IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
01/21/2025 - 01/24/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
04/22/2025 - 04/25/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
08/04/2025 - 08/08/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Service Desk
Incident Management
Problem Management
Configuration Management
Financial Management for IT
IT Service Continuity Management
Service Level Management
Change Management
Release Management
Capacity Management
Availability Management

Prerequisites:

Students should have some experience with the specification, development, installation and/or management of information technology.

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PP-212: CIPP/E Certified Information Privacy Professional Europe and GDPR Compliance

Course Overview:

Everyday, we access, share, manage and transfer data across companies, continents and the globe. Knowing the ins and outs of data protection requirements gives you the information you need to stay ahead of breaches-and help advance your career. CIPP/E training gives you comprehensive GDPR knowledge, perspective and understanding to ensure compliance and data protection success in Europe. With a CIPP/E and CIPM certification combined you’ll be uniquely equipped to fulfill the DPO requirements of the GDPR. Here is our CIPM + CIPP/E 4 Day GDPR Ready

What’s Included:

Authorized courseware
Exam voucher
IAPP membership

**GDPR Regulation Mandated May 25, 2018**

Course Objectives:

Principles of Data Protection in Europe covers the essential pan-European and national data protection laws, as well as industry-standard best practices for corporate compliance with these laws. Those taking this course will gain an understanding of the European model for privacy enforcement, key privacy terminology and practical concepts concerning the protection of personal data and trans-border data flows.
The training is based on the body of knowledge for the IAPP’s ANSI accredited Certified Information Privacy Professional/Europe (CIPP/E) certification program.

Attendees to PP-212: CIPP/E Certified Information Privacy Professional Europe and GDPR Compliance will receive TechNow approved course materials and expert instruction, and certification test voucher and certificate of course completion.

TechNow is a International Association of Privacy Professionals (IAPP) Partner, and utilizes official curriculum from International Association of Privacy Professionals (IAPP).

TechNow has taught security courses for over 20 years, before most certifications existed and has successfully moved students through certification programs associated with IAPP, SANS, EC-Council and ISC2. Our instructor maintains over a dozen security certifications and has been the director of a company with internationals sales and compliance.

Dates/Locations:

No Events

Duration: 2 Days

Course Content:

Module 1: Data Protection Laws
Module 2: Personal Data
Module 3: Controllers and Processors
Module 4: Processing Personal Data
Module 5: Information Provision
Module 6: Data Subjects’ Rights
Module 7: Security of Processing
Module 8: Accountability
Module 9: International Data Transfers
Module 10: Supervisions and Enforcement
Module 11: Compliance.

Prerequisites: None

Target Audience:

Data Protection Officers, Data Protection Lawyers, Records Managers, Information Officers, Compliance Officers, Human Resource Officers, Anyone who uses processes and maintains personal data

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Virtualization/Cloud

TechNow has been involved in enterprise client server architectures since 1990. TechNow has delivered national and international implementations for Valero, Wholefoods, Quest, USAA, Golfsmith, AMD, Motorola, and many other fortune 1000 corporations,

TechNow's training program has followed the evolution of enterprise computing into virtualization and cloud computing. With a focus on security, TechNow can present the ramifications of many centralized strategies. All courses utilize enterprise instructors with experience and can discuss the detail of implementation and the integration into an existing infrastructure.

CT-225: Network+

Course Overview:

CT-225: Network+ is a five-day course that teaches students the fundamentals of networking. Through hands-on training, students learn the vendor-independent networking skills & concepts that affect all aspects of networking, such as installing & configuring the TCP/IP client. The course also helps to prepare students for three popular certification examinations: CompTIA Network+, Microsoft Networking Essentials, and Novell Networking Technologies.

Attendees to CT-225: Network+ will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
01/13/2025 - 01/17/2025 08:00 -16:00	CT-225: Network+ TechNow – San Antonio, TX, San Antonio TX
04/28/2025 - 05/02/2025 08:00 -16:00	CT-225: Network+ TechNow, Inc, San Antonio TX
08/25/2025 - 08/29/2025 08:00 -16:00	CT-225: Network+ TechNow, Inc, San Antonio TX
12/15/2025 - 12/19/2025 08:00 -16:00	CT-225: Network+ TechNow, Inc, San Antonio TX

Duration 5 days

Course Objectives:

Identify basic network theory concepts and major network communications methods
Describe bounded network media
Describe unbounded network media
Identify the major types of network implementations
Identify TCP/IP addressing and data delivery methods
Analyze routing and switching technologies
Identify the components of a TCP/IP implementation
Analyze network security
Implement network security
Identify the components of a WAN implementation
Identify the components used in cloud computing and virtualization
Identify the components of a remote network implementation
Manage networks
Troubleshoot network issues

Prerequisites:

A+ Certification Course is recommended

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User: hanbri9

Instructor comments: Great instructor.

Facilities comments: BEST HOTEL!!!!!!! AMAZING LOCATION, GOOD FOOD, NICE SPACE. The location of the hotel is what is almost the best about it. Driving up hwy 10 in the morning is absolutely awful.

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PP-222: CIPM Certified Information Privacy Manager and GDPR Compliance

Course Overview:

Every organization has data protection needs. Every day, we access, share and manage data across companies, continents and the globe. Knowing how to implement a privacy program is an invaluable sill that will help you protect your organization’s data- and take your career to the next level. Our Principles of Privacy Program Management training is the premier course on implementing a privacy program framework, managing the privacy program operational lifecycle and structuring a privacy team. With a CIPM and CIPP/E combined you’ll be uniquely equipped to fulfill the DPO requirements of the GDPR. Here is our CIPM + CIPP/E 4 Day GDPR Ready

What’s Included:

Authorized courseware
Exam voucher
IAPP membership

**GDPR Regulation Mandated May 25, 2018**

Course Objectives:

Principles of Privacy Program Management is the how-to training on implementing a privacy program framework, managing the privacy program operational lifecycle and structuring a knowledgeable, high-performing privacy team. Those taking this course will learn the skills to manage privacy in an organization through process and technology-regardless of jurisdiction or industry. The Principles of Privacy Program Management training is based on the body of knowledge for the IAPP’s ANSI accredited Certified Information Privacy Manager (CIPM) certification program.

Attendees to PP-222: CIPM Certified Information Privacy Manager and GDPR Compliance will receive TechNow approved course materials and expert instruction, and certification test voucher and certificate of course completion.

TechNow is a International Association of Privacy Professionals (IAPP) Partner, and utilizes official curriculum from International Association of Privacy Professionals (IAPP).

TechNow has taught security courses for over 20 years, before most certifications existed and has successfully moved students through certification programs associated with IAPP, SANS, EC-Council and ISC2. Our instructor maintains over a dozen security certifications and has been the director of a company with internationals sales and compliance.

Dates/Locations:

No Events

Duration: 2 Days

Course Content:

Module 1: Introduction to Privacy Program Management
Module 2: Privacy Governance
Module 3: Applicable Laws and Regulations
Module 4: Data Assessments
Module 5: Policies
Module 6: Data Subjects’ Rights
Module 7: Training and Awareness
Module 8: Protecting Personal Information
Module 9: Data Breach Incident Plans
Module 10: Measuring, Monitoring and Auditing Program Performance

Prerequisites: None

Target Audience:

Data Protection Officers, Data Protection Managers, Auditors, Legal Compliance Officers, Security Manager, Information Managers, Anyone who uses processes and maintains personal data

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