PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311)

Course Overview: PA-243: Palo Alto Networks Firewall Debug and Troubleshoot is a three-day course on how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Students will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS® operating system. Upon completion of this class, students will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. This is not a virtualized theoretical course. This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk. Real hardware per student for real experience and real skill development. TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations: No Events

Duration: 3 days

Course Objectives: Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

Module 0 – Introduction & Overview
Module 1: Troubleshooting
- Methodology
Module 2: Platform
- Comparisons When
- Troubleshooting
Module 3: Flow Logic
Module 4: Administration
- Troubleshooting

Day 2

Mod 5: Layer 3
- Troubleshooting
Mod 6: Policy
- Troubleshooting
Mod 7: User-ID™
- Troubleshooting

Day 3

Mod 8: VPN
- Troubleshooting
Mod 9: GlobalProtect™
- Troubleshooting
Mod 10: Performance
- Troubleshooting

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course

Course Overview:

This course is developed for those individuals seeking to pass the Project Management Institute’s PMI-ACP Exam. PMI Agile Certified Practitioner (PMI-ACP)® is one of the newest certifications offered by PMI and is expected to become the industry standard certification for agile over the next few years. The PMI-ACP® certification clearly illustrates to colleagues, organizations or even potential employers that students are ready and able to lead in this new age of product development, management, and delivery.

While preparing you for the exam, you will explore various approaches to agility including Scrum, Kanban, Lean, Extreme Programming (XP), and Test-Driven Development (TDD). By the end of the course, you’ll have mastered the practices and techniques that Agile practitioners use to improve team performance, resolve problems and engage in continuous process improvements and be equipped with job-ready skills.

This course provides students with 21 contact hours in agile practices to help attain the Project Management Institute (PMI)® credential. PMI® and PMI-ACP® are registered marks of the Project Management Institute, Inc.

Attendees to PM-224: PMI Agile Certified Practitioner (PMI-ACP) Prep Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
02/18/2025 - 02/20/2025 08:00 -16:00	PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course TechNow, Inc, San Antonio TX
04/28/2025 - 04/30/2025 08:00 -16:00	PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course TechNow, Inc, San Antonio TX
08/11/2025 - 08/13/2025 08:00 -16:00	PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course TechNow, Inc, San Antonio TX
11/17/2025 - 11/19/2025 08:00 -16:00	PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Agile Principles and Mindset
Value-driven delivery
Stakeholder engagement
Team performance
Adaptive planning
Problem detection and Resolution
Continuous Improvement

Prerequisites:

Secondary degree
21 contact hours of training in agile practices
12 months of general project experience within the last 5 years. A current PMP^® or PgMP^® will satisfy this requirement but is not required to apply for the PMI-ACP
8 months of agile project experience within the last 3 years

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N-595: VoIP Security Analysis and Design

Course Overview:

As VoIP (Voice-over IP) is integrated into the operations of many missions, it is imperative to understand its security ramifications. In the N-595: VoIP Security Analysis and Design class the objectives are designed for those who are chartered with the responsibility of securing networks and application environments that incorporate VoIP. Topics include how VoIP works, its interactions with the network, its vulnerabilities and mitigations. Focus is on leading open source and proprietary technologies utilizing Asterisk and Cisco and the protocols SIP, H.323, RTP, MGCP, and Skinny. Other protocols such as Nortel's UNIStim will be addressed. As for Cisco, security pieces in the VoIP CallManager servers, Catalyst switches, IOS-based routers, and ASA firewalls, amounts to several different platforms, each with its own management interface and lockdown procedures. Various open source tools including those in BackTrack are used for VoIP attacks. A task list of actions for securing enterprise VoIP is carried out in hands-on labs, performed on Cisco phones, routers, switches, and ASA firewalls.

Attendees to N-595: VoIP Security Analysis and Design will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

VoIP Architecture
VoIP Signaling and media protocols
Common VoIP authentication mechanisms
Common VoIP encryption techniques
VoIP protocol analysis with Wireshark
Maintaining QoS while mitigating DoS
VoXML, XML, and application integration security
Converged network security design and implementation
Impact of NAT and firewalls
SIP, H.323, and MGCP vulnerabilities
VPN, IPsec and SRTP to secure VoIP services
Penetration testing with open source tools
Attacks for Eavesdropping, call redirection, and DoS
Design of hacked firmware virtualization layer
Concise lockdown steps for network hardware and VoIP

Prerequisites:

This is an advanced Information Security Course which requires basic Windows & UNIX competency
Certification or 2 years of experience in these operating systems is highly recommended
As well as an understanding of TCP/IP

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TN-979: Intrusion Analyst Course

Course Overview:

Intrusion Analyst is a hands-on course that covers intrusion detection in-depth. This includes concepts such as the use of Snort, network traffic analysis, and IDS signatures.

A skills focus enables the student to better absorb the subject matter and perform successfully on the job. This is not death by power point. The course is aligned with information assurance operators and executing hands-on labs. Lecture and labs walk the student through the knowledge required to truly understand the mechanics of packet and intrusion analysis.

Attendees to TN-979: Intrusion Analyst will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

Advanced Snort Concepts
Analyst Toolkit
Domain Name System (DNS)
Examining Packet Crafting
Examining Packet Header Fields
Fragmentation
ICMP Theory
IDS Interoperability
IDS Patterns
IDS/IPS Management & Architecture Issues
Indications, Warnings & Traffic Correlation
IPv6
Microsoft Protocols
Network Traffic Analysis
NIDS Evasion, Instertion & Checksums
Snort Fundamentals & Configuration
Snort GUIs & Sensor Management
Snort Performance, Active Response & Tagging
Snort Rules
Stimulus Response
TCPdump Fundamentals
TCP/IP Fundamentals
Wireshark Fundamentals
Writing TCPdump Filters

Course Prerequisites:

GSEC or equivalent experience
UNIX, Windows, Networking, and Security Experience
This is a hands-on skill course requiring comfort with command line interaction and network communications

Comments

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User: Tosha

Instructor comments: Dave was an excellent instructor. He is very informative and knowledgeable in the course and the material. I have enjoyed the class and I would take another course with him as the instructor.

Facilities comments: Very nice and clean hotel.

User: buckey26

Instructor comments: Dave was one of the best instructors I have ever had for a tech course. He broke down everything to the point where you can understand it internally.

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TN-335: Advanced Penetration Testing Using Open Source Tools

Course Overview:

This is an advanced course that assumes the attendee is a qualified security professional with experience using security tools and understands the concepts behind penetration testing. Courses that build up the expertise that enables a student to succeed in this course is Security+, CEH, CISSP, and any of the GIAC certifications. This course is completely hands-on and utilizes the BackTrack tool suite from backtrack-linux.org. The course covers, in detail, various attacks and tools that are contained in the BackTrack tool suite.

Attendees to TN-335: Advanced Penetration Testing Using Open Source Tools will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 days

Course Objectives:

Information Security and Open Source Software
Operating System Tools
Firewalls
Scanners
Vulnerability Scanners
Network Sniffers
Intrusion Detection Systems
Analysis and Management Tools
Encryption Tools
Wireless Tools
Forensic Tools
More on Open Source Software