sort, mkdir, tar, mkfs, ssh, and dnf—and be familiar with accessing man pages for help. At the completion of the course, students will be adequately prepared to take the RHCSA exam (EX200) .

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Introduce Linux and the Red Hat Enterprise Linux ecosystem.
  • Run commands and view shell environments.
  • Manage, organize, and secure files.
  • Manage users, groups and user security policies.
  • Control and monitor systemd services.
  • Configure remote access using the web console and SSH.
  • Configure network interfaces and settings.
  • Manage software using DNF
  • Access security files, file systems, and networks
  • Execute shell scripting and automation techniques
  • Manage storage devices, logical volumes, and file systems
  • Manage security and system access
  • Control the boot process and system services
  • Running containers

Prerequisites:

Experience in the field system administration.

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Course Overview:

This three-day course will provide foundational level knowledge on cloud concepts; core Azure services; security, privacy, compliance, and trust; and Azure pricing and support.

NOTE: This course provides an Azure pass and time for you to participate in hands-on labs. The content for this course aligns to AZ-900 exam objective domain

TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to demonstrate cloud technologies and to effectively manage security in the cloud environment

Attendees to AZ-900: Microsoft Azure Fundamentals will receive TechNow approved course materials and expert instruction.

Date/Locations:

Date/Time Event
02/18/2025 - 02/19/2025
08:00 -16:00
AZ-900: Microsoft Azure Fundamentals
TechNow, Inc, San Antonio TX
05/28/2025 - 05/29/2025
08:00 -16:00
AZ-900: Microsoft Azure Fundamentals
TechNow, Inc, San Antonio TX
09/03/2025 - 09/05/2025
08:00 -16:00
AZ-900: Microsoft Azure Fundamentals
TechNow, Inc, San Antonio TX

Course Duration: 3 days

Course Outline:

  • Cloud Concepts
  • Core Azure Services
  • Security, Privacy, Compliance, And Trust
  • Azure Pricing and Support

Lab Objectives:

    • Create a virtual machine
    • Deploy Azure container instances
    • Create a virtual network
    • Create blob storage
    • Create a SQL database
    • Implement an Azure IoT Hub
    • Implement Azure Functions
    • Create a web app
    • Create a VM with a Template
    • Create a VM with PowerShell
    • Create a VM with CLI
    • Secure network traffic
    • Implement Azure key vault
    • Create an Azure Policy
    • Manage access with RBAC
    • Manage resource locks
    • Implement resource tagging
    • Exploring the Trust Center
    • Use the Azure Pricing Calculator
    • Use the Azure TCO Calculator
    • Open a Support request
    • Calculate composite SLAs
    • Access Azure Preview features

Prerequisites :

      • There are no prerequisites for taking this course. Technical IT experience is not required however some general IT knowledge or experience would be beneficial.
      • This course is suitable for IT personnel who are just beginning to work with Azure.
      • This course primarily uses the Azure portal to create services and does not require scripting skills.
      • Students in this course will gain confidence to take other role-based courses and certifications, such as Azure Administrator.
      • This course provides an Azure pass and optional lab environment.

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