Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
  • Troubleshoot startup issues and operating system services on a Windows 11 PC
  • Perform system recovery
  • Resolve issues related to hardware devices and device drivers
  • Administer Windows 11 devices
  • Troubleshoot issues related to network connectivity
  • Configure Windows 11 devices by using Group Policy
  • Configure and troubleshoot user settings
  • Configure and troubleshoot resource access
  • Implement remote connectivity
  • Deploy and troubleshoot applications
  • Maintain Windows 11 devices

 

 Prerequisites: 

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server fundamentals.

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Course Overview:

Through hands-on labs, you will learn to automate system administration tasks on managed hosts with Ansible, learn how to write Ansible playbooks to standardize task execution, and manage encryption for Ansible with Ansible Vault. This course will also teach you how to deploy and use Red Hat® Ansible Tower to centrally manage existing Ansible projects, playbooks, and roles; perform basic maintenance and administration of the Ansible Tower installation; and configure users and teams and use them to control access to systems, projects, and other resources through role-based access controls. You will learn to use Ansible Tower’s visual dashboard to launch, control, and monitor Ansible jobs; use the Ansible Tower application programming interface (API) to launch jobs from existing templates; automatically schedule Ansible jobs; and dynamically update host inventories.

Course Objectives:

  • Install and troubleshoot Ansible on central nodes and managed hosts
  • Automate administration tasks with Ansible playbooks and ad hoc commands
  • Write effective Ansible playbooks
  • Protect sensitive data used by tasks with Ansible Vault.
  • Install and configure Ansible Tower for enterprise Ansible management
  • Use Ansible Tower to control access to inventories and machine credentials by users and teams
  • Create job templates in Ansible Tower to standardize playbook execution.
  • Centrally launch playbooks and monitor and review job results with Ansible Tower

 

Course Outline:

  • Introduce Ansible
  • Deploy Ansible
  • Implement playbooks
  • Manage variables and inclusions
  • Implement task control
  • Implement Jinja2 templates
  • Implement roles
  • Configure complex playbooks
  • Implement Ansible Vault
  • Troubleshoot Ansible
  • Install Ansible Tower and describe Ansible Tower’s architecture
  • Create users and teams for role-based access control
  • Create and manage inventories and credentials
  • Manage projects for provisioning with Ansible Tower
  • Construct advanced job workflows
  • Update inventories dynamically and compare inventory members
  • Maintenance and administration of Ansible Tower

 
Dates/Locations:

No Events

Duration: 5 Days

Prerequisites:

  • Become a Red Hat Certified System Administrator, or demonstrate equivalent experience

Target Audience:

This course is designed for Linux system administrators, cloud administrators, and network administrators needing to automate configuration management, application deployment, and intraservice orchestration at an enterprise scale.

 

Course Overview:

CompTIA Cloud Essentials+ is for both IT and non-technical professionals who require the essential business acumen needed to make informed cloud service decisions.  Cloud Essentials is a vendor-neutral credential designed to validate the candidate has an understanding of basic terms and definitions of cloud computing along with the different processes involved in the successful adoption of cloud computing and its implications for organizations’ use.

TechNow is a CompTIA partner and uses official CompTIA Cloud Essentials+ curriculum.

Attendees to CT-213: Cloud Essentials+ will receive TechNow approved course materials and expert instruction.

Date/Locations:

Date/Time Event
03/18/2025 - 03/20/2025
08:00 -16:00
CT-213: Cloud Essentials+
TechNow, Inc, San Antonio TX
06/09/2025 - 06/11/2025
08:00 -16:00
CT-213: Cloud Essentials+
TechNow, Inc, San Antonio TX
10/14/2025 - 10/16/2025
08:00 -16:00
CT-213: Cloud Essentials+
TechNow, Inc, San Antonio TX

Course Duration: 3 days

Course Objectives:

  • Domain 1 : Cloud Concepts
    • Understand cloud principles
    • Identify cloud networking concepts & storage techniques
    • Understand cloud design aspects
  • Domain 2: Business Principles of Cloud Environments
    • Identify and employ appropriate cloud assessments like feasibility studies, benchmarking, or gap analysis
    • Highlight key business aspects of cloud vendor relation adoption, and comprehend cloud migration approaches
  • Domain 3: Management and Technical Operations
    • Explain aspects of operating within the cloud, such as data management or optimization
    • Understand the role of DevOps in cloud environments, like API integration or provisioning
  • Domain 4: Governance, Risk, Compliance and Security for the Cloud
    • Understand risk management and response concepts related to cloud services and identify the importance and impacts of compliance in the cloud, such as regulatory concerns or international standards.

 

Course Prerequisites:

  • CompTIA recommends that a candidate have at least 6 months of experience in an IT environment, with direct involvement in IT-related tasks responsibilities and/or decision making.

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