IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
01/21/2025 - 01/24/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
04/22/2025 - 04/25/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
08/04/2025 - 08/08/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Service Desk
Incident Management
Problem Management
Configuration Management
Financial Management for IT
IT Service Continuity Management
Service Level Management
Change Management
Release Management
Capacity Management
Availability Management

Prerequisites:

Students should have some experience with the specification, development, installation and/or management of information technology.

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PP-212: CIPP/E Certified Information Privacy Professional Europe and GDPR Compliance

Course Overview:

Everyday, we access, share, manage and transfer data across companies, continents and the globe. Knowing the ins and outs of data protection requirements gives you the information you need to stay ahead of breaches-and help advance your career. CIPP/E training gives you comprehensive GDPR knowledge, perspective and understanding to ensure compliance and data protection success in Europe. With a CIPP/E and CIPM certification combined you’ll be uniquely equipped to fulfill the DPO requirements of the GDPR. Here is our CIPM + CIPP/E 4 Day GDPR Ready

What’s Included:

Authorized courseware
Exam voucher
IAPP membership

**GDPR Regulation Mandated May 25, 2018**

Course Objectives:

Principles of Data Protection in Europe covers the essential pan-European and national data protection laws, as well as industry-standard best practices for corporate compliance with these laws. Those taking this course will gain an understanding of the European model for privacy enforcement, key privacy terminology and practical concepts concerning the protection of personal data and trans-border data flows.
The training is based on the body of knowledge for the IAPP’s ANSI accredited Certified Information Privacy Professional/Europe (CIPP/E) certification program.

Attendees to PP-212: CIPP/E Certified Information Privacy Professional Europe and GDPR Compliance will receive TechNow approved course materials and expert instruction, and certification test voucher and certificate of course completion.

TechNow is a International Association of Privacy Professionals (IAPP) Partner, and utilizes official curriculum from International Association of Privacy Professionals (IAPP).

TechNow has taught security courses for over 20 years, before most certifications existed and has successfully moved students through certification programs associated with IAPP, SANS, EC-Council and ISC2. Our instructor maintains over a dozen security certifications and has been the director of a company with internationals sales and compliance.

Dates/Locations:

No Events

Duration: 2 Days

Course Content:

Module 1: Data Protection Laws
Module 2: Personal Data
Module 3: Controllers and Processors
Module 4: Processing Personal Data
Module 5: Information Provision
Module 6: Data Subjects’ Rights
Module 7: Security of Processing
Module 8: Accountability
Module 9: International Data Transfers
Module 10: Supervisions and Enforcement
Module 11: Compliance.

Prerequisites: None

Target Audience:

Data Protection Officers, Data Protection Lawyers, Records Managers, Information Officers, Compliance Officers, Human Resource Officers, Anyone who uses processes and maintains personal data

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P-315: Intermediate PERL Programming

Course Overview:

PERL programmers need a clear roadmap for improving their skills. Intermediate PERL teaches a working knowledge of PERL's objects, references, and modules — all of which makes the language so versatile and effective. This class offers a thorough introduction to intermediate programming in PERL. Topics include packages and namespaces, references and scoping, manipulating complex data structures, writing and using modules, package implementation, and using CPAN.

Attendees to P-315: Intermediate PERL Programming will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Packages and namespaces
References and scoping
Manipulating complex data structures
Object-oriented programming
Writing and using modules
Testing PERL code
Contributing to CPAN

Prerequisites:

P-245: Programming with PERL or equivalent knowledge and skills

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User: J Masters

Instructor comments: Instructor kept it interesting and brought a wealth of knowledge to the classroom environment. Kept a good pace and provided relevant examples.

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TN-999: Reverse Engineering Malware Course

Course Overview:

This course is designed for professionals that are expected to do malware analysis. A skills focus enables the student to better absorb the subject matter and perform successfully on the job. This is not death by power point. The course is aligned with information assurance operators and executing hands-on labs. Lecture and labs walk the student through the knowledge required to truly understand the mechanics Reverse Engineering Malware.

Attendees to TN-999: Reverse Engineering Malware will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

Toolkit and Lab Assembly
Malware Code and Behavioral Analysis Fundamentals
Malicious Static and Dynamic Code Analysis
Collecting/Probing System and Network Activities
Analysis of Malicious Document Files
Analyzing Protected Executables
Analyzing Web-Based Malware
DLL Construction and API Hooking
Common Windows Malware Characteristics in x86 Assembly
Unpacking Protected Malware
In-Depth Analysis of Malicious Browser Scripts, Flash Programs and Office
In-Depth Analysis of Malicious Executables
Windows x86 Assembly Code Concepts for Revers-Engineering Memory Forensics for Rootkit Analysis

Prerequisites:

Strong understanding of core systems and network concepts
Exposure to programming and assembly concepts
Comfortable with command line access

Comments

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User: marcus.osullivan

Instructor comments: Good stuff. I like the beginning half where there was help from an additional instructor to facilitate fixing computer errors that inevitably popped up.

Facilities comments: The baby deer were neat! I like the resort.

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PP-222: CIPM Certified Information Privacy Manager and GDPR Compliance

Course Overview:

Every organization has data protection needs. Every day, we access, share and manage data across companies, continents and the globe. Knowing how to implement a privacy program is an invaluable sill that will help you protect your organization’s data- and take your career to the next level. Our Principles of Privacy Program Management training is the premier course on implementing a privacy program framework, managing the privacy program operational lifecycle and structuring a privacy team. With a CIPM and CIPP/E combined you’ll be uniquely equipped to fulfill the DPO requirements of the GDPR. Here is our CIPM + CIPP/E 4 Day GDPR Ready

What’s Included:

Authorized courseware
Exam voucher
IAPP membership

**GDPR Regulation Mandated May 25, 2018**

Course Objectives:

Principles of Privacy Program Management is the how-to training on implementing a privacy program framework, managing the privacy program operational lifecycle and structuring a knowledgeable, high-performing privacy team. Those taking this course will learn the skills to manage privacy in an organization through process and technology-regardless of jurisdiction or industry. The Principles of Privacy Program Management training is based on the body of knowledge for the IAPP’s ANSI accredited Certified Information Privacy Manager (CIPM) certification program.

Attendees to PP-222: CIPM Certified Information Privacy Manager and GDPR Compliance will receive TechNow approved course materials and expert instruction, and certification test voucher and certificate of course completion.

TechNow is a International Association of Privacy Professionals (IAPP) Partner, and utilizes official curriculum from International Association of Privacy Professionals (IAPP).

TechNow has taught security courses for over 20 years, before most certifications existed and has successfully moved students through certification programs associated with IAPP, SANS, EC-Council and ISC2. Our instructor maintains over a dozen security certifications and has been the director of a company with internationals sales and compliance.

Dates/Locations:

No Events

Duration: 2 Days

Course Content:

Module 1: Introduction to Privacy Program Management
Module 2: Privacy Governance
Module 3: Applicable Laws and Regulations
Module 4: Data Assessments
Module 5: Policies
Module 6: Data Subjects’ Rights
Module 7: Training and Awareness
Module 8: Protecting Personal Information
Module 9: Data Breach Incident Plans
Module 10: Measuring, Monitoring and Auditing Program Performance

Prerequisites: None

Target Audience:

Data Protection Officers, Data Protection Managers, Auditors, Legal Compliance Officers, Security Manager, Information Managers, Anyone who uses processes and maintains personal data

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