IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

 

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
01/21/2025 - 01/24/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
04/22/2025 - 04/25/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
08/04/2025 - 08/08/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

Comments

Latest comments from students

 

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C-215: Introduction to C Programming

 

Course Overview:

The C-215: Introduction to C Programming course is a hands-on course providing a complete introduction to the ANSI C programming language, focusing on quickly developing the practical skills needed to create real-world solutions.  Our hands-on labs are designed to promote retention and challenge students to apply their skills to new situations.

Attendees to C-215: Introduction to C Programming will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 days

Course Objectives:

  • What is C?
  • Basics of Program Writing
  • Style
  • Basic Declarations & Expressions
  • Arrays, Qualifiers & Reading Numbers
  • Decision & Control Statements
  • Programming Process
  • More Controls Statements
  • Variable Scope & Functions
  • C Preprocessor
  • Bit Operations
  • Advanced Types
  • Simple Pointers
  • File Input/Output
  • Debugging & Optimization
  • Floating Point

Prerequisites:

Before attending this course, you should be able to use basic UNIX commands and have previous programming experience language, or have taken our Introduction to Computer Progamming class.

 

Comments

Latest comments from students

User: jangles1337

Instructor comments: Pretty knowledgeable on a number of things. Could have had a better in depth understanding of the material.

Facilities comments: Was a hotel so it was pretty noisy some times.

User: ldorsey

Instructor comments: Great guy full of knowledge

 

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CT-205: A+ Certification Course

Course Overview:

CT-205: A+ Certification Course provides students with the skills, knowledge and understanding that will enable them to install, configure, upgrade, troubleshoot and repair personal computer systems.  The A+ curriculum is excellent preparation for almost any computer related career or position.  This course lays the foundation for further study in networking and programming.  Designed for the new computer professional who has support knowledge of PC hardware, but needs to expand upon that knowledge.

Attendees to CT-205: A+ Certification Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Identifying, Adding & Removing System Components
  • Installation, Configuring & System Optimization
  • Diagnosing & Troubleshooting Problems
  • Power Protection & Safety Procedures
  • Motherboards, Processors & Memory
  • Printers
  • Basic Networking
  • Operating System Fundamentals
  • Installation, Configuration & Upgrade
  • Diagnosing & Troubleshooting
  • Networks

Prerequisites:

  • None

Comments

Latest comments from students

User: whiggins29

Instructor comments: Very knowledgeable, very engaging.

User: jstuke12

Instructor comments: Instructor was wonderful, Tim explained all questions fully and was a pleasure to learn from.

Facilities comments: Facilities were outstanding.

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Security Course Flow

We are often asked what is the recommended sequence of classes.  Here is our recommended sequence of classes for The Security Field.

Certified Information Security Manager (CISM)

CT-325 CompTIA Security+ Arrowright TN-825 Certified Information Security Manager

Certified Information Systems Auditor(CISA)

CT-325 CompTIA Security+ Arrowright TN-425 Certified Ethical Hacker Arrowright TN-822: Certified Information Systems Auditor (CISA)

Certified Information Systems Security Professional(CISSP)

CT-325 CompTIA Security+ Arrowright TN-425 Certified Ethical Hacker Arrowright TN-815 CISSP Certification Prep Seminar

 

Virtualization/Cloud

TechNow has been involved in enterprise client server architectures since 1990.  TechNow has delivered  national and international implementations for Valero, Wholefoods, Quest, USAA, Golfsmith, AMD, Motorola, and many other fortune 1000 corporations, 

TechNow's training program has followed the evolution of enterprise computing into virtualization and cloud computing. With a focus on security, TechNow can present the ramifications of many centralized strategies.  All courses utilize enterprise instructors with experience and can discuss the detail of implementation and the integration into an existing infrastructure.

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