IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

 

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
01/21/2025 - 01/24/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
04/22/2025 - 04/25/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
08/04/2025 - 08/08/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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P-315: Intermediate PERL Programming

 

Course Overview:

PERL programmers need a clear roadmap for improving their skills. Intermediate PERL teaches a working knowledge of PERL's objects, references, and modules — all of which makes the language so versatile and effective. This class offers a thorough introduction to intermediate programming in PERL. Topics include packages and namespaces, references and scoping, manipulating complex data structures, writing and using modules, package implementation, and using CPAN.

Attendees to P-315: Intermediate PERL Programming will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Packages and namespaces
  • References and scoping
  • Manipulating complex data structures
  • Object-oriented programming
  • Writing and using modules
  • Testing PERL code
  • Contributing to CPAN

Prerequisites:

 

Comments

Latest comments from students

User: J Masters

Instructor comments: Instructor kept it interesting and brought a wealth of knowledge to the classroom environment. Kept a good pace and provided relevant examples.

 

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P-415: Advanced PERL Programming

 

Course Overview:

Every programmer must keep up with the latest tools and techniques. This course will help you push your skills to the next level and become a more accomplished programmer.  Advanced PERL Programming teaches you all the complex techniques for production-ready PERL programs and explains concepts such as introspection, overriding built-ins, extending PERL's OO model, and testing your code for greater stability.

Attendees to P-415: Advanced PERL Programming will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Advanced Techniques
  • Parsing Techniques
  • Templating Tools
  • Objects, Databases, and Applications
  • Natural Language Tools
  • PERL and Natural Languages
  • Handling English Text
  • Modules for Parsing English
  • Categorization and Extraction
  • PERL and Unicode
  • POE
  • Programming in an Event-Driven Environment
  • Testing
  • Keeping Tests and Code Together
  • Inline Extensions
  • Just Another PERL Hacker

Prerequisites:

 

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TN-999: Reverse Engineering Malware Course

Course Overview:

This course is designed for professionals that are expected to do malware analysis. A skills focus enables the student to better absorb the subject matter and perform successfully on the job.   This is not death by power point. The course is aligned with information assurance operators and executing hands-on labs. Lecture and labs walk the student through the knowledge required to truly understand the mechanics Reverse Engineering Malware.

Attendees to TN-999: Reverse Engineering Malware will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Toolkit and Lab Assembly
  • Malware Code and Behavioral Analysis Fundamentals
  • Malicious Static and Dynamic Code Analysis
  • Collecting/Probing System and Network Activities
  • Analysis of Malicious Document Files
  • Analyzing Protected Executables
  • Analyzing Web-Based Malware
  • DLL Construction and API Hooking
  • Common Windows Malware Characteristics in x86 Assembly
  • Unpacking Protected Malware
  • In-Depth Analysis of Malicious Browser Scripts, Flash Programs and Office
  • In-Depth Analysis of Malicious Executables
  • Windows x86 Assembly Code Concepts for Revers-Engineering Memory Forensics for Rootkit Analysis

Prerequisites:

  • Strong understanding of core systems and network concepts
  • Exposure to programming and assembly concepts
  • Comfortable with command line access

Comments

Latest comments from students

User: marcus.osullivan

Instructor comments: Good stuff. I like the beginning half where there was help from an additional instructor to facilitate fixing computer errors that inevitably popped up.

Facilities comments: The baby deer were neat! I like the resort.

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TN-395: Internet Protocol Version 6 (IPv6)

Course Overview:

In this course, students learn the IPv6 protocols & processes & describe how IPv6 is supported in the latest versions of Microsoft Windows operating system.  Students will also learn how to describe transition technologies that allow you to deploy IPv6 in IPv4 intranets & across the IPv4 Internet.

Attendees to TN-395: Internet Protocol Version 6 (IPv6) will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Learn how to create IPv6 networks with Cisco Systems products
  • Supplement your IPv6 course with a self-study guide based on the course materials
  • Understand practical applications of IPv6 through a solutions-oriented writing approach
  • Increase comprehension & retention through chapter tools like objectives, summaries, scenarios & review questions
  • Features & benefits of IPv6
  • IPv6 in the Windows Server2003 Family
  • IPv6 addressing & the IPv6 header
  • Internet Control Message Protocol for IPv6 (ICMPv6)
  • Neighbor & multicast listener discovery
  • Address auto configuration
  • IPv6 name resolution & routing
  • Coexistence & migration
  • IPv6 mobility

Prerequisites:

  • Students should have a working knowledge of a Windows OR Unix Operating system. 
  • In addition, the student should also have basic end-user skills in TCP/IP.

 

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